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XIA Configuration

Network documentation tool

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XIA Configuration Pricing, Features, Reviews and Alternatives

XIA Configuration product overview

What is XIA Configuration?

XIA Configuration is designed for IT professionals to help them manage their IT infrastructure with automatic network documentation generation. A wide range of technologies are supported including Active Directory, Windows, Unix, VMware, Hyper-V, SQL, Backup Exec, Citrix and more.

Key benefits of using XIA Configuration

  • Generate complete, continuous documentation for IT infrastructure.
  • Track changes to help enforce change management.
  • Run reports to check compliance.
  • Strengthen security and audit any changes.
  • Compare items to expose incorrect configuration.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Phone Support

    Training options

    Videos
    Live Online
    Documentation

    XIA Configuration pricing information

    Value for money

    4.8

    /5

    13

    Starting from

    $

    650

    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    XIA Configuration features

    Functionality

    4.5

    /5

    13
    Total Features29 4 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Search/Filter
    Scheduling
    IT Asset Tracking
    Document Storage
    Patch Management
    Configuration Management

    Functionality contenders

    XIA Configuration users reviews

    Overall rating

    4.6

    /5

    13

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.5/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    5

    0

    0

    0

    Pros
    Great product, easy to use, support is quick and helpful. Good options for modeling documentation based on what you need.

    IL

    Ivan L.

    Thank you for the excellent product, the great support, and the constant updates.

    AH

    Andreas H.

    The countless hours saved for administrators to generate documentation that far exceeds the quality that could be done manually. Install is very easy and easy to learn.

    RG

    Ronald G.

    Cons
    The initial setup and understanding of the operational elements were a bit confusing.

    SS

    Scott S.

    One of the biggest items that is almost always missing is documentation from the IT departments.

    MA

    Mohammed A.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    IT/Network Documentation Tool: XIA documentation Server - MUST TO HAVE

    Reviewed 4 years ago

    One of the biggest items that is almost always missing is documentation from the IT departments. Documenting the IT networks can make the troubleshooting process much more efficient when problems arise. These same network documents can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue and making sure we adhere to...

    Pros

    Every bit of it. Really love this product..

    Cons

    Licensing needs to be looked into as after a major upgrade Xia server requires new license keys

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    XIA Configuration Server has streamlined our ability to keep up to date technical documentation.

    Reviewed 4 years ago
    Pros

    As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner.

    Cons

    We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Great software, easy to use and excellent support

    Reviewed 4 years ago
    Pros

    Multi tenant Well described and powerfull API for automation Great potential for further development Outstanding support from the developers

    Cons

    Multi tenant/MSP features could be better Custom reporting require SQL skills - data availability could be made more user friendly

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Work smarter, not harder

    Reviewed 4 years ago

    With our company undergoing change, keeping up with the documentary requirements became a mamoth task. XIA Configuration Server created documentation on our entire system in just a few short hours. The regular scheduled reporting has proved invaluable for auditing and compliance purposes, has served our Operations people in tracking configuration changes over a period of time. New personell can quickly come up to speed on our systems configuration with minimal interaction. Centrel Solutions Support has been first rate. Responses to my queries were timely and helpful resolving my issue in a single call. XIA Configuration Server is part of my work smarter not harder approach and I'd certainly recommend this to anyone who is looking after IT systems.

    Pros

    It works, simply and easily

    Cons

    No cons were added to this review

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    XIA makes documentation easy!

    Reviewed 3 years ago

    Very good. The initial setup was a little problematic (and I wouldn't rule out our environment being a contributing factor here), but once running it seems stable and reliable. The support we have received from Centrel has been great; the team are very helpful and open to hearing suggestions on product improvement.

    Pros

    XIA automates the majority of documentation tasks and provides a clear, consistent means of creating and keeping details of all our systems. Having version control was a key element for us; this allows us to determine where and when changes to the environment occur.

    Cons

    Although quite deep and broad in terms of legacy product coverage, there's still some maturity required in the cloud platform documentation suite. As an Azure consumer we look forward to the development and delivery of more in-depth reports for the cloud environment.

    XIA Configuration FAQs and common questions

    XIA Configuration has the following pricing plans:
    Starting from: $650.00
    Pricing model: One Time License
    Free Trial: Available


    XIA Configuration has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    XIA Configuration supports the following languages:
    English


    No, XIA Configuration does not have an API available.


    XIA Configuration offers the following support options:
    Knowledge Base, Email/Help Desk, Phone Support

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