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Splashtop vs GoToMyPC Comparison

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Overview

Category Leaders

A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses...

Category Leaders

GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

5

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

676

5

4

3

2

1

540

107

19

8

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

535

5

4

3

2

1

461

60

12

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

I love how easy it was to set up on my computer and the computer that I was accessing remotely. I also love how simple it is to use.
I've used LogMeIn, GoToMyPC, Team Viewer, and other products before. Splashtop is as good as any of them, and at a better price, creating the best value.
I like that I am able to access up to 10 computers, I like that I am able to access multiple computer simultaneously. I also like that I am able to reboot the accessed computer with ease.

Pros

I love the convenience of being able to work as though I am in the office and there is not the need to be there to do my work. I love the quick connection that GoToMyPC provides.
Integration with my business and the ease of use of this product are outstanding qualities of this software program.
GoToMyPC is such a great tool, aside from using GoToAssist this is also a great addition if you desire more detailed information on your computer or computer that is inter connected to your network.

Cons

Previously I refused to pay for apps which lack performance. I had no reluctance in paying for this one.
The only thing I do not like, is that there are occasions where the full screen does not work and I am unable to see the task bar on the remote desktop.
It was very difficult for me to change my password on splashtop when I forgot it. That was my only issue with splashtop.

Cons

I am not unhappy about the software. If my access code needs to be changed sometimes it is a problem to have to go back to the office computer to do it.
You have to scroll sideways if you can find the scroll arrow/button - it's so tiny I struggle to scroll between screens.
Sometimes it inexplicably disconnects from my desktop. Also can sometimes have trouble connecting.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features59
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Authentication
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Diagnostics Tools
  • Drag & Drop
  • Employee Activity Monitoring
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • IT Reporting
  • Inventory Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Performance Metrics
  • Print Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Total features24
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Anti Virus
  • Authentication
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Configuration Management
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Diagnostics Tools
  • Drag & Drop
  • Employee Activity Monitoring
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • IT Reporting
  • Inventory Management
  • Live Chat
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multiple Monitor Access
  • Multiple User Accounts
  • Performance Metrics
  • Print Management
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Recording
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Tools
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Third-Party Integrations
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management

Integrations

  • Total integrations9
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Luxury Goods & Jewelry, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

best managed remote access to business pc's

Reviewed 5 years ago

i came from gotomypc and logmein central, and i cannot be happier

Pros

the price is cheap, has all major features, including user groups and computer groups and permissions

Cons

on a mobile device it is not the most user friendly

CM
AvatarImg

Chris M.

Financial Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Splashtop logo

Splashtop

Good but pricey

Reviewed 9 months ago

Good to use just less exepensive options out there.

Pros

It's stable and has good user controls.

Cons

Cost. It's less than the others like GoToMyPc and the like but more than Remotepc from iDrive. Goo

Vendor response

Hello Chris, Thank you for taking the time to share your feedback on Splashtop. We're glad to hear that you found our platform stable with good user controls. We understand concerns about pricing, and while we aim to provide competitive value, we strive to provide a product that is reliable, secure, and easy to use with different price models to fit your needs. We appreciate your consideration and hope you continue to find success with your chosen solution. If you ever decide to revisit Splashtop in the future, we'd love the opportunity to exceed your expectations.

BC
AvatarImg

Brent C.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Splashtop Business

Reviewed 3 years ago

We were having lots of dropped sessions with GoToMyPC. This was problematic as our remote users frequently needed remote control access to their desktop PC. Splashtop not only eliminated the dropped sessions problem, but was noticeably quicker responding in use. Fantastic product, great people to work with, too.

Pros

This software is faster than GoToMyPC in use, and is MUCH more stable! Users love it. Easy to use.

Cons

The setup process could be a bit clearer, when it comes to access controls for the computer being controlled, but once set up, it's fantastic...

GC
AvatarImg

Greg C.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Splashtop logo

Splashtop

Great value for service/functionality

Reviewed 4 years ago

Allows me to remote access/control my retail POS. Has made life again easier as I turfed gotomypc.

Pros

Great functionality for remote access/control of another computer. The price is way better than gotomypc which I used for years before they jacked the price up yet didn't provide any additional value!

Cons

Remote printing sometimes doesn't work as expected.

GM
AvatarImg

Grace M.

Management Consulting, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

The BEST remote solution around!

Reviewed 4 years ago

I'm extremely happy and I highly recommend it!

