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BombBomb vs Text Request Comparison (2026)

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BombBomb logo

BombBomb

Text Request logo

Text Request

Overview

BombBomb is the category creator and enterprise leader in video messaging.

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

36

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

47.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

131

5

4

3

2

1

79

38

5

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app

4.6

1.1K

5

4

3

2

1

854

257

64

12

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“Low resolution videos sent.”
JH

Josh H.

Owner

“One of the coolest features is the analytics that details who opened what email, when they opened it, and how many times they opened it. Plus, the monthly cost of BombBomb is well below other email marketing platforms.”
LS

Lyndsey S.

Marketing Coorinator

“How quick and easy it is to attach a video to an email”
ME

Mohammad E.

Salesperson

Pros

“What I like best about Text Request is that as an agency, we can plan ahead and send mass text messages in order to create engagement with our customers.”
AD

Anette D.

Customer Service Rep

“I use it daily for my work, and it allows me to email patients en-masse to schedule them for appointments.”
JB

Jordan B.

Patient Scheduler

“The ability to send bulk messages, schedule texts, and set up automated campaigns has significantly improved how I interact with clients.”
MR

Monisha R.

Admin

Cons

“I told them to check the records, I haven’t heard this product in 6 months.”
JH

Josh H.

Owner

“After a few months we decided it wasn’t a fit for us.”
JH

Josh H.

Owner

“Terrible customer service.”
JH

Josh H.

Owner

Cons

“The bad thing is that it does not refresh automatically when making a change and sometimes it freezes when I use copy and paste on several open pages.”
gp

gerardo p.

AGENT SALES

“I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult.”
JC

Jacob C.

Instructor

“I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification.”
MC

Mellissa C.

Instructor

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features52
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Capture
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Brand Overlay
  • CRM
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Marketing
  • Employee Database
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Live Chat
  • MMS
  • Mass Texting
  • Media Library
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Screen Support
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Performance Management
  • Personalization
  • Polls/Voting
  • Preview Functionality
  • Prioritization
  • Proactive Chat
  • ROI Tracking
  • Rapid Creation
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Role-Based Permissions
  • SMS Messaging
  • Sales Onboarding & Training
  • Scheduled Messaging
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Social Sharing
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text-to-Win
  • Third-Party Integrations
  • Transcripts/Chat History
  • Video Archiving
  • Video Capture
  • Video Conferencing
  • Video Creation
  • Video Editing
  • Video Management
  • Video Streaming
  • Video Support
  • Widgets
  • Total features70
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Alerts/Notifications
  • Audio Capture
  • Automated Responses
  • Autoresponders
  • Batch Communications
  • Brand Overlay
  • CRM
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Marketing
  • Employee Database
  • Event Triggered Actions
  • Feedback Management
  • File Sharing
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Live Chat
  • MMS
  • Mass Texting
  • Media Library
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Screen Support
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Newsletter Management
  • Performance Management
  • Personalization
  • Polls/Voting
  • Preview Functionality
  • Prioritization
  • Proactive Chat
  • ROI Tracking
  • Rapid Creation
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Monitoring
  • Review Notification
  • Role-Based Permissions
  • SMS Messaging
  • Sales Onboarding & Training
  • Scheduled Messaging
  • Screen Capture
  • Screen Recording
  • Screen Sharing
  • Search/Filter
  • Social Sharing
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text-to-Win
  • Third-Party Integrations
  • Transcripts/Chat History
  • Video Archiving
  • Video Capture
  • Video Conferencing
  • Video Creation
  • Video Editing
  • Video Management
  • Video Streaming
  • Video Support
  • Widgets

Integrations

  • Total integrations16
  • Clio
  • Contactually
  • FranConnect
  • Gmail
  • HubSpot CRM
  • LinkedIn for Business
  • Lofty
  • Meta for Business
  • Operations Hub
  • Outreach
  • Pipedrive
  • Propertybase Salesforce Edition
  • Realvolve
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shift4Shop
  • Square Point of Sale
  • Square for Retail
  • Twitter/X
  • Zapier
  • Zendesk Suite
  • dotloop
  • Total integrations8
  • Clio
  • Contactually
  • FranConnect
  • Gmail
  • HubSpot CRM
  • LinkedIn for Business
  • Lofty
  • Meta for Business
  • Operations Hub
  • Outreach
  • Pipedrive
  • Propertybase Salesforce Edition
  • Realvolve
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shift4Shop
  • Square Point of Sale
  • Square for Retail
  • Twitter/X
  • Zapier
  • Zendesk Suite
  • dotloop

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