getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Google Maps Logo

Desktop and mobile GPS mapping service

Table of Contents

Google Maps - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Google Maps overview

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

Based on 1821 verified user reviews

What is Google Maps?

Google Maps is a GIS solution offering key features such as route optimization, location tracking, geographic maps, map sharing, map creation, and color codes/icons, among others.

Who uses Google Maps?

Reviews for Google Maps come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Computer Software (6%), and Education Management (4%). The most frequent use case for Google Maps cited by reviewers is GIS (99% of reviewers).

What do users say about Google Maps pricing?

Most users consider Google Maps to offer exceptional value for money because it is free across devices. Most reviewers indicate they appreciate the lack of ads and hidden fees, and most users say frequent updates add further value.

What are the most popular integrations for Google Maps?

The Google Maps integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.8 out of 5 for its integration with Google Maps) and WhatsApp (a live chat product, 4.9).

Starting price

Alternatives

with better value for money


Pros & Cons

Route Options

Traffic Updates

Location Accuracy

Road and Street View

Maps

Data Usage

Google Maps’s user interface

Ease of use rating:

Google Maps pros, cons and reviews insights

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(13)
3-4(394)
5(1,414)

What do users say about Google Maps?

Google Maps is a GIS solution offering key features such as route optimization, location tracking, geographic maps, map sharing, map creation, and color codes/icons, among others.

Select to learn more


Who uses Google Maps?

Based on 1,821 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Education Management
Marketing and Advertising
Others

Use cases

GIS
SEO

Google Maps's key features

GetApp's analysis of 304 verified user reviews collected between September 2021 and January 2025 identifies Google Maps' most critical features and summarizes user sentiment about those features.

Route optimization

Reviewers appreciate Google Maps' route optimization capabilities, highlighting its ability to find the most efficient routes by considering real-time traffic, construction, and accidents. They say it helps minimize delays, save time, and reduce travel costs. Users report that it offers multiple route options, including toll-free and fuel-efficient paths. They find it particularly useful for both driving and walking. However, some users mention occasional inaccuracies and difficulties with large facilities or last-minute rerouting. Of the 159 Google Maps users who gave detailed accounts of their use of Route Optimization, 94% rated this feature as important or highly important.

See related user reviews

“It effortlessly finds the most efficient routes, considering traffic and real-time conditions. This feature has streamlined my travel plans, minimizing delays and ensuring a smoother journey”
GC

Giorgi C.

Distribution coordinator

“I like "Route Optimization" in Google Maps because it finds the most efficient routes, saving time and reducing travel costs. It considers real-time traffic and multiple stops, enhancing travel by minimizing delays and improving accuracy. ”
NT

Naouel T.

Review google maps


Location tracking

Users report that Google Maps' location tracking is highly accurate and essential for real-time navigation and safety. They appreciate the ability to share their location with friends and family, which adds a layer of convenience and security. Reviewers indicate it helps track company vehicles, deliveries, and personal devices. They find it integrates well with other Google products and apps like WhatsApp and Uber. Some users note occasional inaccuracies, especially in complex areas like roundabouts. Of the 204 Google Maps users who gave detailed accounts of their use of Location Tracking, 94% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Location tracking is a feature that makes google maps superior to other mapping software. It can allow you to get estimated time arrivals in real time, an outstanding benefit.”
Verified reviewer profile picture

Ali K.

Pharmacy Technician

“It is necessary to know where our company vehicles are at all times. This is a great function for a few reasons. First, it helps police in the event of theft or a medical emergency. Secondly, if an employee is lost we can help to redirect. The location tracking function also helps me to manage and keep track of time spent at each location. ”
AH

Angela H.