Pros

I'm a longtime GoToMyPC subscriber for my Business Consulting and Logistics company. When GoToMyPC jacked up their prices by a ridiculous multiplier, I was definitely disappointed. However, it was a great opportunity for me to find Splashtop, which is a FAR superior solution for a fraction of the cost. I find Splashtop to be much more robust and useful for the types of things I need remote logins for.

Cons

Nothing...everything is great! There isn't anything I don't like about it.

KW
AvatarImg

Kasey W.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Excellent Product

Reviewed 4 years ago

After using GoToMyPC for years, Splashtop is hands down a way better product (and more cost effective too). I can't recommend Splashtop highly enough.

Pros

The connection is very fast. I don't even notice I'm working remotely -- the mouse tracks in perfect time and my typing is instant.

Cons

It's a little difficult to set up. Only a little though. I installed it without needing any assistance from the Splashtop team.

DB
AvatarImg

Deborah B.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Why we LOVE Splashtop

Reviewed 4 years ago

In this pandemic world, it is urgent that we keep up to date on the bookkeeping and income taxes that we prepare. Thanks to SplashTop, we can access our client's books and stay current. I have purchased Splashtop for 3 of my employees so far, who can work from home and access computers and printers remotely.

Pros

Love that i can sign in to my desktop anytime, anywhere, and also love not having to have face-to-face contact with clients, while still getting their bookkeeping and income taxes completed.

Cons

I can't think of a thing that i disliked. I have used GoToMyPC, Remote Access, Team Viewer, Remote Pc, and probably many more, but had issues with each of them.

DM
AvatarImg

Debbie M.

Accounting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Great Product for the Money

Reviewed 4 years ago

Splashtop will be replacing GoToMyPC due to pricing. But it works just as well. As long as they don't jack up the price, I'm good.

Pros

Easy access to clients computers during the Covid-19 Shutdown. Had it up and running within 2 days. Very easy to use, can print remotely and affordable.

Cons

Somewhat difficult to get through to tech support during set up but this was due to the surge during the Covid-19 shutdown.

CB
AvatarImg

Chad B.

Restaurants, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Strong Performer, Great Value

Reviewed 3 years ago

I've used LogMeIn, GoToMyPC, Team Viewer, and other products before. Splashtop is as good as any of them, and at a better price, creating the best value.

Pros

Easy to purchase, easy to deploy, easy to use, great price.

Cons

Would like buttons for common key combinations that can be confused between the local and remote computers (such as alt-tab or windows start key)

LP
AvatarImg

Lita P.

Accounting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Great value for your money.

Reviewed 5 years ago

Awesome!

Pros

Splashtop is so much more economical than GoToMyPC. I had used it for years but the value of Splashtop is hands down the best. I support 15+ clients on a daily basis and love it.

Cons

The only thing that is annoying is the printing but hopefully they will get that where it is quicker soon.

MF
AvatarImg

Milo F.

Computer Software, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Easy to install and reliable

Reviewed 4 years ago

We use Splashtop Business and Splashtop SOS daily for work and for supporting our production servers and those of our software customers. It has been super reliable, MUCH easier to deploy than GoToMyPC, and cost is reasonable.

Pros

It took almost no effort at all to get a customer connected via this software. Instructions to the customer were one sentence: "Go to <this link> and tell me the number." Performance is fast - no noticeable latency.

Cons

File transfer is not drag and drop - you need to click a file-transfer button and then browse to your files.

SN
AvatarImg

Scott N.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Beat alternative to LogMeIn

Reviewed 4 years ago

I have used to use gotomypc and then LogMeIn and went looking for an alternative when they merged their companies and started escalating the cost and cramming additional "features" I didn't need. Password keeper and cloud storage specifically.

Pros

Set up and ease-of-use are intuitive and very straightforward.

Cons

The trackpad controls obscure the bottom of the screen.

CM
AvatarImg

Christen M.

Management Consulting, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Much better choice

Reviewed 5 years ago

I connected to multiple computers when I travel. I like to have a lightweight laptop with me at all times, and my iPad sometimes instead of the laptop. It’s allows me to keep software on one computer and simply connect as needs.

Pros

I had been a GoToMyPC user for many years and the rates continue to increase almost every year. I searched for a comparable solution and found Splashtop. When evaluating the differences between the two I found that I could get everything I needed for a whole lot less with Splashtop

Cons

Every once in a while my Mac will lose connection. I haven’t been able to figure out if it’s a Internet issue or the software.

AvatarImg
AvatarImg

Gerson M.

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Low cost product. Easy to use. Password access not required to a remote session.

Reviewed 6 years ago

Splashtop costs $60 per user per year and each user can access up to ten remote computers. What else can I ask for the features I get? My clients always ask me about this product. I love it.

