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Sumo Logic
Unified Logs & Metrics for Full App Visibility
(7)
Q. Who are the typical users of Sumo Logic?
Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time.
Typical customers
Platforms supported
Support options
Training options
Starting from
270
Per month
Per Feature
Starting from
15
Per month
Other
Value for money
4.0
/5
25
Starting from
270
Per month
Per Feature
Value for money contenders
Functionality
4.3
/5
25
Total features
70
14 categories
Functionality contenders
Overall Rating
4.6
/5
25
Positive reviews
15
9
1
0
0
Overall rating contenders
Matt H.
Devops Engineer
Health, Wellness and Fitness, 201-500 employees
Review source
Transcript
Matt: Hi, I'm Matt. I'm a DevOps engineer. I give Sumo Logic a four out of five. For more reviews like...
Prasoon K.
Health, Wellness and Fitness, 201-500 employees
Used daily for 1-2 years
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I have generated multiple Dashboards for real time analytics of cloud watch logs. We were able to carve out business trends and it led us into process improvement.
Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS. I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately. Option to generate variety of Dashboards from real-time streaming data.
I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs. It could be have been made more user friendly.
infant r.
Media Production, 1,001-5,000 employees
Used daily for 1-2 years
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Application logs pushing to a centralized location & analyzing the logs , troubleshoot using dashboards which solves our application related troubleshooting in a easier way.
FER Creation , dashboards are most impactful for us. Product is not very much esy to use (need some skills). Integration with our business process are not easy , it takes some time..but once we understands about sumologic features it gave us a major relief in application log analysis. One word excellent tool but if we know how to use it.
It's not user firendly, need some study before working.Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs. The major drawback is it's support , currently there is no support number we need to send mail only & the support team works in pacific timezone which is not suitable for indian time like us. For a support case it takes around 2 weeks to close.
Verified reviewer
Education Management, 501-1,000 employees
Used weekly for less than 6 months
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There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).
The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for...
Matt H.
Health, Wellness and Fitness, 201-500 employees
Used weekly for 1-2 years
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Overall Sumo Logic helped us get the certification our company required and the support was great compared to competitors. It seems to be lagging in features of comparable tools but can compete on price.
Like how easy the software was to integrate into our current logging stack (GCP, GitHub, auth0). If you do a multi-year deal the price is competitive.
The query syntax is difficult to work with at times and clunky. The interface and responsiveness could also use some work.
Charbel B.
Financial Services, 1,001-5,000 employees
Used daily for 1-2 years
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Ease of use. I can easily ingest data with alot of SaaS applications supporting sumo out of the box
It is on the more expensive side. You get good features and great service but it isnt cheap.