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TeamViewer ONE vs GoToMyPC Comparison (2026)

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TeamViewer ONE logo

TeamViewer ONE

GoToMyPC logo

GoToMyPC

Overview

TeamViewer remote support software lets you connect securely to computers, access files and applications, and collaborate.

GoToMyPC is a remote access solution for connecting with remote desktops, which allows users to access, manage & transfer files, data and applications. It includes AES encryption, dual passwords & end-to-end authentication, which provide secure access to hosts & clients across multiple devices.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

24.9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

28

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

11.6K

5

4

3

2

1

7.9K

3.2K

433

45

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.8

589

5

4

3

2

1

507

64

13

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“Overall, I find TeamViewer ONE reliable and effective for its core job — secure remote access, cross-platform support, screen sharing, and unattended access get consistently good marks, and it's especially popular for remote support use cases.”
RW

Rich W.

Executive Director of IT

“Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched.”
MR

Mohammed R.

Technical Engineer

“I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes.”
BM

Bob M.

Chief Wizard

Pros

“Being able to use my office computer remotely allows for better connectivity within my organization and real time access to operations. ”
RC

Robert C.

Treasurer

“I can access my work computer anytime, I can look up what work we have done for this customer and see if their item in under warranty.”
JT

Jane T.

Office Manager

“I do income tax returns and represent clients before the IRS and state tax agencies and being able to do that from any computer, anywhere, is beneficial”
RR

Robert R.

Enrolled Agent

Cons

“The main friction points are pricing (seen as pricey with a restrictive free tier and clunky cancellation), a learning curve for newcomers, occasional connectivity hiccups depending on internet quality, and some annoyance with version-compatibility issues and false commercial-use flags on the free version.”
RW

Rich W.

Executive Director of IT

“The connection quality can vary depending on the network, and there can occasionally be a slight delay in screen response.”
RG

Rashad G.

Senior Geomechanicist

“I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else.”
DC

Dave C.

Owner

Cons

“I have had computer providers try to convince me to use other "free" applications that they are just more cumbersome and are always trying to sell you something. ”
RC

Robert C.

Treasurer

“It is not easy to use on my Ipad or phone, and I understand there are limits with smaller screens but nothing beats it from one Remote Desktop to another.”
CH

Courtney H.

President

“I've had some connection issues, but it's usually the result of our office Wi-Fi.”
Verified reviewer profile picture

Susan W.

Accounting Administrator

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features170
  • AI Copilot
  • AI Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Application Security
  • Asset Discovery
  • Asset Tracking
  • Assignment Management
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Barcode/Ticket Scanning
  • Behavioral Analytics
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • For the IT sector
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Kiosk Mode
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Monitoring
  • Multi-Device Support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Provisioning
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Projections
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Remote Wipe
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Third-Party Integrations
  • Threat Response
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Vulnerability Scanning
  • Website Monitoring
  • Whiteboard
  • Whitelisting/Blacklisting
  • Wireless Internet Access Control
  • Workflow Automation
  • Total features25
  • AI Copilot
  • AI Summarization
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anomaly/Malware Detection
  • Anti Virus
  • App Management
  • Application Management
  • Application Security
  • Asset Discovery
  • Asset Tracking
  • Assignment Management
  • Audio Calls
  • Audit Trail
  • Authentication
  • Automated Routing
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • BYOD Management
  • Backup and Recovery
  • Barcode/Ticket Scanning
  • Behavioral Analytics
  • Billing & Invoicing
  • Build Automation
  • CRM
  • Change Management
  • Chat/Messaging
  • Chatbot
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compliance Management
  • Configuration Management
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Device Management
  • Diagnostics Tools
  • Disaster Recovery
  • Document Management
  • Documentation Management
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • For the IT sector
  • HIPAA Compliant
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Management
  • Kiosk Mode
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • Live Chat
  • Location Tracking
  • Maintenance Scheduling
  • Meeting Management
  • Mobile Access
  • Mobile App
  • Mobile Device Management
  • Monitoring
  • Multi-Device Support
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Provisioning
  • Network Security
  • Network Wide Management
  • Password Management
  • Patch Management
  • Performance Metrics
  • Performance Monitoring
  • Personalization
  • Policy Management
  • Print Management
  • Prioritization
  • Problem Management
  • Project Management
  • Project Time Tracking
  • Projections
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Support
  • Remote Update/Installation
  • Remote Wipe
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Security Tools
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Service Request Management
  • Session Recording
  • Session Transfer
  • Single Sign On
  • Software Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Task Scheduling
  • Third-Party Integrations
  • Threat Response
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • Usage Tracking/Analytics
  • User Management
  • Version Control
  • Video Chat
  • Video Conferencing
  • Video Support
  • Vulnerability Scanning
  • Website Monitoring
  • Whiteboard
  • Whitelisting/Blacklisting
  • Wireless Internet Access Control
  • Workflow Automation

Integrations

  • Total integrations19
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • IBM Security MaaS360
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk
  • Total integrationsN/A
  • AnyDesk
  • Dynamics 365 Business Central
  • Freshdesk
  • IBM Security MaaS360
  • Jira
  • Microsoft Azure
  • Microsoft Enterprise Mobility + Security
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • NinjaOne
  • Okta
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Slack
  • SysAid
  • Zendesk Suite
  • Zoho CRM
  • Zoho Desk

Alternatives

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