GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
NinjaOne vs LogMeIn Resolve Comparison (2026)
Add to Compare
Compare similar apps
ManageEngine Endpoint Central
4.6
Iru
4.9
Action1
4.9
Good recommendations?
NinjaOne
4.7
(300)5
236
4
55
3
5
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LogMeIn Resolve
4.4
(216)5
121
4
73
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Cloud-based unified IT operations platform for MSPs and IT teams, consolidating RMM, patch management, MDM, and remote access.
Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
300
5
4
3
2
1
236
55
5
2
2
- Value for money
- Ease of use
- Features
- Customer support
91%
would recommend this app4.4
216
5
4
3
2
1
121
73
16
4
2
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“Really good and a massive improvement on our previous RMM platform we used to use, the reporting also gives us a deep insight to potential issues which allows us to be proactive and also creates sales opportunities”
PB
Paul B.
Senior Tech Partner
“Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy.”
Shaun S.
IT Solutions Architect
“She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business.”
BH
Bradley H.
Head of Managed Services
Pros
“i can quickly create a remote support session, and generate an email link , or provide an access code for the end user needing support.”
William B.
IT Director
“I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.”
Mai M.
Managing Director
“We needed a remote solution for an IT helpdesk , to facilitate remote screen sharing.”
William B.
IT Director
Cons
“One of the most common drawbacks is its reporting capabilities. Although the built-in reports cover basic needs, they can feel somewhat limited in customization and depth, especially for organizations that require highly detailed or client-facing reports.”
TM
Tou M.
IT Technician
“Reporting is the weakest area — the built-in reports are fairly basic and custom reporting takes more effort than it should.”
MR
Mohammed R.
Technical Engineer
“A lot of the areas I may have difficulty with are merely just learning curves on my part.”
BH
Bradley H.
Head of Managed Services
Cons
“Console sometimes can become unresponsive; migration tool leaves a lot to be desired when switching over.”
JS
Josh S.
IT Coordinator
“The two biggest issues I've encountered is GoTo Resolve is a bit more resource hungry when providing remote support compared to other remote desktop solutions.”
AN
Alex N.
System Analysis
“Some of our older machines run extremely slowly when I'm using it to remote in.”
AN
Alex N.
System Analysis
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features180
- AI Copilot
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Feed
- Activity Monitoring
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Android Support
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Apple Support
- Application Deployment
- Application Management
- Application Security
- Applications Consolidation
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Asset Lifecycle Management
- Asset Policy Management
- Asset Tagging
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automate Ticket Routing
- Automated Containment
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Reset
- Automatic Scans
- Automatic User/Device Recognition
- Autonomous Task Execution
- Availability Management
- Availability Testing
- BYOD Management
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Bare-Metal Restore
- Baseline Manager
- Behavioral Analytics
- Benchmarking
- Billing & Invoicing
- Blacklist
- Bootable Media Creation
- Broadcast Messaging
- Browsing Restrictions
- Build Automation
- Business Impact Analysis
- CMDB
- CPU Monitoring
- CRM
- Capacity Management
- Capacity Planning
- Change Tracking
- Chat/Messaging
- Check-in/Check-out
- Checklists
- Client Portal
- Cloud Asset Inventory
- Cloud Backup
- Collaboration Tools
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Compression
- Configurable Alerts
- Configuration Management
- Content Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-Platform
- Cross-Platform Access
- Cross-system Integration
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable User Interface
- Customization
- DDoS Protection
- Dashboard
- Data Capture and Transfer
- Data Encryption
- Data Import/Export
- Data Loss Prevention
- Data Management
- Data Migration
- Data Recovery
- Data Replication
- Data Retention Management
- Data Security
- Data Separation
- Data Storage Management
- Data Synchronization
- Data Visualization
- Decision Making
- Deduplication
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Diagnostics
- Diagnostics Tools
- Differential Backup
- Digital Signage
- Disaster Recovery
- Disk Image Creation
- Disk Partitioning
- Disk Wipe
- Document Automation
