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Law Ruler Software vs Filevine Comparison

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Overview

Law Ruler is the case management software platform for growing firms. The one complete legal software that offers matter...

Category Leaders

Filevine is your complete legal tech stack trusted by over 65,000 professionals. Get a free, customized demo.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

43

5

4

3

2

1

35

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

261

5

4

3

2

1

203

34

7

6

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Our dedicated Law Ruler resource, Hillel Charm, is great at helping our team work through business cases and how to use Law Ruler to effectively solve for these.
I can't not say enough wonderful things about Hillel Charm and our positive interactions. Hillel has helped our team get the most out of Law Ruler for our business.
What appeals to me the most about the software itself is its ability to help track our different marketing campaigns. I also love the automatic text and email replies to our clients.

Pros

Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.

Cons

The other companies who I won't mention were trying to force my firm to fit into how their software worked which failed miserably.
I've been through a massive transition from a CRM to an ERP. It was a miserable experience.
Prior to Law Ruler, leads were always a complete mess.

Cons

I made an error by entering some info into the wrong project - I was unable to delete it.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
So in addition to wasting all the money we spent on training, we wasted a full day of work.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Court Rules-Based Scheduling
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Expense Tracking
  • File Management
  • File Sharing
  • For Family Law
  • For Lawyers
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • Incident Management
  • Inspection Management
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Legal Case Management
  • Microsoft Outlook Integration
  • Multi-Location
  • Optical Character Recognition
  • Project Time Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Trust Accounting
  • Two-Factor Authentication
  • Version Control
  • Workflow Management
  • Total features89
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automatic Backup
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Case Management
  • Case Notes
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Court Rules-Based Scheduling
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Expense Tracking
  • File Management
  • File Sharing
  • For Family Law
  • For Lawyers
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • Incident Management
  • Inspection Management
  • Invoice Management
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Legal Case Management
  • Microsoft Outlook Integration
  • Multi-Location
  • Optical Character Recognition
  • Project Time Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timer
  • Trust Accounting
  • Two-Factor Authentication
  • Version Control
  • Workflow Management

Integrations

  • Total integrations13
  • Box
  • Clio
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Slack
  • Xero
  • Zapier
  • Total integrations28
  • Box
  • Clio
  • Docusign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Slack
  • Xero
  • Zapier

Alternatives

Explore similar apps

User reviews that mention these apps

KC
AvatarImg

Kanon C.

Law Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Great Program!

Reviewed 4 months ago
Pros

We love filevine because it helps bring our team together.

Cons

N/A Filevine is the perfect software for any law firm.

Vendor response

We're thrilled to hear that you find Filevine to be the perfect program for any law firm, Kanon! Thank you for leaving your review.

PT
AvatarImg

Promise T.

Legal Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

AMAZING!

Reviewed 3 years ago

Love this software makes working at a law firm a breeze.

Pros

The features are just top tier being able to keep everything organized as well as send faxes, emails, and text messages. So advanced, I love it!

Cons

I really don't have anything I dislike at the moment.

SG
AvatarImg

Shareen G.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

I Cannot Imagine that I Did Not Know About this Software!

Reviewed 3 years ago

a positive introduction to law office protocol

Pros

INTUITIVE; and when the Outlook add-on was implemented, I was nerdcited.

Cons

The owner of the firm did not care for the Billing feature.

LL
AvatarImg

Lucrecia L.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

The Best Legal Software for Law Firms

Reviewed 4 months ago

Reliable, user-friendly, self-taught, unlimited storage, the administrator can add as many tabs as needed, helps keep track with deadlines.

Pros

I have worked in three different Law Offices, as a result, I have worked with three different software. If I compare Filevine with the other two software, Filevine is the most user-friendly.

Cons

Honestly, so far so good. There are no cons

Vendor response

Thank you so much for taking the time to leave your thoughtful review, Lucrecia. We're thrilled to hear that you've found Filevine to be user-friendly, customizable and reliable compared to previous software providers! We appreciate your feedback and look forward to continuing to support you and your firm!

EK
AvatarImg

Elena K.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Filevine logo

Filevine

GL Office

Reviewed 4 months ago
Pros

The ability to customize it specific to the type of law and the firm's unique procedures.

Cons

Certain essential features are missing or under-developed.

