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AbacusLaw vs Smokeball Comparison (2026)

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AbacusLaw

Smokeball

Overview

AbacusLaw is a flexible and dynamically scalable practice management solution to support legal professionals from solo practitioners to enterprise law firms from client intake to payment.

Smokeball is powering people-law. Our legal practice management software lightens the administrative burden, so legal professionals have more time to serve the people who need them most.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.9

371

160

109

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

4.8

360

296

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“I kept a stand-alone license of Abacus (Amicus's successor) just to ensure I could access data for cases pending prior to changing case management software products. Once those cases had concluded, I decided to close down Abacus and sent a notice of cancellation.”

Richard K.

Partner/Owner

“A very basic service.”

Katie T.

Owner

“It asks all the right questions and requested a wealth of information on behalf of the client.”

Deidre' S.

Associate Attorney

Pros

“The onboarding process was smooth, the support team was helpful, and the software has delivered meaningful improvements in efficiency and case management. Since making the switch, we've seen continuous enhancements to the platform, along with excellent customer service whenever questions arise.”

Jason D.

Director of Operations

“Smokeball has helped keep our communication on the same page, generate templates that ease time, and keep workflows consistent so that nothing falls through the cracks on our cases.”

Alita I.

Paralegal

“We primarily handle personal injury cases, and Smokeball has been an excellent fit for our workflow, helping us stay organized and efficient.”

Jason D.

Director of Operations

Cons

“I have never been so disgusted by the treatment I received when I tried to cancel my service after over a decade (to move to another software IN THEIR COMPANY.)”

Katie T.

Owner

“I didn’t like that we had a difficult time getting into our system if their system was down.”

Victoria S.

Paralegal

“I would never recommend this to any other business owner.”

Katie T.

Owner

Cons

“It is also missing the ability to create matters on the phone app. If you use Smokeball with Classic Outlook, it can sync up with your calendar when you create the matter in Outlook. If that features exists in the New Outlook, I cannot seem to find it, so while I would like to use the New Outlook for various reasons, I cannot right now, since that syncing feature is so important to me.”

Bela B.

Managing Attorney

“The pace of development and responsiveness to user feedback makes it hard to point to any major ongoing frustrations.”

Jason D.

Director of Operations

“The character limit in title of case can keep esign feature from working.”

Angela G.

Paralegal