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- Downtime Tracking
- Drag & Drop
- Duplicate Detection
- Email Alerts
- Email Attachment Protection
- Email Management
- Email Templates
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Logs
- External Storage Device Blocking
- FTP Monitoring
- File Encryption
- File Management
- File Quarantining
- File Sharing
- File Sync
- File Transfer
- Firewalls
- For Android Devices
- For MSPs
- For Websites
- For iPad Devices
- For the IT sector
- Forms Management
- Full Backup
- Generative AI
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk Management
- IOC Verification
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- IT Risk Management
- ITIL Policy Compliance
- Identity Theft Protection
- Image Deployment
- Image Merging
- Incident Management
- Incident Response Checklists
- Incremental Backup
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base
- Knowledge Base Management
- Knowledge Base/Ticket Integration
- Knowledge Library
- Knowledge Management
- License Management
- Live Chat
- Local Server Options
- Localization Automation
- Location Tracking
- Lockdown Management
- Macros/Templated Responses
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Asset Inventory
- Mobile Content Management
- Mobile Device Access
- Mobile Device Management
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Device Support
- Multi-Factor Authentication
- Multi-Location Monitoring
- Multi-Monitor Support
- Multi-OS
- Multi-OS Support
- Multi-Systems Support
- Multi-app mode
- Multi-platform support
- Multi-step Planning
- Multiple Format Support
- Multiple Monitor Access
- Multiple User Accounts
- Natural Language Interaction
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Next-Generation Firewall
- Notifications
- OS Imaging
- Offline Access
- Onsite Printing
- Order Entry
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Phishing Protection
- Point of Sale (POS)
- Policy Management
- Print Management
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Project Management
- QR Codes
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-time Alerts
- Total features180
- AI Copilot
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Feed
- Activity Monitoring
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Android Support
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Apple Support
- Application Deployment
- Application Management
- Application Security
- Applications Consolidation
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Asset Lifecycle Management
- Asset Policy Management
- Asset Tagging
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automate Ticket Routing
- Automated Containment
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Reset
- Automatic Scans
- Automatic User/Device Recognition
- Autonomous Task Execution
- Availability Management
- Availability Testing
- BYOD Management
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Barcode/Ticket Scanning
- Bare-Metal Restore
- Baseline Manager
- Behavioral Analytics
- Benchmarking
- Billing & Invoicing
- Blacklist
- Bootable Media Creation
- Broadcast Messaging
- Browsing Restrictions
- Build Automation
- Business Impact Analysis
- CMDB
- CPU Monitoring
- CRM
- Capacity Management
- Capacity Planning
- Change Tracking
- Chat/Messaging
- Check-in/Check-out
- Checklists
- Client Portal
- Cloud Asset Inventory
- Cloud Backup
- Collaboration Tools
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Compression
- Configurable Alerts
- Configuration Management
- Content Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-Platform
- Cross-Platform Access
- Cross-system Integration
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable User Interface
- Customization
- DDoS Protection
- Dashboard
- Data Capture and Transfer
- Data Encryption
- Data Import/Export
- Data Loss Prevention
- Data Management
- Data Migration
- Data Recovery
- Data Replication
- Data Retention Management
- Data Security
- Data Separation
- Data Storage Management
- Data Synchronization
- Data Visualization
- Decision Making
- Deduplication
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Diagnostics
- Diagnostics Tools
- Differential Backup
- Digital Signage
- Disaster Recovery
- Disk Image Creation
- Disk Partitioning
- Disk Wipe
- Document Automation
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- Downtime Tracking
- Drag & Drop
- Duplicate Detection
- Email Alerts
- Email Attachment Protection
- Email Management
- Email Templates
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Logs
- External Storage Device Blocking
- FTP Monitoring
- File Encryption
- File Management
- File Quarantining
- File Sharing
- File Sync
- File Transfer
- Firewalls
- For Android Devices
- For MSPs
- For Websites
- For iPad Devices
