GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TeamViewer ONE vs LogMeIn Resolve Comparison (2026)
Add to Compare
Compare similar apps
Zoho Assist
4.7
Slack
4.7
Supremo Remote Desktop
4.7
Good recommendations?
TeamViewer ONE
4.6
(11.6K)5
7.9K
4
3.2K
3
433
2
45
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
LogMeIn Resolve
4.4
(216)5
121
4
73
3
16
2
4
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.
Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
11.6K
5
4
3
2
1
7.9K
3.2K
433
45
44
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.4
216
5
4
3
2
1
121
73
16
4
2
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW
Rich W.
Executive Director of IT
“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR
Mohammed R.
Technical Engineer
“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM
Bob M.
Chief Wizard
Pros
“i can quickly create a remote support session, and generate an email link , or provide an access code for the end user needing support.”
William B.
IT Director
“I work with clients that have strict parameters and guidelines with their remote access and LogMeIn gives them the confidence to work with me anytime from anywhere.”
Mai M.
Managing Director
“We needed a remote solution for an IT helpdesk , to facilitate remote screen sharing.”
William B.
IT Director
Cons
“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW
Rich W.
Executive Director of IT
“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG
Rashad G.
Senior Geomechanicist
“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC
Dave C.
Owner
Cons
“Console sometimes can become unresponsive; migration tool leaves a lot to be desired when switching over.”
JS
Josh S.
IT Coordinator
“The two biggest issues I've encountered is GoTo Resolve is a bit more resource hungry when providing remote support compared to other remote desktop solutions.”
AN
Alex N.
System Analysis
“Some of our older machines run extremely slowly when I'm using it to remote in.”
AN
Alex N.
System Analysis
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features170
- AI Copilot
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Feed
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Android Support
- Annotations
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Apple Support
- Application Deployment
- Application Management
- Application Security
- Applications Consolidation
- Approval Process Control
- Assessment Management
- Asset Discovery
- Asset Lifecycle Management
- Asset Policy Management
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Management
- Audit Trail
- Authentication
- Automate Ticket Routing
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Reset
- Automatic Scans
- Automatic User/Device Recognition
- Autonomous Task Execution
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Benchmarking
- Billing & Invoicing
- Blacklist
- Broadcast Messaging
- Browsing Restrictions
- Build Automation
- CMDB
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Client Portal
- Cloud Asset Inventory
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Contact Management
- Content Management
- Contract/License Management
- Cost Tracking
- Cross-Platform
- Cross-Platform Access
- Cross-system Integration
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable User Interface
- Customization
- DDoS Protection
- Dashboard
- Data Encryption
- Data Import/Export
- Data Loss Prevention
- Data Management
- Data Security
- Data Separation
- Data Synchronization
- Data Visualization
- Decision Making
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Diagnostics
- Diagnostics Tools
- Digital Signage
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Attachment Protection
- Email Management
- Email Templates
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For Android Devices
- For MSPs
- For iPad Devices
- For the IT sector
- Generative AI
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- IT Risk Management
- ITIL Policy Compliance
- Identity Theft Protection
- Incident Management
- Inventory Management
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base
- Knowledge Base Management
- Knowledge Base/Ticket Integration
- Knowledge Library
- Knowledge Management
- Live Chat
- Localization Automation
- Location Tracking
- Lockdown Management
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile
- Mobile Access
- Mobile App
- Mobile Asset Inventory
- Mobile Content Management
- Mobile Device Access
- Mobile Device Management
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Device Support
- Multi-Monitor Support
- Multi-OS Support
- Multi-Systems Support
- Multi-app mode
- Multi-platform support
- Multi-step Planning
- Multiple Monitor Access
- Multiple User Accounts
- Natural Language Interaction
- Network Monitoring
- Network Provisioning
- Network Security
- Network Wide Management
- Next-Generation Firewall
- Notifications
- Offline Access
- Onsite Printing
- Order Entry
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Personalization
- Phishing Protection
- Point of Sale (POS)
- Policy Management
- Print Management
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Project Management
