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Intelligent Service Management
Service desk & IT service management
(7)
Total
26
112
32
features in common
26
features in common
JIRA Service Management user ratings
Top features
Remote Monitoring & Management
Issue Management
Knowledge Management
Intelligent Service Management user ratings
Top features
Service Catalog
Self Service Portal
Problem Management
Pricing
Starting from
$60/month
Value for money
What users say about JIRA Service Management's value for money
Categories in common
Total
29
132
32
features in common
29
features in common
Freshservice user ratings
Top features
Survey/Poll Management
Live Chat
License Management
Intelligent Service Management user ratings
Top features
Service Catalog
Self Service Portal
Problem Management
Pricing
Starting from
$29/month
Value for money
What users say about Freshservice's value for money
Categories in common