RapidSpike Pricing, Features, Reviews & Comparison of Alternatives

RapidSpike

Improves & protects your customers digital experience

4.93/5 (14 reviews)

RapidSpike overview

Our platform is built in wholly in the cloud using advanced technology design principles that make us more efficient than our competitors, enabling a lower cost for SMEs but robust enough for our enterprise clients.

RapidSpike focuses on 3 key customer interactions: basic platform needs, user experience and trust. Our platform acts like a customer, provides the detail of a technical expert and reports like a board executive, pinpointing issues and presenting them back as easy to digest, actionable insights. This helps our clients understand & improve their digital platforms which increases revenue conversion, user happiness and improves their online reputation.

Acting as a customer also enables us to detect website skimming (or MageCart) type attacks in under 5 minutes which normally take 12 days to discover, usually via 3rd parties that the company who is being attacked cannot control.

Recently, British Airways suffered a MageCart attack that lasted over two weeks. It affected 380,000 customers. If they'd been using RapidSpike, fewer than 100 would be affected. That's a 99.9% reduction in exposure, no press and no ICO fine. RapidSpike alerts you within 5 minutes of a breach to save money and keep your reputation intact.
www.rapidspike.com

Pricing

Starting from
£8.33/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
RapidSpike screenshot: Main DashboardDetecting Data Breaches FastRapidSpike screenshot: Google AuditRapidSpike screenshot: Real User MonitoringRapidSpike screenshot: TV ModeRapidSpike screenshot: User Journey DashboardRapidSpike screenshot: User Joureny ScriptingRapidSpike screenshot: Intelligent Page Monitoring DashboardRapidSpike screenshot: Malicious User DetectionRapidSpike screenshot: Data Breach Trust ConfigurationRapidSpike screenshot: Google Safe BrowsingRapidSpike screenshot: Report ConfigurationRapidSpike screenshotRapidSpike screenshotRapidSpike screenshotRapidSpike screenshotRapidSpike screenshotRapidSpike screenshot

RapidSpike reviews

Excellent
13

Very good
1

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.4
  5.0
Adele Beeby

Piece of mind, value and responsive

Used daily for 2+ years
Reviewed 2019-01-25
Review Source: Capterra

I cannot recommend RapidSpike highly enough. The features are amazing and the team behind the system are amazingly helpful, responsive and extra helpful. They are always willing to help and really like feedback on their product - which is forever evolving! These suppliers are a joy to work with (and you cannot say that often)!

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Anonymous

Great product delivered by an awesome team

Used daily for 1-2 years
Reviewed 2019-03-08
Review Source: Capterra

Our company needed to select a monitoring tool for our web platforms. Having worked with other big providers previously, I took some time looking for a cheaper alternative. To my surprise, not only is this product way cheaper but also way more powerful. We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement. Internal and external SLA process, test automation included in our release management Finally, you can have a great product but, without great people behind it will be a bad choice. My experience RapidSpike team have always been awesome from the first contact.

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Tiffany Prosser

Value for money

Used daily for 6-12 months
Reviewed 2019-01-25
Review Source: Capterra

I am responsible for managing a large number of sites that handle payments and any downtime can be disastrous for our clients. Without Rapidspike, our jobs would be 100% harder and previous attempts to find services swuch as Rapidspike have either been way too costly or far too complicated to set up. Rapidspike balances the two - and manages to be extremely useful and usable for both beginner and expert. Only issue really is that upon first using the service it can take a little time to get used to the interface to find things. But it's such a minor point as overall Rapidspike offers a service that is absolutely critical in managing sites for my clients.