Pros

As an alternative to pricier remote access software like TeamViewer and GoToMyPC, I honestly prefer Splashtop. As an IT Consultant I need to get remote access to my customers. Using free products is not good for me. Sadly, Skype for Business remote access is never the best experience. I bought this and I am pleased.

Cons

It looks a bit simple. Lacking grace would be the way to describe my feeling. It doesn´t mean I wouldn't recommend it. I recommend this product for sure.

BW
AvatarImg

Barry W.

Broadcast Media, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

This is the product you need!

Reviewed 10 months ago

I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!

Pros

Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.

Cons

I can’t think of anything I don’t like. Splashtop does everything I need it to do.

Vendor response

Hello Barry, Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our product has met your expectations and has proven to be a valuable tool for you. We appreciate your feedback on the absence of any discernible cons and are delighted that Splashtop fulfills all your needs seamlessly. We understand the frustration that can arise from connectivity issues, and we're proud to have provided you with a reliable solution. Thank you for choosing Splashtop

RR
AvatarImg

Robert R.

Education Management, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Splashtop will soon have ALL of GoToMyPCs customers!

Reviewed 4 years ago

I have employees in 7 different locations. Everything is going virtual - especially during the changes we have all recently been experiencing. I predict this technology and methodology will become more and more necessary with every passing day. Do not delay. Do yourself a favor and get the Spalashtop service and help your company and employees stay connected remotely all the time.

Pros

Splashtop technology is so easy to use and the price tag is unbeatable! I was a GoToMyPC user for over 10 years. Recently they were acquired by another company and jacked the price up almost 10 times. We switched to Splashtop. Their platform is very user friendly and the price is incredibly reasonable. If you need this type of service I highly recommend Splashtop. You will be glad you made the switch!

Cons

Wow - when you cannot think of any way the service can be improved you know they must be doing things right!

JH
AvatarImg

Juli H.

Accounting, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Splashtop - Great Solution

Reviewed 4 years ago

Exceptional. Again, I was skeptical when I first changed over but I have loved it and use it everyday.

Pros

This software is very affordable and easy to use. It is quick, doesn't freeze up and can be used from anywhere. I constantly go onto client computers and my computer from clients and feel this is a very efficient and affordable solution for any business or individual that needs to access computers from multiple sites. I used GoToMyPC for years but they keep raising prices astronomically. I was hesitant to move off their software but actually think Splashtop works better since I have changed to it. And it is much more affordable.

Cons

Nothing I have discovered yet is a problem. I did have a printing issue but was able to easily find the solution through an online search.

JG
AvatarImg

Jonathan G.

Information Technology and Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Using Splashtop for a year now, looking to replace overpriced LogMeIn. I'm very happy with it.

Reviewed 7 years ago

Splashtop is a secure and reliable remote access program that I use to access multiple client computers for support and maintenance. It's very fairly priced, allows for multiple computers and does everything you'd want a remote access program to do including multiple screens and file transfers. I'm extremely pleased and my clients are, as well.

Pros

I'm an IT consultant and have been slowly replacing LogMeIn and GoToMyPC for all my clients and installing Splashtop instead. It works very well and covers all the bases that I and they need. I've been using it for about a year and it appears to be stable and reliable. They are delighted by it's ease of use and especially it's great pricing for multiple PC's. It's REALLY a bargain and we're all extremely pleased. Pricing is an important feature because most of my clients actually log in remotely quite sparingly and to have to pay the outrageous prices that competing products demand is outrageous. I highly recommend it to anyone needing remote access to their computers !!! Thank you, Splashtop !!!

Cons

Well, one small con was that it did take a bit of a learning curve to learn how to correctly set it up although it's not really that hard. I just poked around a bit until I got the hang of all the options and I was good to go.

SE
AvatarImg

Shawn E.

Management Consulting, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Splashtop logo

Splashtop

Splashtop Experience Review

Reviewed 5 years ago

I have used GoToMyPC for decades and since they were purchased, in my opinion, by LogMeIn I saw the service decrease and the cost increase. I recently switched to Splashtop for a free trail and fell in love with the service. The desktop application makes it so easy to connect to remote clients and the ease of the UI when connected is so much better than that of my prior. I wanted to share my experience that I intend to be a long term customer as long as the service remain reasonable and reliable for my use. I would definitely share my experience with all my colleagues and friends.

Pros

Desktop Application, Ease of Use, and Cost

Cons

From what I have seen at this point, I have not seen any Cons with this software service