Owner


Geographic maps

Reviewers indicate that Google Maps' geographic maps are comprehensive and detailed, providing satellite imagery, street maps, and 360° panoramic views. They find it useful for navigating new locations, planning routes, and exploring areas of interest. Users appreciate the real-time traffic updates and the ability to see landmarks and surroundings. They say the maps are accurate and up-to-date, though some mention occasional inaccuracies in less-developed or rural areas. Of the 190 Google Maps users who gave detailed accounts of their use of Geographic Maps, 91% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“I enjoy that the maps have a satellite feature so you can see what locations look like in real time. It helps me identify what a place may look like in current time compared to outdated photos. ”
Verified reviewer profile picture

Taylor S.

Advertising Specialist

“ It provides satellite imagery, street maps, 360° panoramic views of streets (Street View), route planning, and real-time traffic conditions. Like i can view the surroundings to locate my self and to look for a nearby landmark. It helps me a lot”
AJ

Aditya J.

Pharmacist


Map sharing

Users find Google Maps' map sharing feature valuable for ensuring safety and coordination. They report that it allows sharing real-time locations and routes with friends, family, and colleagues, which is helpful for tracking and planning. Reviewers appreciate the ease of sharing maps via various platforms like WhatsApp. They say it enhances collaboration and efficiency, especially in professional settings. Some users mention difficulties with the app directing to the web version for sharing. Of the 132 Google Maps users who gave detailed accounts of their use of Map Sharing, 86% rated this feature as important or highly important.

See related user reviews

“Thinking about the safety of its users, Google Maps has a real-time location sharing feature. With the function, your friends and family can follow your journey for a predetermined time, ensuring your safety until you reach your destination.”
EJ

Edinete J.

legal assistent

“By sharing your Map/route with other people, it gives all parties confirmation you are on your way, a sense of how long it will take you to get to the end of your route as you can share your ETA (Estimated Time of Arrival.)”
AC

Audrey C.

Radio Broadcaster


Map creation

Reviewers appreciate Google Maps' map creation capabilities, noting that it allows for the addition of custom details and personalized routes. They find it useful for planning trips, mapping out work locations, and creating specific routes for various purposes. Users report that it enhances time management and decision-making. They say the tool is user-friendly and integrates well with other Google services. Some users mention the need for quicker updates on traffic and construction. Of the 92 Google Maps users who gave detailed accounts of their use of Map Creation, 84% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“I have used the map creation feature a lot where I have mapped out my home location and work location and save with the "my places" label and this has helped me plan my trips to know from where would be the shortest routes whether from my home or office.”
Verified reviewer profile picture

Miguel M.

IT Director

“I have made many maps featuring many spots that I like, from house cleaning route and all the houses, to some great photography spots I like to photograph. Its great for making those maps. ”
WV

Will V.

Operations Specialist


Color codes/icons

Users report that Google Maps' color codes and icons enhance map readability and navigation. They appreciate the clear visual representation of different map capabilities, such as traffic conditions, landmarks, and businesses. Reviewers find the color codes for traffic (green, orange, red) particularly helpful for planning routes. They say the icons make it easy to identify specific locations like restaurants, gas stations, and hospitals. Some users suggest more variety and customization options for icons. Of the 85 Google Maps users who gave detailed accounts of their use of Color Codes/Icons, 82% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“A defined color and icon will be used to identify locations like cafes, churches, museums, and hospitals so that users may quickly locate them on a map. For instance, you may open the map and look for the closest orange indicator (the color for Food & Drink places) if you're in an unfamiliar neighborhood and want to find a coffee shop.”
MK

Mohamed K.

Web Developer

“Color codes for traffic, tracing down places and various options for the icons of the Navigator are totally interesting functionalities that are cheery on the cake. ”
Verified reviewer profile picture

Brinda P.

Senior Software Engineer


All Google Maps features

Features rating:

Geolocation
Data visualization
Labeling
3D imaging
Spatial analysis
Geocoding
API

Google Maps awards

Google Maps alternatives

Google Maps logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BatchGeo logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
QGIS logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Google Earth Pro logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Google Maps pricing

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Google Maps price and value

Value for money rating:

Of 52 reviews that provide robust commentary on Google Maps's price and value, 88% mention it in a positive light.

