RapidSpike Reviews

RapidSpike

Improves & protects your customers digital experience

4.93/5 (14 reviews)

Adele Beeby

Piece of mind, value and responsive

Used daily for 2+ years
Reviewed 2019-01-25
Review Source: Capterra

I cannot recommend RapidSpike highly enough. The features are amazing and the team behind the system are amazingly helpful, responsive and extra helpful. They are always willing to help and really like feedback on their product - which is forever evolving! These suppliers are a joy to work with (and you cannot say that often)!

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RapidSpike

Improves & protects your customers digital experience

Anonymous

Great product delivered by an awesome team

Used daily for 1-2 years
Reviewed 2019-03-08
Review Source: Capterra

Our company needed to select a monitoring tool for our web platforms. Having worked with other big providers previously, I took some time looking for a cheaper alternative. To my surprise, not only is this product way cheaper but also way more powerful. We are now in a situation where this product open so much options, if you a bit technical, that we can't internally follow up all the possible use we would like to implement. Internal and external SLA process, test automation included in our release management Finally, you can have a great product but, without great people behind it will be a bad choice. My experience RapidSpike team have always been awesome from the first contact.

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RapidSpike

Improves & protects your customers digital experience

Tiffany Prosser

Value for money

Used daily for 6-12 months
Reviewed 2019-01-25
Review Source: Capterra

I am responsible for managing a large number of sites that handle payments and any downtime can be disastrous for our clients. Without Rapidspike, our jobs would be 100% harder and previous attempts to find services swuch as Rapidspike have either been way too costly or far too complicated to set up. Rapidspike balances the two - and manages to be extremely useful and usable for both beginner and expert. Only issue really is that upon first using the service it can take a little time to get used to the interface to find things. But it's such a minor point as overall Rapidspike offers a service that is absolutely critical in managing sites for my clients.

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RapidSpike

Improves & protects your customers digital experience

Kyle Thomas

Best most full featured uptime monitoring service available on the market

Used daily for 1-2 years
Reviewed 2019-02-15
Review Source: Capterra

Ticks almost every box possible in terms of features. Allows us to monitor all of our sites within one interface. A quick to respond customer support, with some of the features and changes I've suggested actually being implemented. Wide range of notification abilities

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RapidSpike

Improves & protects your customers digital experience

Neil Lawrence

RapidSpike Review

Used weekly for 1-2 years
Reviewed 2017-09-25
Review Source: Capterra

Not having to wait for the public to tell us when sites are down - we know before them and can track issues over time

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RapidSpike

Improves & protects your customers digital experience

Dean Hale

Quite a lot of functionality for the cost

Used daily for 6-12 months
Reviewed 2017-09-25
Review Source: Capterra

Keeps us up to date on what is happening with our monitored services.

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RapidSpike

Improves & protects your customers digital experience

Andrew Bailey

Excellent support and always open to explore new features.

Used daily for 6-12 months
Reviewed 2017-09-26
Review Source: Capterra

Piece of mind and ease of use, also when you need help - RapidSpike support have got your back.

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RapidSpike

Improves & protects your customers digital experience

Richard Scales

Fantastic service

Used weekly for 2+ years
Reviewed 2019-03-08
Review Source: Capterra

Excellent customer service and they always respond to questions very promptly.

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RapidSpike

Improves & protects your customers digital experience

Jonny Ross

Great piece of kit!

Used daily for 6-12 months
Reviewed 2017-09-25
Review Source: Capterra

Proactivness for clients

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RapidSpike

Improves & protects your customers digital experience

John Symonds

Great website monitoring tool with in-depth features and accurate information

Used other for 6-12 months
Reviewed 2017-09-22
Review Source: Capterra

One of the immediate features I really like compared to other monitoring solutions is when a website URL is added as a monitor, the Rapid Spike application automatically identifies key pages throughout the site in the event you want specific pages monitored such as the Basket for example or Checkout. And that's in the free tier as well. The paid tier offers even more advanced features. The User Interface and graphical display is also really intuitive and displays data clearly without over complicating the information.

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RapidSpike

Improves & protects your customers digital experience

Jessica Summers

Great features for the price

Used weekly for 6-12 months
Reviewed 2019-03-06
Review Source: Capterra

We experienced issues with a hosting company in the past and RapidSpike were vital in resolving those conflicts as we were able to go to them with proof.

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RapidSpike

Improves & protects your customers digital experience

Alanna Honigman

Excellent tool, great support!

Used daily for less than 6 months
Reviewed 2017-11-16
Review Source: Capterra

I love the alerts and the variety of alerts you can set up with your site and the way it works with GA.

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RapidSpike

Improves & protects your customers digital experience

Lennon Simpson

Rating only

Reviewed 2016-11-22
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10


RapidSpike

Improves & protects your customers digital experience

Bryn Dodgson

Rating only

Reviewed 2015-12-15
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Customer support


RapidSpike

Improves & protects your customers digital experience