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Sumo Logic Logo

Sumo Logic

Unified Logs & Metrics for Full App Visibility

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Sumo Logic Pricing, Features, Reviews and Alternatives

Sumo Logic product overview

Price starts from

270

Per month

Per Feature

What is Sumo Logic?

Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time.

Key benefits of using Sumo Logic

Dashboard and functionalities: Sumo Logic users are given access to a fully centralized data management login where they can view and manage all data logs as well as generate reports, create alerts, assess graphs/charts etc.

Auto-scheduling and potential threats: Sumo Logic enables you to pre-program searches, ideal for predicted busy periods of business and will also identify when data reaches before a certain critical level.

Alerts, profiles and access: Sumo Logic enables you to create security alerts when data reaches a certain level to notify you of security threats. You can also create multiple user profiles within your account to allow more access to staff.

Packages and freemium: Sumo Logic offer three packages (1 freemium and 2 paid) - each package is fully scalable and is designed to grow along with your business and data requirements. Each package features a different data retention period.

Support and resources: Sumo Logic gives you the ability to avail of numerous webinars, video tutorials, customer testimonials, user cases, whitepapers and online support. Sumo Logic lets you also create customized reports and feeds.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

Sumo Logic pricing information

Value for money

4.1

/5

23

Starting from

270

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sumo Logic features

Functionality

4.4

/5

23

Total features

73

12 categories

Most valued features by users

API
Access Controls/Permissions
Reporting/Analytics
Activity Dashboard
Alerts/Notifications
Monitoring
Data Import/Export
Real Time Monitoring

Functionality contenders

Sumo Logic users reviews

Overall Rating

4.6

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10
Rating distribution

5

4

3

2

1

14

8

1

0

0

Pros
You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization.
Excellent log analysis tool if you are affordable in pricing.
It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool.
Cons
Poor account management. Performance can be very bad for searches over large data sets or long timeframes.
The queries can be difficult to compose sometimes.
Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Hassle free integeration with AWS

Reviewed 4 years ago

I have generated multiple Dashboards for real time analytics of cloud watch logs. We were able to carve out business trends and it led us into process improvement.

Pros

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS. I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately. Option to generate variety of Dashboards from real-time streaming data.

Cons

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs. It could be have been made more user friendly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Excellent log analysis tool if you are affordable in pricing.

Reviewed 2 months ago

Application logs pushing to a centralized location & analyzing the logs , troubleshoot using dashboards which solves our application related troubleshooting in a easier way.

Pros

FER Creation , dashboards are most impactful for us. Product is not very much esy to use (need some skills). Integration with our business process are not easy , it takes some time..but once we understands about sumologic features it gave us a major relief in application log analysis. One word excellent tool but if we know how to use it.

Cons

It's not user firendly, need some study before working.Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs. The major drawback is it's support , currently there is no support number we need to send mail only & the support team works in pacific timezone which is not suitable for indian time like us. For a support case it takes around 2 weeks to close.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not intuitive for data retrieval

Reviewed 4 years ago
Pros

There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Cons

The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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This sumo helped us fight our way to visibility

Reviewed 3 months ago
Pros

Ease of use. I can easily ingest data with alot of SaaS applications supporting sumo out of the box

Cons

It is on the more expensive side. You get good features and great service but it isnt cheap.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Heavyweight in monitoring

Reviewed 4 years ago
Pros

I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons

the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Sumo Logic FAQs and common questions

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic has the following pricing plans:
Starting from: $270.00/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Sumo Logic?

Sumo Logic has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Sumo Logic support?

Sumo Logic supports the following languages:
English


Q. Does Sumo Logic offer an API?

No, Sumo Logic does not have an API available.


Q. What level of support does Sumo Logic offer?

Sumo Logic offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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