Meltwater Pricing, Features, Reviews & Comparison of Alternatives


Monitor, analyse & engage online conversations in real-time.

4.0/5 (3 reviews)

Meltwater overview

What is Meltwater?

As a global pioneer in online media monitoring and media intelligence, Meltwater stands out as the most comprehensive all-in-one solution for public relations, communications, and marketing professionals.

Sift through news stories, social media postings, and many other media types so that you can monitor everything relevant to your brand, competitors, and industry. Our innovative AI-driven media monitoring technology, in conjunction with our global network of partnerships, provides our clients access to content on a local, national, and global level.

Powered by the largest content database in the industry, our reports clear the clutter to bring you actionable insights. We understand that every organisation has different KPI’s when it comes to measuring results. Using our extensive range of metrics, clients can customise the service to their needs to better understand their return on investment and results.


Pricing options
Value for money
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Business size



United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Czech and 22 other languages, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Meltwater screenshot: Dashboards provide real-time analysis, captured in a series of interactive widgets. You can view the data behind each analysis. As dashboards are custom-made, you can be as high-level or granular as you like.Meltwater Mobile AppMeltwater screenshot: Personalise your dashboard using widgets such as media exposure, share of voice, sentiment, trending topics, top publishers, top influencers, website traffic impact, geo presence and more!Meltwater screenshot: Our advanced and easy to use 'boolean search' system helps you cut through the noise and find the conversations most relevant to you.Meltwater screenshot: Create PR worthy press lists. Find relevant journalists who write on specific topics of interest to you, no matter how niche. Meltwater's innovative feature, Keyword Search, helps discover influencers based on the content of their recent articles.Meltwater screenshot: Engage with journalists using personalised outreach. Send your press release and measure its impact in real-time with Meltwater readership analytics. Use insights to track your outreach efforts and optimise future releases.Meltwater screenshot: Stay informed wherever you are with Meltwater's mobile app! The app is a modern and convenient way to keep tabs on a story in real-time. Get updated when an important event occurs via push notification.Discover Our Product

Meltwater reviews

Value for money
Ease of use
Customer support

Meltwater = Too Expensive For Small Business, Good For Larger Operations

Used daily for 1-2 years
Reviewed 2019-11-13
Review Source: GetApp

Overall, the algorithm changes on Instagram took away our use for discovering leads efficiently with the listening tool. The cost was no longer sustainable once it was not bringing in any additional revenue. It is a powerful tool, with great customer service, but I believe it is a little too pricey for smaller businesses.

I liked how robust the listening side of the software was. You could really dive into the results and pick up conversations that were happening around your brand that you otherwise would not have been able to see.

What I liked least about this software was that their social inbox was just Sprout Social. I was living within the engagement side of the software and saw little additional value. For those focusing solely on social listening, I recommend looking only at the component.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 6/10

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Meltwater pricing

Pricing options
Free trial
View Pricing Plans

Pricing is modular and offered upon request.

Meltwater features

Data Import/Export
Real Time Analytics

A/B Testing (201 other apps)
Activity Dashboard (346 other apps)
Automatic Notifications (200 other apps)
Campaign Analysis (287 other apps)
Campaign Management (344 other apps)
Campaign Segmentation (202 other apps)
Content Management (263 other apps)
Customizable Branding (268 other apps)
Customizable Templates (280 other apps)
Drag & Drop Interface (253 other apps)
Email Marketing Management (199 other apps)
Engagement Analytics (261 other apps)
Multi-Channel Marketing (242 other apps)
Reporting & Statistics (344 other apps)
Social Media Integration (310 other apps)
Third Party Integration (332 other apps)

Videos and tutorials

Additional information for Meltwater

Key features of Meltwater

  • Automated content scheduling
  • Content curation
  • Custom Facebook tabs
  • Customizable social media reports
  • Facebook marketing analytics
  • Facebook marketing campaigns
  • Facebook promotions
  • Filters by topic, social media channel, language, geography
  • Listen dashboard & influencer identification
  • Organize audiences into groups
  • Over 300 million social media conversation
  • Research historical discussions
  • Respond to tweets and comments
  • Schedule communications
  • Social CRM
  • Social conversation volume, sentiment, and trends
  • Social media analytics
  • Social media calendar
  • Social media campaign dashboard
  • Social media management
  • Track ongoing conversations
View All Features


Listen: Gain insight into more than 275,000 global online news sources, Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

Analyse: Evaluate media coverage with ease, using both qualitative and quantitative metrics. Meltwater's ever expanding widget library allows clients to seamlessly create dashboards to help visualise media coverage and report on the ROI of their efforts. Everything is interactive and exportable, to give the context behind the numbers.

Engage: Use analysis insights to inform and start two way conversations with advocates, journalists and social media influencers directly through our platform. Meltwater identifies the most relevant people to reach out to, as well as helping customers to understand the channel that makes the most sense to start that dialogue on.

Distribute: Showcase ROI and keep stakeholders informed. Distribute media coverage through customised newsletters, stream selected content to a website, intranet, or Slack channel. Distribute press releases, either directly through the platform, or via a newswire.