Vendor response

Thank you for taking the time to offer your feedback, Elena.

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Chris C.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Filevine logo

Filevine

Made for the personal injury law firm - unlike any other case management system!

Reviewed 6 years ago
Pros

These guys get it. This is a 100% web-based software that is perfect for PI attorneys. There are so many options out there for case management, but FileVine takes it to the next level. So many features currently and updates are always coming through for new things. PS - the T-Shirts are nice too, very soft!

Cons

I wish there was something similar for attorneys that practice other areas of law. Hopefully, this is in the works.

LC
AvatarImg

Letitia C.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Paper to Paperless made easy

Reviewed 3 years ago

Filevine provides my Law Firm with a secure, fast and efficient way of managing my clients' cases.

Pros

The Filevine Software and its awesome implementation team made the journey from a Paper to Paperless Case Management System easy and seamlessly.

Cons

I am sorry it took me so long to purchase and implement Filevine.

AL
AvatarImg

Andrea L.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Filevine logo

Filevine

Great system to learn and grow with!

Reviewed 7 months ago

Filevine is a great asset to your law firm once fully customized. It grows with your practice.

Pros

The possibilities of Filevine's use are broad. Once you customize it and learn it well, it's a vital part of your law practice.

Cons

Learning the capabilities of Filevine requires an expert, especially the reports.

LC
AvatarImg

Laura C.

Law Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Practicing Law for 24 Years, but 1st Time with Filevine, & I Love It!

Reviewed 4 months ago

I love Filevine. As the title of my review says, I have been practicing law for 24 year and have used MANY types of document and case management software. Filevine is by far the easiest and most user friendly.

Pros

Extremely user friendly, easy to navigate, easy to search

Cons

Just the fact that I do not believe I have been taught all that I can do with it. I had trouble figuring out how to save and replace documents, but I now know.

Vendor response

Thank you so much for taking the time to leave your thoughtful review, Laura! We are thrilled to hear that you love Filevine and find it to be user-friendly compared to the other case and document management software you've used. Thank you so much again.

LC
AvatarImg

Lauren C.

Marketing and Advertising, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

FileVine Quality Review

Reviewed 7 years ago

Overall great experience. May need to work on educating account managers a little better on dealing with personal injury law firms.

Pros

No pros were added to this review

Cons

No cons were added to this review

JW
AvatarImg

Jerry W.

Law Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Filevine logo

Filevine

Functional and Reliable

Reviewed 3 years ago

The system has been very beneficial for our purposes. We have not fully implemented and utilized the billing and settlement features.

Pros

The Filevine Software was integrated into our law practice with all the modifications we needed. It provides features that allow us to maintain all our client information in one system with designated users. This software even allows us to fax, text and receive messages from clients, providers and others through our mailroom feature. It is truly an innovative expandable package with good technical support for any purpose.

Cons

Integration into our business was an extended process requiring our personal involvement. The least likeable feature thus far is the import of external files from outside the system.

AD
AvatarImg

Adam D.

Law Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Great software; billing needs help

Reviewed 3 years ago

FileVine has been a vital addition to our company and we love it!

Pros

The ease of use is by far the nicest aspect of the software. I also like how frequently the product is improved and new features are added.

Cons

As a law firm, the billing, timekeeping, and invoicing could use more flexibility like the rest of the software; i.e. being able to export as an excel spreadsheet or word document; allow for more malleability with tracking dollars and hours and utilizing those factors in reporting; being able to view by hours or by dollars. Etc.

AC
AvatarImg

Ann C.

Law Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Great case mgmt. software

Reviewed 3 years ago
Pros

Filevine has made a huge difference in our law firm, and has helped us tremendously. It's very easy to use. Has amazing features. It comes in handy when you're not close to a computer you could just log on in your phone.

Cons

To be honest I haven't encountered any difficulties throughout the time we have been using this case mgmt. software.

SS
AvatarImg

Stephen S.

Law Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

The diamond standard of legal practice management tools

Reviewed 4 months ago

Filevine has made me far more productive and prolific as a practicing attorney and allowed me to focus on what I am most interested in about the law, because the burden of the drudgery is so incredibly reduced.

