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BombBomb Pricing, Features, Reviews and Alternatives
BombBomb FAQs
Q. Who are the typical users of BombBomb?
Q. Does BombBomb support mobile devices?
Q. What other apps does BombBomb integrate with?
BombBomb integrates with the following applications:
Salesforce Service Cloud, Salesforce Marketing Cloud, Zapier, Gmail, Propertybase Salesforce Edition, Outreach, ChMS, dotloop, Contactually, Twitter, Chime, Salesforce Sales Cloud, LinkedIn for Business, Meta for Business, Realvolve, Operations Hub, Zendesk Suite
BombBomb product overview
What is BombBomb?
Build better business relationships with BombBomb video messages, instead of faceless typed-out text. Share videos directly to anyone from your computer or smartphone (iOS or Android). RECORD your face, record your screen, or both. SHARE videos wherever you already send text and email. KNOW when someone plays your video, opens your message, and clicks your link. BombBomb is more than just software: 1-on-1 coaching, our best-selling book, the CX Podcast, and world-class support.
Key benefits of using BombBomb
Typical customers
Platforms supported
Support options
Training options
Not sure about BombBomb? Compare it with a popular alternative
BombBomb
Starting from
39
/user
Per month
Starting from
8
/user
Per month
BombBomb pricing information
Value for money
4.2
/5
120
Starting from
39
/user
Per month
Pricing options
Value for money contenders
BombBomb features
Functionality
4.3
/5
120
Total features
54
9 categories
Most valued features by users
Functionality contenders
BombBomb users reviews
Overall Rating
4.5
/5
120
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.2/10
75
35
5
1
4
Billy S.
Overall rating contenders
Haley N.
New Home Specialist
Real Estate, 11-50 employees
Review source
Transcript
Haley: My name is Haley, and I am a new home specialist for a builder. I rate BombBomb a five out of...
MacKenzie S.
Senior Sales Director
Cosmetics, 10,001+ employees
Review source
Transcript
Mackenzie S.: Hi, my name's Mackenzie and I'm a sales director. I give BombBomb a four out of five. For...
Ryan R O.
Financial Services,
Used daily for 2+ years
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all the benefits ! ;)
I love that it allows me to shine and show my marketplace who I am and increase our connection. It has allowed me to show my professionalism as a modern salesperson and put the me back in my sales process.
There are not many cons, But I would like some more features on my IOS BB app, I can let you know what those suggestions are if you want to know...
Arielle D.
Real Estate, 1-10 employees
Used weekly for 1-2 years
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Excellent! BombBomb has a simple design which allows for easy navigation through the program.
I love that in BombBomb, you can set up tons of separate groups of contacts. This gives us the ability to send mass emails to certain types of groups (i.e. clients, coworkers, in-house). BombBomb is able to track these mass emails to the user, and see if they have opened, clicked on any links in the email, who received it, ect., which allows us the opportunity to adjust contacts in order to find the people most interested. It also has Social Media automation which is a fantastic tool for people like me who always forget to post on social website to increase traffic.
The customization of emails can be tricky and not as easy as the program makes it seem. It can only be customized to a certain extent of the options they give you (i.e. adding side bars, adding certain media icons, video sizes ect.) However, it is still a fantastic program
Nathan E.
Financial Services, 1-10 employees
Used daily for less than 6 months
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Sending video to my clients and being able to track their activity and response is the sole reason I purchased this product. The tracking has not worked since October, and no one at BombBomb has a clue how to fix it, and no one there seems to care. I would become their biggest cheerleader, if someone there would just show the slightest interest in helping. Unfortunately it's only after posting these reviews that i get any kind of response...but rather than offer solutions to fix the issue, they just offer to refund my money...I think this time I'll take it and sign up for Hippo, Moovly or Mediashare (I suggest you all look into these solutions as well, before signing up with BombBomb
When it worked and I was getting support it was good.
Pray that you never need any customer service or technical support. I am going on month number three of my service not working and i have to initiate any contact to even get an update, which has been 'we're working on it' every time. HORRIBLE CUSTOMER SERVICE Update: February 3, 2020 (month 5) - After an initial response, the customer service has returned to it's abysmal start. No response, no updates, ZERO progress.
JIMMY HAYS N.
501-1,000 employees
Used daily for 1-2 years
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Response rate from my prospects and customers is much higher using Bomb Bomb
I love that I can make personalized thumbnails so my new customers and prospects know that this is a personal message I took the time to make them - not some spammed video I send to everyone! I also love the fact that inside of gmail I can see who has opened the email and if they watched the video.
There isn't anything I don't like about the software. I think it is tremendously valuable and very affordable!
Steve Hougard Y.
Used daily for 2+ years
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The benefits I receive from using Bombbomb is creating meaningful connections virtually.
Super user friendly and the app makes it really easy to find specific video I had sent if i need to resend.
A feature that would be really helpful is to text bb messages but also be able to blind copy everyone.
Common BombBomb comparisons
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