getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Spiceworks Cloud Help Desk Logo

Server and website monitoring software

Last updated: March 2026

Spiceworks Cloud Help Desk Alternatives & Competitors (2026)

Filter results

Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Spiceworks Cloud Help Desk

0.4

4.2

Value for money

4.6
39
per user/per month

Starting price

6
per user/per month

0.2

4.4

Functionality

4.2

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Milvus logo

IT management system and help desk solution

learn more
logo
Milvus
logo
Spiceworks Cloud Help Desk

0.1

4.7

Value for money

4.6
25
per user/per month

Starting price

6
per user/per month

0.5

4.7

Functionality

4.2

Access Controls/Permissions

4.7/5

Alerts/Notifications

4.4/5

API

4.4/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Spiceworks Cloud Help Desk

0.2

4.4

Value for money

4.6
19
per user/per month

Starting price

6
per user/per month

0.1

4.3

Functionality

4.2

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
logo
LiveAgent
logo
Spiceworks Cloud Help Desk

0.1

4.7

Value for money

4.6
15
per user/per month

Starting price

6
per user/per month

0.4

4.6

Functionality

4.2

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Freshservice logo

A complete IT service management (ITSM) tool for business

learn more
logo
Freshservice
logo
Spiceworks Cloud Help Desk

0.2

4.4

Value for money

4.6
19
per user/per month

Starting price

6
per user/per month

0.1

4.3

Functionality

4.2

Analytics

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

learn more
logo
SysAid
logo
Spiceworks Cloud Help Desk

0.1

4.5

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Atera logo

Cloud and mobile-based IT management platform with AI

learn more
logo
Atera
logo
Spiceworks Cloud Help Desk
4.6

Value for money

4.6
129
per user/per month

Starting price

6
per user/per month

0.1

4.3

Functionality

4.2

Activity Dashboard

4.7/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

JIRA Service Management logo

IT service platform for unified support

learn more
logo
JIRA Service Management
logo
Spiceworks Cloud Help Desk

0.3

4.3

Value for money

4.6
20
per user/per month

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Spiceworks Cloud Help Desk

0.1

4.5

Value for money

4.6
9
per user/per month

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

ServiceNow logo

ITSM for automation & management of IT enterprise services

learn more
logo
ServiceNow
logo
Spiceworks Cloud Help Desk

0.4

4.2

Value for money

4.6
100
per user/per month

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

API

4.4/5

Asset Tracking

4.4/5

Automated Routing

4.3/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

LiveChat logo

AI-based live chat for customer support and sales teams

learn more
logo
LiveChat
logo
Spiceworks Cloud Help Desk

0.1

4.5

Value for money

4.6
25
per user/per month

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

Alerts/Notifications

5/5

Activity Dashboard

4.5/5

Alerts/Escalation

4.4/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

NinjaOne logo

Unified endpoint management & IT automation platform

learn more
logo
NinjaOne
logo
Spiceworks Cloud Help Desk
4.6

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

Activity Tracking

5/5

Alerts/Escalation

4.5/5

Alerts/Notifications

4.3/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Desk Manager logo

We orchestrate deals for great results

learn more
logo
Desk Manager
logo
Spiceworks Cloud Help Desk
4.6

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

6
per user/per month

0.5

4.7

Functionality

4.2

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.5/5

API

4.5/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

TeamDynamix logo

IT service management platform

learn more
logo
TeamDynamix
logo
Spiceworks Cloud Help Desk

0.3

4.3

Value for money

4.6
Empty state illustration for "No pricing info"

No pricing info

Starting price

6
per user/per month

0.1

4.1

Functionality

4.2

Activity Dashboard

5/5

Asset Lifecycle Management

5/5

Alerts/Notifications

4.6/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

ISL Light logo

Remote support software & unattended remote access

learn more
logo
ISL Light
logo
Spiceworks Cloud Help Desk

0.1

4.5

Value for money

4.6
16.9
/per month

Starting price

6
per user/per month

0.4

4.6

Functionality

4.2

Annotations

4.5/5

API

4.5/5

Access Controls/Permissions

4.5/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

learn more
logo
BOSSDesk
logo
Spiceworks Cloud Help Desk

0.1

4.7

Value for money

4.6
29
per user/per month

Starting price

6
per user/per month

0.2

4.4

Functionality

4.2

AI Copilot

5/5

Alerts/Notifications

4.6/5

Alerts/Escalation

4.6/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
logo
ManageEngine ServiceDesk Plus
logo
Spiceworks Cloud Help Desk

0.3

4.3

Value for money

4.6
16
per user/per month

Starting price

6
per user/per month

0.2

4.4

Functionality

4.2

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Pulseway logo

Remote monitoring and management platform for IT

learn more
logo
Pulseway
logo
Spiceworks Cloud Help Desk

0.1

4.7

Value for money

4.6
27

Starting price

6
per user/per month

0.3

4.5

Functionality

4.2

Access Controls/Permissions

4.8/5

Anti Virus

4.6/5

Alerts/Notifications

4.5/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

learn more
logo
SolarWinds Service Desk
logo
Spiceworks Cloud Help Desk

0.1

4.5

Value for money

4.6
39
per user/per month

Starting price

6
per user/per month

0.2

4.4

Functionality

4.2

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5

Tidio logo

Aill-in-one customer support software with AI features

learn more
logo
Tidio
logo
Spiceworks Cloud Help Desk

0.1

4.5

Value for money

4.6
24.17
flat rate/per month

Starting price

6
per user/per month

0.4

4.6

Functionality

4.2

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Application Management

5/5

Alerts/Notifications

4.7/5

Assignment Management

4.6/5