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Intelligent Service Management Logo

Intelligent Service Management

Service desk & IT service management

(7)

Intelligent Service Management Reviews

Overall rating

4.4

/5

24

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10

Reviews by rating

Pros and cons

Everything is as describe, best price on beauty products and happy with timely delivery received in a good condition.
Simple and effective product, great value for the business with easy adaptation and good additives.
I hope they continue to improve for the market that each time needs quality and confidence.
The service feedback is awful. We can't embed the question, we can't personalize our forms, even the service feedback e-mail is bad.
Currently we're worried about the performance and availability.
Locking of ticket when the other user is using the ticket and timeout is around 15 minutes which will be wasting of time while updating the ticket.
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24 reviews

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