- For the IT sector
- Forms Management
- Full Backup
- Generative AI
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk Management
- IOC Verification
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- IT Risk Management
- ITIL Policy Compliance
- Identity Theft Protection
- Image Deployment
- Image Merging
- Incident Management
- Incident Response Checklists
- Incremental Backup
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base
- Knowledge Base Management
- Knowledge Base/Ticket Integration
- Knowledge Library
- Knowledge Management
- License Management
- Live Chat
- Local Server Options
- Localization Automation
- Location Tracking
- Lockdown Management
- Macros/Templated Responses
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Asset Inventory
- Mobile Content Management
- Mobile Device Access
- Mobile Device Management
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Device Support
- Multi-Factor Authentication
- Multi-Location Monitoring
- Multi-Monitor Support
- Multi-OS
- Multi-OS Support
- Multi-Systems Support
- Multi-app mode
- Multi-platform support
- Multi-step Planning
- Multiple Format Support
- Multiple Monitor Access
- Multiple User Accounts
- Natural Language Interaction
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Next-Generation Firewall
- Notifications
- OS Imaging
- Offline Access
- Onsite Printing
- Order Entry
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Phishing Protection
- Point of Sale (POS)
- Policy Management
- Print Management
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Project Management
- QR Codes
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-time Alerts
Integrations
- Total integrations89
- 3CX
- Acronis Cyber Platform
- Acronis Cyber Protect
- Adobe Acrobat
- Android Enterprise Management
- Autotask PSA
- Axonius
- Azure DevOps
- Bitdefender GravityZone
- Bitwarden
- Blackpoint MDR
- Blumira
- Cavelo Attack Surface Management
- Cisco Duo
- Claude
- ClickUp
- Comarch ECM Accounts Payable
- ConnectWise PSA
- Cortex XDR
- CrowdStrike Falcon Cloud Security
- DNSFilter
- Debian
- DeskDay
- Drata
- Dynamics 365
- Dynamics 365 Sales
- Exotel Harmony Platform
- FortiClient
- Freshdesk
- Freshservice
- GLPI
- Genuity IT Admin Suite
- Google Authenticator
- Guardz
- HaloITSM
- HaloPSA
- Hudu
- IRONSCALES
- IT Glue
- IntSights
- JIRA Service Management
- Jira
- Liongard
- MSP360 Backup
- Microsoft Entra ID
- Microsoft Exchange
- Microsoft Intune
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft Teams
- Notion
- Okta
- OpenText Content Management
- OpsGenie
- PDQ Deploy & Inventory
- PRTG
- PaperCut
- PowerSchool SIS
- QuickBooks Online
- Rapid7 Next-Gen SIEM
- Reftab
- RemotePC
- RepairShopr
- RoboShadow
- ScalePad Lifecycle Manager
- ScreenConnect
- Secureframe
- SentiOne
- SentinelOne Singularity Cloud Security
- SentinelOne Singularity Endpoint
- SherpaDesk
- SolarWinds Observability
- Sophos Endpoint
- Squirrel
- Stellar
- SuperOps
- TANSS
- Tableau
- Teams Manager
- Tenable Vulnerability Management
- Trend Micro Antivirus +
- Vanta
- Veeam Data Cloud for Microsoft 365
- Veeam Data Platform
- Webroot SecureAnywhere
- Windows 11
- Woodstock Optimization Studio
- Xero
- Zammad
- Zendesk Suite
- iOS14
- Total integrations11
- 3CX
- Acronis Cyber Platform
- Acronis Cyber Protect
- Adobe Acrobat
- Android Enterprise Management
- Autotask PSA
- Axonius
- Azure DevOps
- Bitdefender GravityZone
- Bitwarden
- Blackpoint MDR
- Blumira
- Cavelo Attack Surface Management
- Cisco Duo
- Claude
- ClickUp
- Comarch ECM Accounts Payable
- ConnectWise PSA
- Cortex XDR
- CrowdStrike Falcon Cloud Security
- DNSFilter
- Debian
- DeskDay
- Drata
- Dynamics 365
- Dynamics 365 Sales
- Exotel Harmony Platform
- FortiClient
- Freshdesk
- Freshservice
- GLPI
- Genuity IT Admin Suite
- Google Authenticator
- Guardz
- HaloITSM
- HaloPSA
- Hudu
- IRONSCALES
- IT Glue
- IntSights
- JIRA Service Management
- Jira
- Liongard
- MSP360 Backup
- Microsoft Entra ID
- Microsoft Exchange
- Microsoft Intune
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft Teams
- Notion
- Okta
- OpenText Content Management
- OpsGenie
- PDQ Deploy & Inventory
- PRTG
- PaperCut
- PowerSchool SIS
- QuickBooks Online
- Rapid7 Next-Gen SIEM
- Reftab
- RemotePC
- RepairShopr
- RoboShadow
- ScalePad Lifecycle Manager
- ScreenConnect
- Secureframe
- SentiOne
- SentinelOne Singularity Cloud Security
- SentinelOne Singularity Endpoint
- SherpaDesk
- SolarWinds Observability
- Sophos Endpoint
- Squirrel
- Stellar
- SuperOps
- TANSS
- Tableau
- Teams Manager
- Tenable Vulnerability Management
- Trend Micro Antivirus +
- Vanta
- Veeam Data Cloud for Microsoft 365
- Veeam Data Platform
- Webroot SecureAnywhere
- Windows 11
- Woodstock Optimization Studio
- Xero
- Zammad
- Zendesk Suite
- iOS14
Alternatives
Explore similar apps