Pros

I honestly don't have time to list everything I love about FileVine. The learning curve was not so much about Filevine as it was about how the firm did business. Filevine is so intuitive and easy to learn. Everything about it makes sense. If there's ever a process we have to tweak or revise or add, it's so easy to do.

Cons

I really can't think of any significant downsides to this system. I'm just grateful to have it. Every day.

Vendor response

Thank you so much for taking the time to leave your thoughtful review, Stephen! We're thrilled to read that you've found Filevine to be the diamond standard and that its made you more productive and prolific in your practice. We really appreciate your feedback and look forward to continuing to support you and your firm moving forward!

EY
AvatarImg

Eric Y.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Customizable & Headache Free

Reviewed 4 years ago

I discovered Filevine after using two other case management programs. The first one I tried was fine, but it was too generic for my law practice. The second one I tried was more tailored to my area of law, but it was a headache to learn and lacked any ability to customize the program to work the way I like to work. Enter Filevine. Filevine lets users tailor the program to have features that users want instead of delivering static features that force users to adjuster their workflows to suit the software. The program is easy to use, has a pleasing interface, and the onboarding experience is awesome. I was guided step-by-step through the program so that when I was set loose with the program, I could hit the ground running.

Pros

The ability to customize the program so that it works the way you work.

Cons

The details I would change are very minor.

Vendor response

Thanks for the review Eric! Filevine is all about giving you the ability to run your practice the way that you've envisioned. Happy to hear that you're loving it!

MB
AvatarImg

Matthew B.

Law Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Filevine logo

Filevine

Filevine review

Reviewed 4 months ago
Pros

Ease of use and lots of options to assist in optimizing your case management system. I love the all in one type nature of Filevine and its continued effort to improve and increase offerings to clientele. Most functions are very intuitive and there is a clear vision to help law firms automate all sorts of tasks that take up time.

Cons

Some of the additional functions are not as developed as I would like. Some issues do not appear until you actually get to use and play around with the new function. Also, some of the automations and small fixes are slow to get implemented.

Vendor response

Hi Matthew, we really appreciate you taking the time to leave your feedback!

KP
AvatarImg

Kitty P.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Best Legal Software... Period!

Reviewed 3 years ago

File Vine has helped push our law firm to one of the Best Law Firms in our area! But, shh... don't tell anyone how small we are. File Vine is a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support. If you forget what you learned, their help section guidelines and online support...

Pros

Access our case files from anywhere, phone, tablet, and computer at home! Ability to text back and forth to our clients within their case file. One click generated Welcome letters, contracts, Medical records requests, Demand letters, and many more to reduce the repetitive tasks and time. Outlook calendar and Outlook emails dumped into our clients case files. The generated documents, sent to clients, signed and dumped in case files. Task flows and deadline chains with instant notifications to those who need to know. There are so many more features I like, I can go on and on.

Cons

File Vine listens to their customers and constantly improving and adding new features so there is not a lot that I don't like about them. They can integrate for you or you can do it yourself. Pretty easy, a little time consuming but it helps you to update and weed out your junk before transferring over to FV.

LH
AvatarImg

Lamont H.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Great onboarding

Reviewed 2 years ago

I’ve had the best onboarding experience thanks to [SENSITIVE CONTENT]. She’s always prompt, prepared and there hasn’t been a question she hasn’t been able to answer. File vine is such a great tool that it can be overwhelming in the beginning. [SENSITIVE CONTENT] cuts the learning curve so well that my law partner and I had to acknowledge her. Thanks [SENSITIVE CONTENT] and thanks [SENSITIVE CONTENT]!

Pros

We love how customizable file vine is. Additionally, you can automate just about anything!

Cons

Every thing is running smoothly as of now. We have not found any cons

TM
AvatarImg

Thomas M.

Law Practice, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Filevine logo

Filevine

Filevine Review

Reviewed 3 years ago

Overall Filevine has been great. Implementation was a beast but after you get through that process its smooth sailing and only minor tweeks are needed to maintain the product. Since it's cloud based it has been a life saver as far as remote workers. As long as the user has an internet connection they can access all of the law firms cases and Filevine manages all updates and security.

Pros

What I like most about Filevine is its high level of customization. We migrated to Filevine from Lexis Nexis Time Matters and we were able to map every field in Filevine to an existing field in Filevine. We did not lose ANY functionality of data availability when we migrated, which was our primary concern when we first purchased the product.

