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Brandwatch vs Meltwater Comparison

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Overview

Brandwatch is a social media analytics software which provides consumer insights and market trends by analyzing conversations...

Category Leaders

Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.0

5

4

3

2

1

8

1

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

3.9

5

4

3

2

1

29

24

11

2

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

The new audience functionality is great and very helpful. The tool is very helpful to listen to your social audience and gain insight and see the impact of your work.

MP

Marissa P.

I think listening to your customer is key and Brandwatch affords you the opportunity to do so easily. The analytics are super easy to gather and tell the user vital information to customer trends.

AR

Anonymous Reviewer

Brandwatch is the best value for core brand health monitoring, while still maintaining a competitive edge at higher volumes (1 million+ monthly mentions).

Tyler G.

Pros

In a small team it's really important to be able to utilise time effectively and this is a great tool to achieve that and cost effective too.

JB

Jo B.

My team benefits from saving time while searching for media coverage and Meltwater has great reporting analytics to show each client the amazing weekly progress.

SC

Shantel C.

The customer support is usually very fast and any issues always get resolved. The platform and staff are very reliable and useful.

KW

Kathy W.

Cons

The queries generate a lot of SPAM or irrelevant mentions, topics, influencers - no matter how many filters and exclusions you add.

BH

Brittney H.

At this point we are just riding out our contract until we can cancel.

Hannah M.

Though there are cheaper subscriptions available, but the number of mentions provided in those plans is very limited.

VB

Vishal B.

Cons

Avoid this company at all costs. They have unethical and deceptive business practices.

DC

David C.

The customer service and their business practices are just unethical and deceptive.

DC

David C.

As a start-up manager of more than 20 employees, I was very disappointed by Meltwater services.

BJ

Bertrand J.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features29
  • API
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Article Author Database
  • Audience Targeting
  • Automated Publishing
  • Behavior Analytics
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Charting
  • Clippings Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Email Distribution
  • Engagement Tracking
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • List Management
  • Machine Learning
  • Marketing Automation
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Part of Speech Tagging
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Project Management
  • Real Time Analytics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Monitoring
  • Tagging
  • Text Analysis
  • Topic Classification
  • Trend Analysis
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management
  • Total features66
  • API
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Approval Process Control
  • Article Author Database
  • Audience Targeting
  • Automated Publishing
  • Behavior Analytics
  • Benchmarking
  • Brand Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Charting
  • Clippings Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Competitive Analysis
  • Competitor Monitoring
  • Configurable Alerts
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Segmentation
  • Customizable Reports
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Email Distribution
  • Engagement Tracking
  • Impact Measurement
  • Influencer Discovery
  • Influencer Relationship Management
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Tracking
  • List Management
  • Machine Learning
  • Marketing Automation
  • Monitoring
  • Multi-Account Management
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Part of Speech Tagging
  • Performance Metrics
  • Post Scheduling
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Project Management
  • Real Time Analytics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Monitoring
  • Search/Filter
  • Sentiment Analysis
  • Social Listening
  • Social Marketing
  • Social Media Monitoring
  • Tagging
  • Text Analysis
  • Topic Classification
  • Trend Analysis
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management

Integrations

  • Total integrations13
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier
  • Total integrations2
  • BigCommerce
  • Drupal
  • Facebook
  • Google AdWords
  • Google Analytics
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn
  • Magento Commerce
  • Mailchimp
  • Marketo Engage
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Twitter
  • WooCommerce
  • Wordpress
  • Zapier