- Project Time Tracking
- Projections
- QR Codes
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
- Total features180
- AI Copilot
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Feed
- Activity Tracking
- Adaptive Learning
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Android Support
- Annotations
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Apple Support
- Application Deployment
- Application Management
- Application Security
- Applications Consolidation
- Approval Process Control
- Assessment Management
- Asset Discovery
- Asset Lifecycle Management
- Asset Policy Management
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Management
- Audit Trail
- Authentication
- Automate Ticket Routing
- Automated Routing
- Automatic Backup
- Automatic Patch Deployment
- Automatic Reset
- Automatic Scans
- Automatic User/Device Recognition
- Autonomous Task Execution
- BYOD Management
- Backup and Recovery
- Barcode/Ticket Scanning
- Behavioral Analytics
- Benchmarking
- Billing & Invoicing
- Blacklist
- Broadcast Messaging
- Browsing Restrictions
- Build Automation
- CMDB
- CRM
- Change Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Client Portal
- Cloud Asset Inventory
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance
- Compliance Management
- Compliance Tracking
- Configuration Management
- Contact Management
- Content Management
- Contract/License Management
- Cost Tracking
- Cross-Platform
- Cross-Platform Access
- Cross-system Integration
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customizable User Interface
- Customization
- DDoS Protection
- Dashboard
- Data Encryption
- Data Import/Export
- Data Loss Prevention
- Data Management
- Data Security
- Data Separation
- Data Synchronization
- Data Visualization
- Decision Making
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Diagnostics
- Diagnostics Tools
- Digital Signage
- Disaster Recovery
- Document Management
- Documentation Management
- Drag & Drop
- Electronic Signature
- Email Attachment Protection
- Email Management
- Email Templates
- Encryption
- Endpoint Inclusiveness
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Analysis
- Event Logs
- File Management
- File Sharing
- File Transfer
- For Android Devices
- For MSPs
- For iPad Devices
- For the IT sector
- Generative AI
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- IT Risk Management
- ITIL Policy Compliance
- Identity Theft Protection
- Incident Management
- Inventory Management
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base
- Knowledge Base Management
- Knowledge Base/Ticket Integration
- Knowledge Library
- Knowledge Management
- Live Chat
- Localization Automation
- Location Tracking
- Lockdown Management
- Maintenance Management
- Maintenance Scheduling
- Meeting Management
- Mobile
- Mobile Access
- Mobile App
- Mobile Asset Inventory
- Mobile Content Management
- Mobile Device Access
- Mobile Device Management
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Device Support
- Multi-Monitor Support
- Multi-OS Support
- Multi-Systems Support
- Multi-app mode
- Multi-platform support
- Multi-step Planning
- Multiple Monitor Access
- Multiple User Accounts
- Natural Language Interaction
- Network Monitoring
- Network Provisioning
- Network Security
- Network Wide Management
- Next-Generation Firewall
- Notifications
- Offline Access
- Onsite Printing
- Order Entry
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Personalization
- Phishing Protection
- Point of Sale (POS)
- Policy Management
- Print Management
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Project Management
- Project Time Tracking
- Projections
- QR Codes
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Remediation Management
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Support
- Remote Update/Installation
- Remote Wipe
- Reporting & Statistics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Session Recording
- Session Transfer
- Single Sign On
- Software Management
- Summary Reports
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Response
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Usage Tracking/Analytics
- User Management
- Version Control
- Video Chat
- Video Conferencing
- Video Support
- Vulnerability Scanning
- Website Monitoring
- Whiteboard
- Whitelisting/Blacklisting
- Wireless Internet Access Control
- Workflow Automation
Integrations
- Total integrations19
- Acronis Cyber Protect
- AnyDesk
- ConnectWise PSA
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Freshservice
- HaloPSA
- IBM Security MaaS360
- JIRA Service Management
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SentinelOne Singularity Endpoint
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
- Total integrations11
- Acronis Cyber Protect
- AnyDesk
- ConnectWise PSA
- Dynamics 365
- Dynamics 365 Business Central
- Freshdesk
- Freshservice
- HaloPSA
- IBM Security MaaS360
- JIRA Service Management
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud
- Salesforce Service Cloud
- SentinelOne Singularity Endpoint
- Slack
- SysAid
- Zendesk Suite
- Zoho CRM
- Zoho Desk
Alternatives
Explore similar apps
