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Hoory

Cloud-based conversational AI platform

Table of Contents

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Find out with a

Hoory - 2025 Pricing, Features, Reviews & Alternatives

What is Hoory?

Hoory is a conversational AI Platform designed to automate customer support processes and streamline communication. As an AI assistant, Hoory understands user intent and provides sharp, context-savvy responses to efficiently handle high-volume queries. The platform offers a robust set of features to elevate the customer support experience.

The omni-channel inbox centralizes user interactions across multiple channels, allowing businesses to gain wider customer reach. Automation capabilities enable the creation of custom workflow rules and personalized action sequences, saving time in resolving repetitive customer inquiries. Hoory's collaboration tools empower agents to work together seamlessly, utilizing canned responses, private notes, and mentions to tackle support challenges as a team.

The platform's AI superpowers include a knowledge-based assistant that ensures quick resolutions, as well as a rule-based assistant that guides users through personalized interactions. Hoory also integrates with OpenAI's GPT, allowing the language model to handle customer queries. Comprehensive reporting features provide deep insights into customer behavior and support operations, enabling businesses to make data-driven decisions. With multilingual support, streamlined ticketing, and impressive performance metrics, Hoory is a transformative solution for businesses looking to elevate their customer support capabilities.

Benefits of using Hoory

Omnichannel Inbox: Manage and track all customer interactions from a single dashboard.

Multilingual Support: Provide multilingual text and audio support in over 100 languages.

Training in Real Time: Easily train AI assistant to provide accurate and efficient support to customers.

Automation: Define rules and execute automated tasks to improve workflow.

Team Collaboration: Invite team members to utilize the AI assistant together and support customers collaboratively.

Analytics: Get insightful reports to achieve a deeper understanding of customer behavior.

Starting from

/user

Per month

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Hoory's key features

Most critical features, based on insights from Hoory users:

Live Chat

5.0

(2)

Customizable Branding

5.0

(2)

Chatbot

5.0

(2)

Intent Recognition

4.0

(1)

Workflow Management

4.5

(2)

AI/Machine Learning

4.5

(2)

All Hoory features

Features rating:

5.0

(3)

Natural Language Processing

4.5

(2)

Activity Dashboard

(0)

For Sales/Marketing

(0)

Knowledge Base Management

(0)

Knowledge Management

(0)

Language Detection

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Multi-Channel Management

(0)

Multi-Language

(0)

Performance Metrics

(0)

Personalization

5.0

(1)

Process/Workflow Automation

(0)

Real-Time Analytics

(0)

Real-Time Monitoring

5.0

(1)

Reporting/Analytics

5.0

(1)

Rules-Based Workflow

(0)

Speech Recognition

(0)

Transcripts/Chat History

5.0

(2)

Virtual Assistant

(0)

API

(0)

Automated Responses

(0)

Business Process Automation

5.0

(1)

Canned Responses

(0)

Chat Transcript

(0)

Chat/Messaging

5.0

(1)

Code-free Development

5.0

(1)

Collaboration Tools

(0)

Communication Management

(0)

Configurable Workflow

(0)

Contextual Guidance

(0)

CRM

5.0

(1)

Customer Engagement

(0)

Customer Experience Management

(0)

Customer Segmentation

(0)

Customer Support

5.0

(1)

Customer Surveys

(0)

Document Storage

(0)

Drag & Drop

(0)

Hoory alternatives

Hoory

5.0

(3)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

5.0

Value for Money

5.0

Customer Support

5.0

Fathom

5.0

(711)

visit website

Starting from

Free trial

Free version

Ease of Use

5.0

Features

4.9

Value for Money

4.9

Customer Support

5.0

Boost.AI

4.8

(22)

visit website

Starting from

50000

Per year

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.7

Tidio

4.7

(464)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

Hoory pricing

Value for money rating:

5.0

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Personal

/user

Per month

Features included:

3 Shared Inboxes
1 AI Assistant
Contact Management
Agent Roles, Private Notes, Email Notifications, and more

Startup

/user

Per month

Features included:

Everything in Personal Plan
5 Shared Inboxes
2 AI Assistants
Help Center
Multilingual Support

Team

/user

Per month

Features included:

Everything in Startup Plan
8 Shared Inboxes
5 AI Assistants

Business

/user

Per month

Features included:

Everything in Team Plan
12 Shared Inboxes
8 AI Assistants

Hoory integrations (5)

Top integrations

Ucraft

Messenger

WhatsApp Business API

SMS Marketing Services

Hoory support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

Email/Help Desk

Knowledge Base

Training options

Documentation

Live Online

Videos

Hoory reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.67/10

Rating distribution

Hoory FAQs

Q. What type of pricing plans does Hoory offer?

Hoory has the following pricing plans:
Starting from: $6.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Hoory?

Hoory has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

Q. What languages does Hoory support?

Hoory supports the following languages:
English, Dutch, French, German, Russian, Spanish, Turkish, Arabic

Q. Does Hoory offer an API?

Yes, Hoory has an API available for use.

Q. What other apps does Hoory integrate with?

Hoory integrates with the following applications:
Messenger, Telegram, SMS Marketing Services, WhatsApp Business API

Q. What level of support does Hoory offer?

Hoory offers the following support options:
Chat, Email/Help Desk, Knowledge Base

Related categories

Conversational AI Platform

Chatbot

Live Chat

Virtual Assistant

Conversational Marketing Platform