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Access Legal Pricing, Features, Reviews and Alternatives

Access Legal product overview

What is Access Legal?

Our award-winning* cloud-based case management software will save your law practise time by improving cooperation, accuracy, and consistency across the board.

Key benefits of using Access Legal

Open legal cases and matters in a speedy and efficient manner by importing a client form. Your data will become more concise but also reduce the time taken as no need for double entries anymore.

No more paper files and printing. Take full advantage of the a full electronic filing system and archive. Access, share and edit your documents securely from anywhere and anytime.

Automate your day to day with digital dictation, utilising our transcription software to record and edit conversations in real time, and then link it directly back to your case.

Use your own branded dedicated legal client portal to share documents easily via email between your team and your clients. Considerably reduce admin and maximise your efficiency with electronic document signing capabilities.

Give your legal team the toolkit to do what they do best and drive better case outcomes with our in depth reporting tools. Interrogate any element of the data in the software, in an agile and secure way.

Our fully integrated legal accounting system will streamline your book keeping and finance tasks associate with your case and matters. Schedule your reports to auto send on set times and dates to your pre-defined contact list.

Our software suite allows you to build CRM into your day to day processes and maximise the journey of your prospect to becoming a client. Integrate your Twitter, LinkedIn, Facebook and YouTube accounts to gain insights in your prospect and client social media activity.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Access Legal features

Functionality

3.8

/5

5

Total features

80

4 categories

Most valued features by users

Document Management
Document Storage
Task Management
Access Controls/Permissions
Case Management
Activity Dashboard
Alerts/Notifications
Calendar Management

Access Legal users reviews

Overall Rating

3.2

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4.6/10
Rating distribution

5

4

3

2

1

1

1

1

2

0

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Church for All People

Reviewed 2 years ago

Solving online live streaming issues with ease and making church available for all.

Pros

This software is most accessible for churches including preparing worship slides, teaching material and updates. Ease of use, font and format features make this software excellent.

Cons

At times the downloading content in the app doesn’t always connect my presentation but overall this is a good resource.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Scott’s review

Reviewed a year ago
Pros

The way it can sync across many computers

Cons

That you have to depend if the WiFi signal strength of the place the platform is ran

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Becoming disillusioned

Reviewed a year ago

Excellent, at first, but has become increasingly disappointing and exploitative of a client base that cannot easily switch case management systems without a great deal of expense and time. I feel I am stuck with a company that knows I will find it difficult to move on and intends to exploit that position by squeezing as much cash out of me for support fees, whilst reducing the support it provides.

Pros

It provided a groundbreaking case management system for solicitors companies of all sizes. I have used it almost since the product came on the market. It works and provides efficiencies across a number of areas of legal practice, not restricted to the law, put to matters such as account/finance/practice management

Cons

It is complicated to adapt and requires programming skills from a staff member, Or a specialist employee/IT technician with knowledge of pro claim. There appear to be better solutions on the market which are easier to use, which also provide better value. Proclaim requires a monthly support fee which is extremely expensive and has been ramping up without justification year after year, whilst at the same time reducing the level of support provided by Eclipse

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Very disappointed with the software

Reviewed 4 years ago

I regret changing to this product. The whole process has been unnecessarily complicated, arduous and stressful.

Pros

The functionality of the software is good. It has a huge amount of capability. The workflows are good, but you have to work out where to put the data for it really work properly. The Report on Title functionality within the Conveyancing module is probably one of its best features.

Cons

The customer support is dreadful. You frequently have to wait days if not weeks for issues to be resolved. Even then you find the job has not been completed. They also do not communicate internally at all. Every time you want to improve the software to make it more suited to your firm's needs it is incredibly expensive. It makes you question what you actually pay the support for. You have to update your forms manually yourself. This software is allegedly suitable for firms of all shapes and sizes. However, unless you are a large firm with a large budget with an IT department who can make the relevant updates, avoid it! The accounts package is overly complicated especially compared to modern software like Xero.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Customer service

Reviewed 8 months ago

Terrible

Pros

Nothing

Cons

Customer service is terrible. They do not listen what customer try to say.

Access Legal FAQs and common questions

Q. Who are the typical users of Access Legal?

Access Legal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Access Legal support?

Access Legal supports the following languages:
English


Q. Does Access Legal offer an API?

Yes, Access Legal has an API available for use.


Q. What level of support does Access Legal offer?

Access Legal offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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