Sumo Logic Pricing, Features, Reviews & Alternatives

Sumo Logic

Unified Logs & Metrics for Full App Visibility

4.55/5 (20 reviews)

Sumo Logic overview

What is Sumo Logic?

Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time.

Sumo Logic comes complete with an array of data resources, online support and video tutorials to ensure you are kept made aware of upgrades and navigations.
www.sumologic.com

Pricing

Starting from
$270/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English
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Sumo Logic user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.4
  4.1
  4.5
Prasoon K.

Hassle free integeration with AWS

Used daily for 1-2 years
Reviewed 2019-01-08
Review Source: Capterra

I have generated multiple Dashboards for real time analytics of cloud watch logs. We were able to carve out business trends and it led us into process improvement.

Pros
Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS. I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately. Option to generate variety of Dashboards from real-time streaming data.

Cons
I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs. It could be have been made more user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Flexible and detailed log analysis software for System Administrators

Used daily for 2+ years
Reviewed 2018-11-02
Review Source: Capterra

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros
Extremely flexible search and reporting Log ingestion from essentially any source Good support for major operating systems Decent technical support Good communication with customers Continuously improving the software in all areas PCI/DSS qualified

Cons
Some very poor UI design decisions Poor account management Performance can be very bad for searches over large data sets or long timeframes Expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Not intuitive for data retrieval

Used weekly for less than 6 months
Reviewed 2018-12-28
Review Source: Capterra

Pros
There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Cons
The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Abner J.

Heavyweight in monitoring

Used daily for 2+ years
Reviewed 2018-08-01
Review Source: Capterra

Pros
I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons
the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Satbyul K.

Very Clear Dashboard

Used weekly for 2+ years
Reviewed 2020-06-07
Review Source: Capterra

We use Sumo Logic to monitor our web-based application. This comprises of a monitoring and alerting tool for engineers and visualising usage spikes for internal display to stakeholders.

Pros
The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders. API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.

Cons
The API integration can be difficult to leverage the more advanced features, such as log monitoring. Drilling down to raw numbers for a given time range is not as easy as I would like.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Sumo Logic pricing

Starting from
$270/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Sumo Logic features

Access Controls/Permissions
Alerts/Notifications
Compliance Management
Dashboard
Data Import/Export
Data Visualization
Drag & Drop
Real Time Monitoring
Reporting/Analytics
Search/Filter

API (511 other apps)
Activity Dashboard (323 other apps)
Activity Tracking (180 other apps)
Alerts / Escalation (179 other apps)
Audit Management (180 other apps)
Collaboration Tools (255 other apps)
Monitoring (330 other apps)
Reporting & Statistics (290 other apps)
Third Party Integrations (353 other apps)
Workflow Management (216 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Sumo Logic

Key features of Sumo Logic

  • User dashboard
  • Multiple user profiles
  • Data retention periods
  • Enterprise applications
  • Access controls
  • Auto-scheduled searches
  • Real-time alerts
  • API access
  • Freemium version
  • Whitepapers
  • Webinars
  • Video tutorials
  • Technical support
  • User cases
  • Datasheets
  • Create graphs
  • Charts, data feeds
  • Security alerts
  • Identifies potential threats
  • Customize reporting
View All Features

Benefits

Dashboard and functionalities: Sumo Logic users are given access to a fully centralized data management login where they can view and manage all data logs as well as generate reports, create alerts, assess graphs/charts etc.

Auto-scheduling and potential threats: Sumo Logic enables you to pre-program searches, ideal for predicted busy periods of business and will also identify when data reaches before a certain critical level.

Alerts, profiles and access: Sumo Logic enables you to create security alerts when data reaches a certain level to notify you of security threats. You can also create multiple user profiles within your account to allow more access to staff.

Packages and freemium: Sumo Logic offer three packages (1 freemium and 2 paid) - each package is fully scalable and is designed to grow along with your business and data requirements. Each package features a different data retention period.

Support and resources: Sumo Logic gives you the ability to avail of numerous webinars, video tutorials, customer testimonials, user cases, whitepapers and online support. Sumo Logic lets you also create customized reports and feeds.