Cons

What I liked least about the software was the implementation of the product. This may sound like a contradiction since I said what I liked most about the software was its customization abilities, but setting up the product required one of our employees work full time on the setup for over 3 months. The Filevine implementation team was great but the setup required so many customizations that it required multiple months of product customizations, then testing, then remediation and then the process started all over again for another case type. Disclaimer : We set up a LOT of case types in Filevine.

VM
AvatarImg

Veronica M.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Amazing case management software program.

Reviewed 7 years ago

Case Management organization and shared case information. The link between clients, we now know what clients are associated with a case and we can switch from client to client in a click of a button.

Pros

I was hired as the office manager for a small law firm. As of today, we are still in the beginning process as we have only had this program for about three months. There is so much to say about Filevine, it is an amazing case management software program. I especially loved that we were able to set up a template for our firms needs and desires. Everyone here has adapted very well as it is very easy to navigate and learn. If you need help organizing your case files this is the program. Reports are great as you customize the reports you want as you need them. Most importantly, always great and customer service support.

Cons

The biggest issue we have is that when we are in the case information section you must hit the save button or you can potentially lose everything you entered, it does not do an auto save, not even when you up-load documents.

SP
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Stacey P.

Legal Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Filevine logo

Filevine

Filevine is GREAT.

Reviewed 7 years ago

The law firm I work for signed up for Filevine about 6 months ago. One thing I love about Filevine is that there are constant efforts to improve the software. Each firm can customize their case set up to their specific needs. It helps with client contact the texting feature is so easy to use and our clients love it! We can track all aspects of a case and have the information readily available. Customer service is also amazing! Whenever we want to make adjustments or submit a new doc gen it is done within 24 hours. Filevine has really changed the way we manage our cases for the better.

Pros

Easy to use. Client friendly. Information is readily available.

Cons

Multiple tasks. I feel overwhelmed sometimes looking at the tasks that need to be completed. Even though they are usually duplicates.

AvatarImg

Verified reviewer

Law Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Filevine logo

Filevine

Headache after headache

Reviewed 2 years ago

We feel we were misled in the way filevine would work for our Criminal Law. It is not something that will work at all with it so we stopped that part of the build. For our PI side of things, it would be amazing if it worked consistently and we didn't need support (who doesn't get back to you in a timely fashion, now on day 4 waiting for them to get back to me on an issue)

Pros

When things are working properly, it is seamless and work gets done.

Cons

We are constantly losing sync with our add on's. We can't get support to return emails, help us on chat and we have no way to call them.

NB
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Nohl B.

Law Practice, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Filevine

Takes Your Solo Practice to the Next Level

Reviewed 5 years ago

With Filevine's help, I've been able to increase three-fold the number of active cases I feel comfortable handling. It's a great product, with a great support team. I would highly recommend it to everyone, especially if you already have a billing program you like and don't want to change.

Pros

This software adapts to the way you practice law. You don't organize your cases the way a vendor tells you to, you do it your way. You use your own, trusted, time-tested checklists and processes. But Filevine takes what you have built over your career to the next level by allowing you to streamline intake, and standard tasks you do in every case. The best way I can put is I don't need to cut-and-pate any more. I just click a button and I'm ready to serve standard sets of discovery. I don't need guess whether we ordered a court reporter for a deposition. There's a "Yes" or "No" button that says we did or didn't. I don't even need to manually check when we last did something on a case--I just click a button and a report tells me when the last activity occurred.

Cons

The set-up time is significant, especially if you are particular about the way things need to look and feel. But that's to be expected for something you can customize from the ground up. Outlook integration could be better, but it has improved since I've come on board. All signs indicate it's going to continue to get better.

RG
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Robin G.

Law Practice, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Filevine

Filevine review

Reviewed 3 years ago

Great software. Just added Docs+.

Pros

I am a solo practitioner. With Filevine, I do not need a paralegal or any administrative assistance.

Cons

There is alot to learn and navigate in the beginning.

NR
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Norma R.

Law Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Filevine

Efficient

Reviewed 3 years ago

I am pleased with the software.

Pros

It is very organized and efficient in providing the tools necessary to manage cases.

Cons

I recently moved to a new firm and need additional training in the software.