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Enterprise customers and over 50 Global Fortune 500 companies use the USU Software Asset Management solution (formerly Aspera) to rightsize their software portfolios, assess audit risk, and find millions in savings. USU is the leading provider of software and services for IT & Customer Service Management.
Information Technology and Services, 5,001-10,000 employees
Used daily for 1-2 years
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It's been amazing - they are so supportive and engaged. Now, with the Customer Experience team, it's even better. I've never felt so listened to by a vendor. They really do work to take feedback and make the product better.
One of the major reasons why we chose USU is becuase of the ability to handle all our different data sources. We weren't forced to buy yet another discovery tool - we have more than 10 different data sources connected globally and we add more every quarter. The ability to normalize that data across all those systems means we can implement new connectors and not have to worry as much as before about data quality.
If you'd asked me 3 years ago - I'd say the user interface. But they've improved that 10x over!! Now, I'd say a wider selection of out of the box reporting - but even that is getting better with each new release.
Hi Rebecca, Thank you so much for your review! We are so glad to hear about the many benefits your company has received from our product. We continue to work hard to make helpful updates for our users. Thank you, The USU Software Asset Management Team
Information Technology and Services, 10,001+ employees
Used daily for less than 6 months
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Our information has not updated in 9 months. Our backend IT engineers discovered it was because USU changed their server name that we are reporting into, thus creating a new device ID without telling us. This in turn broke data uploads and has caused our USU reporting to stagnate rendering it useless at this point.
I like that you can look at your environment and perform various sandbox activities (or what-if scenarios) to try and attain cost advantages.
The interface is cumbersome and difficult to use.
Q. What type of pricing plans does USU Software Asset Management offer?
USU Software Asset Management has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of USU Software Asset Management?
USU Software Asset Management has the following typical customers:
Large Enterprises, Public Administrations
Q. What languages does USU Software Asset Management support?
USU Software Asset Management supports the following languages:
Czech, English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does USU Software Asset Management offer an API?
No, USU Software Asset Management does not have an API available.
Q. What level of support does USU Software Asset Management offer?
USU Software Asset Management offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support