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AgoraPulse vs Zoho Social Comparison

Overview

Category Leaders

With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers,...

Category Leaders

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$15/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

337

173

17

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

1,697

611

68

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The scheduler is extremely easy to use, and allowing you to build posts across platforms at the same time is a game-changer. I also LOVE the ability to save #hashtag groups.
AgoraPulse is easy to use and it has some great features like the ability to save hashtags (you wouldn't think this would be a good feature but it really is a time-saver).
It's been a great experience. Their support team is very responsive and I love that we can request features.

Pros

Zoho social gives great access to manage multiple social media networks and team collaboration from single dashboard. It gives great functions that keep great control on all channels.
The calendar view gives me a great look at what I have scheduled. Setting up post automation is seamless and the general UX is fantastic.
It has been the fantastic platform for managing most of the social media channels. It also provides great functions for measuring the performance in its simple dashboard.

Cons

My only complaint with the agorapulse software is the inability to change the options for scheduling across multiple platforms.
Inability to edit text and tags when writing a post for multiple channels so that the tags will be accurate for each channel. Unable to upload multiple photos for Instagram.
The only downfall that I can find is the inability to respond to DM's on Instagram. However, this is not because of Agorapulse, but rather the API of Instagram itself.

Cons

Hard to find fault in this application. On the few occasions I have had a problem, it turned out that operator error was the cause.
I have various reasons for this. The most annoying one is when you have to add shoppable items individually and the whole thing becomes a mess.
A lot of functionality was lost when Facebook changed their API and limited access to third party apps.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features79
  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brainstorming
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Employee Advocacy
  • Engagement Analytics
  • Event Scheduling
  • Feedback Management
  • Gamification
  • Geolocation
  • Heatmaps
  • Inbox Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Generation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Opportunity Management
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Rule Based Publishing
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Strategic Planning
  • Tagging
  • Trend Analysis
  • URL Customization
  • User Management
  • User Profiles
  • Video Support
  • Visual Analytics
  • WYSIWYG Editor
  • Total features49
  • @mentions
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brainstorming
  • Brand Tracking
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Categorization/Grouping
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Employee Advocacy
  • Engagement Analytics
  • Event Scheduling
  • Feedback Management
  • Gamification
  • Geolocation
  • Heatmaps
  • Inbox Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • Lead Generation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multiple User Accounts
  • Opportunity Management
  • Performance Metrics
  • Post Scheduling
  • Preview Functionality
  • Promotions Management
  • Queue Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Role-Based Permissions
  • Rule Based Publishing
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Strategic Planning
  • Tagging
  • Trend Analysis
  • URL Customization
  • User Management
  • User Profiles
  • Video Support
  • Visual Analytics
  • WYSIWYG Editor

Integrations

  • Total integrations6
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations8
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Zoho Social

Easy to use and great value

Reviewed 4 years ago

Zoho Social is user-friendly and has great features for the price. I find it much easier to manage than HootSuite, but with better analytics without having to pay extra.

Pros

Easy to use, cost effective, easy analytics.

Cons

I wish that they had the PowerPoint feature of AgoraPulse for creating presentations with analytics.

AgoraPulse vs. Zoho Social

See how AgoraPulse and Zoho Social stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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