OpCon Pricing, Features, Reviews & Comparison of Alternatives

OpCon

Workload automation platform for businesses of all sizes

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OpCon overview

What is OpCon?

OpCon is a workload automation platform designed to help small to large businesses manage and schedule recurring information technology (IT)-related tasks. Key features include role-based permissions, risk identification, resource allocation, audit trails, custom reporting, workflows, and project management.

OpCon lets coordinators streamline work for multiple teams, plan upcoming tasks via a calendar, as well as receive notifications for pending/postponed jobs. The platform's dashboard offers managers a consolidated view of ongoing business processes and allows users to monitor service level agreements. OpCon helps users manage exceptions by sending notifications to supervisors, enabling escalations when the request-response time gets exceeded.

OpCon integrates with multiple third-party platforms such as SAP, Microsoft Dynamix AX, Infor M3, Sage, Cegid, Temenos, Corelation, Symitar, Fiserv, FICS, Oracle, Docker, and more. Administrators can use the platform to monitor CPU usage and disk space, facilitating file transfer between systems and users.

OpCon Demo

Software by SMA Technologies

smasolutionsit.com

Pricing

Value for money

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Devices

Business size

Markets

United States, Germany

Supported languages

English, French, German, Spanish

OpCon screenshot: OpCon operations summary screenshot

OpCon screenshot: OpCon processes screenshot

SMA's OpCon automation platform can transform your organization.

OpCon user reviews

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Sergey Morozov

Industry: Hospitality

Company size: 1001-5000

Powerful automation

Used daily for less than 6 months

Reviewed 2019-08-15

Review Source: Capterra

The software itself is very powerful and allows you to automate a lot of things, that you didn't even think, could be automated. It can even perform jobs based on the emails, received into the monitored inbox. In addition to that, the software support team is very friendly and knowledgable. They helped me a lot with a number of problems / errors via remote sessions.

Pros
It seems that this product has no limits. I have only used it for several months, and was able to automate a great number of manual processes. Easy to use, once you get a concept of schedule / job relationship. I am a big fan of automation. OpCon so far has been the best application that I've worked with

Cons
Not for everyone. You have to have scripting knowledge and sometimes get creative, think outside of the box, to get the job done. But if you possess those skills, you'd be amazed what this software can do for you.

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 10/10

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Shubham Sharma

Industry: Information Technology and Services

Company size: 51-200

Automation Platform

Used daily for 6-12 months

Reviewed 2020-03-09

Review Source: Capterra

We are automating our process for the printing so that we don't have to manually run the process for the output. OpCon did that work on it's own. We only have to setup the automation process as per our requirements.

Pros
With the multiple options available to automate the process and it's capability to connect with the database or the directory to get the files so that to automatically run the process to get the output.

Cons
It's very complicated and only the professionals or the experience user can use it with ease. Only the experienced one can automate the process and can evaluate the .project in a perfect way.

Rating breakdown

Value for money

Ease of use

Features

Customer support

Likelihood to recommend: 8/10

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User recommendation

9.0/10

Based on 2 user reviews

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