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Akamai Identity Cloud Logo

Customer identity management & registration software

Table of Contents

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Akamai Identity Cloud - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Akamai Identity Cloud overview

What is Akamai Identity Cloud?

Janrain offers a range of features to improve the user experience on your site as well as to gather customer data, build richer user profiles and improve the user experience. Janrain provides a way to implement social login and single sign-on on all your sites, as well as registration and data collection forms. In addition to this, the app gathers customer data to build rich user profiles. It helps to improve the user experience with social engagement tools such as comments, live chat and newsfeeds. All of this data and engagement is presented and analyzed through powerful reporting and analytics.

With Janrain's social login tools your users can log in to your site using the login details from their existing social profiles. Rich demographic and psychographic customer information can be gathered at the point of login with permission from the user. For new and returning users, Janrain lets you create customized registration and data collection forms for promotions, campaigns, registrations and subscriptions. These tools include real-time field validation, action triggered form fields, as well as automatic email confirmation and password reset workflows.

Janrain offers single sing-on and sign-off for all of the sites in your ecosystem. The app automatically recognizes your customers when they navigate among your sites and partner sites. The app enables live chat, commenting and social sharing on your site. Real-time social activity feeds show all the comments and social sharing activities your users have conducted while on your site. Janrain's analytics tools, such as the customer segmentation, social login and registration conversion analytics, shared content and referral traffic tracking, offer further insight into the user experience on your site.

Key benefits of using Akamai Identity Cloud

  • Social Login: Users can sign in using existing login identities from Facebook, Google, Twitter, LinkedIn and more than 30 other providers.

  • Social login and registration is optimized for all devices, including SDKs for mobile app logins.

  • Collect a rich set of demographic and psychographic customer profile information, with permission at the point of login, such as verified email address, full name, location, birth date, gender, interests, hobbies, political and religious views, friends lists and more.

  • One Click Return Experience: Recognizes returning customers with one-click login, avoiding support requests with forgotten passwords.

  • Gather user-generated content and increase engagement through social sharing, commenting, social activity feeds, live chat and curated social content.
  • Starting price

    10 /
    per month

    Alternatives

    with better value for money

    Akamai Identity Cloud’s user interface

    Ease of use rating:

    Akamai Identity Cloud reviews

    Overall rating

    5.0

    /5

    2

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    0

    0

    0

    0

    Akamai Identity Cloud's key features

    Most critical features, based on insights from Akamai Identity Cloud users:

    Multi-Factor authentication
    Commenting/Notes
    Single sign on
    Password management

    All Akamai Identity Cloud features

    Features rating:

    Access management
    API
    Authentication
    CRM
    Customer segmentation
    Policy management

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    Akamai Identity Cloud pricing

    Value for money rating:

    Starting from

    10

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Akamai Identity Cloud price and value

    Value for money rating:

    Akamai Identity Cloud support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support

    Training options

    In Person
    Documentation
    Webinars
    Videos

    Akamai Identity Cloud FAQs

    Q. Who are the typical users of Akamai Identity Cloud?

    Akamai Identity Cloud has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Akamai Identity Cloud support?

    Akamai Identity Cloud supports the following languages:
    English, French, German


    Q. Does Akamai Identity Cloud offer an API?

    No, Akamai Identity Cloud does not have an API available.


    Q. What level of support does Akamai Identity Cloud offer?

    Akamai Identity Cloud offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support

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