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Zoho Assist vs GoToMyPC Comparison (2026)

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Good recommendations?

Zoho Assist

GoToMyPC

Overview

Quick Remote technical support enabled with embeddable website widget, built-in chat, file transfer, remote rebooting, rebranding & more

GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

₹

480

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

1.5K

1.1K

311

Value for money

Ease of use

Features

Customer support

90%

would recommend this app

4.8

589

507

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“It provides a reliable and cost-effective solution for delivering remote support, which is essential for running a small IT-focused business. Despite a few minor drawbacks, it offers strong functionality and ease of use, making it a valuable tool for supporting clients and maintaining efficient operations.”

Jerry L.

Owner

“We use it as part of our remote support workflow for Matrix Computing Technology and have successfully implemented a custom-branded support portal, unattended access, and client remote support services.”

Hosam K.

Owner

“As a cloud-based solution, it seamlessly empowers IT teams to troubleshoot devices across Windows, Mac, Linux, and mobile platforms without requiring end-users to install any software.”

Sean S.

network manager

Pros

“Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations. ”

Robert C.

Treasurer

“I can access my work computer anytime, I can look up what work we have done for this customer and see if their item in under warranty.”

Jane T.

Office Manager

“it has only gotten better and more efficient and there is nothing out there that allows you full access to your home computer in the most comfortable way possible.”

Courtney H.

President

Cons

“While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable.”

Ulysses C.

Coding Consultant

“Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version.”

Miki L.

Owner

“At times, Zoho Assist can experience slight lag or connectivity issues, especially on slower networks, which can affect the smoothness of remote sessions.”

Narsuri S.

Student

Cons

“It is not easy to use on my Ipad or phone, and I understand there are limits with smaller screens but nothing beats it from one Remote Desktop to another.”

Courtney H.

President

“I have had computer providers try to convince me to use other "free" applications that they are just more cumbersome and are always trying to sell you something. ”

Robert C.

Treasurer

“I've had some connection issues, but it's usually the result of our office Wi-Fi.”