Most users consider Google Maps to offer excellent value for money, primarily because it is free to use and provides a wide range of features without any cost. Reviewers appreciate that it supports various devices and operating systems, making it accessible to a broad audience. They find that the free service includes many functionalities that other paid services offer, such as optimized route recommendations, which help save time and money. Users think that the constant updates and ease of integration with other applications add to its value. Some reviewers feel that the affordability and user-friendliness make it a must-have tool for both personal and business use. However, some users report that the API usage can be expensive, and they would like to see reduced prices for this feature. Despite this, the overall sentiment is that Google Maps provides significant benefits at no cost, making it a valuable tool for many.

, and

To see what individual users think of Google Maps's cost and value, check out the review excerpts below.

“I get everything with Google maps for free that the other paid premium services offer.”
SV

Samantha V.

Independent contractor

“I love that you get access to so many bells and whistles for no cost at all.”
Verified reviewer profile picture

Angela S.

Owner/Blogger

“Using the API of Google map is too expensive and I would like to see the prices being reduced a bit”
AN

Angella N.

Public Relations Officer

Google Maps integrations (602)

Integrations rated by users

We looked at 1,821 user reviews to identify which products are mentioned as Google Maps integrations and how users feel about them.

Integration rating: 4.9 (7)

We will often search for locations in Google Chrome which provides links directly to Google Maps, making the process seamless.

I can very easily switch from Chrome to Maps. Both being Google, this is a seamless transition.

When searching for an address in Google Chrome, it automatically redirects you to Google Maps

Without the ability to move smoothly from one to the other would be detrimental.

JR

Jessica R.

Head AP, Fleet Manager

1/4

Integration rating: 5.0 (8)

When entering events, appointments, etc. into your Google Calendar, you can add the location link for Google Maps so you don't have to do last minute searching to find your location.

Integrating Google Maps with Google Calendar makes it easy to notify where the location of a meeting it to participants and provide them a preloaded navigation to that meeting.

Because it allows you to set an appointment and jump straight to your destination.

JR

Jessica R.

Head AP, Fleet Manager

1/3
WhatsApp logo
WhatsApp

Integration rating: 4.9 (7)

I can use this integration to inform somebody about my location and the real time helps my family to know how far I am from home.

GA

Germán A.

Business Developer & Content Marketing

Integration rating: 5.0 (2)

WordPress logo
WordPress

Integration rating: 5.0 (2)

Squarespace logo
Squarespace

Integration rating: 5.0 (1)

Canva logo
Canva

Integration rating: 5.0 (1)

Google Maps support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum

Training options

Videos

Google Maps FAQs

Q. Who are the typical users of Google Maps?

Google Maps has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Google Maps used for?

Google Maps is a desktop and mobile GPS mapping service that offers street maps, satellite imagery, 360° panoramic views, route planning, and real-time traffic conditions. Google Maps includes various other modules including Business View, Street View, Aerial View, Latitude, Ride Finder, and more.


Q. What are the benefits of using Google Maps?

  • Measure distances between two points and get various options for directions, whether by car, foot, transportation, bicycle or taxi.

  • Users can see detailed traffic, transit, biking, and terrain info, including bus arrival times.

  • Users can search for a place or type of business, and view a list of recent searches for quick recall.

  • Google Maps users can click anywhere on a map and get details and information about a place or business.

  • Upon locating a business, store or retail outlet with Google Maps, users have visibility on opening-times, contact information and customer reviews where applicable.

  • Users can view places on the map virtually with Google Street View, or in 3D with Earth view.


  • Q. What languages does Google Maps support?

    Google Maps supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does Google Maps support mobile devices?

    Google Maps supports the following devices:
    Android, iPad, iPhone


    Q. Does Google Maps offer an API?

    No, Google Maps does not have an API available.


    Q. What level of support does Google Maps offer?

    Google Maps offers the following support options:
    Knowledge Base, FAQs/Forum

    Related categories