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Kyle Thomas

Best most full featured uptime monitoring service available on the market

Used daily for 1-2 years
Reviewed 2019-02-15
Review Source: Capterra

Ticks almost every box possible in terms of features. Allows us to monitor all of our sites within one interface. A quick to respond customer support, with some of the features and changes I've suggested actually being implemented. Wide range of notification abilities

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Neil Lawrence

RapidSpike Review

Used weekly for 1-2 years
Reviewed 2017-09-25
Review Source: Capterra

Not having to wait for the public to tell us when sites are down - we know before them and can track issues over time

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RapidSpike pricing

Starting from
£8.33/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on a monthly subscription. Pricing plans are based on the data capacity you need plus how many core monitoring, performance and security features you need. There are no hidden charges and all pricing is visible on the company website.

Trial: FREE for 14 days
One (Standard): £10 per month - upto 50 websites - core features
Stream (Advanced): £41 per month paid annually £49 monthly) - upto 100 websites - improved features
River (Professional): £125 per month paid annually £149 monthly - upto 250 websites - all features unlocked
Ocean (Enterprise): £250 per month paid annually £299 monthly upto 500 websites - all features unlocked

RapidSpike features

API
Alerts / Escalation
Auditing
Monitoring
Real Time Data

Access Control (85 other apps)
Activity Dashboard (128 other apps)
Activity Tracking (72 other apps)
Application Integration (70 other apps)
Automatic Notifications (108 other apps)
Collaboration Tools (69 other apps)
Data Import/Export (88 other apps)
Drag & Drop Interface (89 other apps)
Projections (64 other apps)
Real Time Monitoring (89 other apps)
Real Time Reporting (68 other apps)
Reporting & Statistics (85 other apps)
SSL Security (73 other apps)
Third Party Integration (128 other apps)
Workflow Management (80 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for RapidSpike

Key features of RapidSpike

  • Synthetic user journey monitoring
  • Web test automation
  • Real user monitoring
  • Synthetic testing
  • Uptime monitoring
  • Intelligent page monitoring
  • Web performance monitoring
  • Codefree selenium tests
View All Features

Benefits

Insights to improve your online performance: Intelligent page monitoring to track & measure performance using Google Lighthouse Audits, Benchmarks, worst offenders, geo-tagging, HAR comparisons, issue debugging, screenshots, multiple browsers, global locations, RS Scores, 3rd party breakdown and more to improve you digital platform.

5 minute data breach detection: RapidSpike is able to detect Magecart type attacks in under 5 minutes (12 day average) to help reduce the time of exposure to data breaches which often last for weeks or even months, saving you the cost of damage from loss of money, reputation and ICO fines.

Analyse your true user experience with RUM: Real User Monitoring records live data to deliver insight on vital traffic performance metrics for truly global insights and a rich data history from all over the world to help you understand & improve your global footprint.

Assure Critical User Journeys: Take control by measuring your critical platform processes directly just as your users & 3rd parties do. Create, build & manage self service journey or let us manage them for you.

Keep the lights on with Uptime & Assurance: Keep your digital platform live at all times with uptime, availability monitoring & platform assurance.

Track your popularity with SEO Ranking: Track ongoing SEO performance with a variety of useful metrics from leading providers.

API monitoring for more complex needs: Monitor your API endpoints or create your own scripts to send data & we'll do the rest.

Configure dashboards, send insight reports & create public views for better visibility & understanding: Dashboard Widgets, Actionable Insights Executive Insights, Reports TV Mode, Public Status Pages, Dynamic Badges, Maintenance Windows, White-labelling

Don’t take risks by running Security Checking: Quick security checks ensuring your are not open to an easy attack or being prepped for one. Port Scanning, SSL Cipher Configuration, Google Safe Browsing

Attack prevention with Malicious User Detection: Targeted by attackers? Get early warning of an impending security issues & obtain blocklists.

Scheduled perimeter vulnerability scans that detect security risks across all your digital assets: Single scan view, Schedule daily to yearly scanning, Audit & compliance, Platform based (Wordpress, Joomla, Drupal, Silverstripe)

Alerting across multiple platforms with redundancy checking & supported by experts: SMS, Voice, Email, Integrations: Slack, Service Now, PagerDuty, Microsoft TS, Webhooks, Live Chat, Support Tickets, Account Manager