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eCall Logo

The Swiss Business Messaging Solution for all sectors

Table of Contents

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Is this product right for your business?

Find out with a

eCall - 2026 Pricing, Features, Reviews & Alternatives

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eCall overview

What is eCall?

The Swiss communication service for your business.

Send and receive professional SMS via the eCall Gateway. Use our platform to communicate with your customers via WhatsApp, RCS, email, Instagram, video, live chat, Facebook Messenger, Telegram and more.

Find out more about our Cloud Contact Center.

Communication without limits:

For every channel, for every use case – we have the right solution!

Looking for a reliable and efficient way to communicate with your customers, stakeholders and team? eCall’s premium messaging services offer unparalleled quality, secure delivery and a range of innovative features tailored to your business needs.

Backed by Swiss precision and reliability, we provide businesses with the most important communication channels – ensuring your messages are delivered seamlessly, every time. Discover why hounderts of companies trust eCall.

Key benefits of using eCall

- 100% Swiss-made software: redundant data centres in Switzerland.

- GDPR and DSG compliant

- Reliable and secure: system availability of 99.9 %

- High usability: easy implementation using a browser and many interfaces

- Reliable and direct contacts: individual support

- A provider of business messaging with > 25 years of experience in the Swiss market

- Certified for information security: according to ISO/IEC 27001:2022

- Premium service: cooperation exclusively with premium providers

Starting price

Free

Alternatives

with better value for money

eCall’s user interface

Ease of use rating:

eCall reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

eCall's features

2-Way messaging
Activity dashboard
API
Automated responses
Automated routing
Automated scheduling
Autoresponders
Campaign management
Campaign planning
Campaign scheduling
Chat/Messaging
Contact management
Customizable branding
Customizable fields
Customizable templates
Delivery tracking
Document storage
Document templates
Electronic faxes
Email management
Email to fax
Encryption
Engagement tracking
Fax Management
Fax to email
FoIP
HIPAA compliant
Interaction tracking
Invoice management
Live chat
Mass texting
Message personalization
Mobile alerts
Mobile keywords
Multi-Language
Multiple format support
Reminders
Reporting & statistics
Reporting/Analytics
Scheduled messaging
Secure data storage
Self service portal
Shortcodes
SMS marketing
SMS messaging
SSL security
Status tracking
Template management

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eCall pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about eCall price and value

Value for money rating:

eCall integrations (1)

Top integrations

eCall support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat

Training options

Documentation
In Person
Live Online

eCall FAQs

Q. What type of pricing plans does eCall offer?

eCall has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of eCall?

eCall has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does eCall support?

eCall supports the following languages:
English, French, German


Q. Does eCall offer an API?

Yes, eCall has an API available for use.


Q. What level of support does eCall offer?

eCall offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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