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Klaviyo
Power smarter digital relationships
(25)
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Klaviyo Pricing, Features, Reviews and Alternatives
Klaviyo FAQs
Klaviyo has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of Klaviyo?
Klaviyo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Klaviyo support?
Klaviyo supports the following languages:
English
Q. Does Klaviyo offer an API?
Yes, Klaviyo has an API available for use.
Q. What other apps does Klaviyo integrate with?
Klaviyo integrates with the following applications:
Salesforce Service Cloud, Wix, Wufoo, Jebbit, OpenCart, PadiAct, Shopify Plus, Adobe Commerce, WooCommerce, Smile.io, Akamai Identity Cloud, Zoho CRM, UserVoice, Neon CRM, AfterShip, Sumo, PrestaShop, Recharge, GoTab POS, Classy, Recurly, Segment, Unbounce, Nosto, Movable Ink, Shift4Shop, DonorPerfect, Triple Whale, Square Online, Help Scout, Stripe, Postscript, ZENOTI, ShipStation, Getsitecontrol, Typeform, Olo, Eventbrite, Meta for Business, Olark, Justuno, Gorgias, Yotpo, Wisepops, Okendo, Privy, Chargebee, Malomo, PAR Punchh, commercetools, OptinMonster, Narvar, OrderGroove, Criteo, KickoffLabs, Volusion, Lightspeed Retail, BigCommerce, Shopify, Zendesk Suite
Q. What level of support does Klaviyo offer?
Klaviyo offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum
Klaviyo product overview
What is Klaviyo?
Klaviyo powers smarter digital relationships through its intelligent marketing automation and customer data platform that helps over 100,000 brands accelerate revenue using the channels they own like email, SMS, in-app notifications, product reviews, and web.
Key benefits of using Klaviyo
Typical customers
Platforms supported
Support options
Training options
Not sure about Klaviyo? Compare it with a popular alternative
Starting from
45
Per month
Usage Based
Starting from
100
Per month
Usage Based
Klaviyo pricing information
Value for money
4.3
/5
441
Starting from
45
Per month
Usage Based
Pricing options
Value for money contenders
Klaviyo features
Functionality
4.6
/5
441
Total features
84
7 categories
Most valued features by users
Functionality contenders
Klaviyo users reviews
Overall Rating
4.6
/5
441
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.58/10
312
106
18
1
4
Kyle P.
Rebecca B.
Toluwanimi O.
Overall rating contenders
Steve R.
Marketing Manager
Apparel & Fashion, 1-10 employees
Review source
Transcript
Steve: My name's Steve, I'm the marketing manager at Base London footwear company. And I'm giving Klaviyo...
Daniel S.
Co Founder, Head of Marketing
Apparel & Fashion, 11-50 employees
Review source
Transcript
Daniel: Hi, my name is Daniel. I'm a product marketing manager in the IT and information technology industry,...
Dennis M.
Computer Software, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Fantastic from beginning to end. I would suggest Klaviyo to anyone.
There are hundreds of email marketing managers, and they all pale in comparison to Klaviyo. Instead of trying to be a jack of all trades, Klaviyo focused on making the best e-commerce marketing platform, PERIOD. The integration with Shopify is an utter game changer, and makes it possible to actually feel in control of your marketing.
When it comes to Klaviyo, there is a bit of a learning curve. They do make sure there are plenty of resources, so if you want to learn you will.
Eszter D.
Automotive, 11-50 employees
Used daily for 6-12 months
Review source
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I have tried many email marketing providers (MailChimp, Sendlane etc) and found that Klaviyo offers the highest customer service, hands-on implementation, very detailed training and on-boarding. They also offer many pre-build email templates and flows that are customizable
Klaviyo's customer service and implementation team is outstanding! Nate walked us through the platform and shows us the dashboard, which was very helpful. After we signed up, we had 6 (1-hour) onboarding calls with an implementation specialist to make sure we set up everything correctly. They offer MANY pre-built email campaign templates and flows, so creating a full email strategy is very easy! Reporting and the dashboard is very user friendly. Connecting with Shopify only takes a minute.
We hope that the SMS marketing feature will integrate with Gorgias soon - Klaviyo confirmed that it is coming!
Jeremy R.
Cosmetics, 1-10 employees
Used daily for 1-2 years
Review source
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In August 2015... I was convinced I needed a better email marketing solution with automation. Klaviyo is/was much more expensive than other basic email services (MailChimp, getResponse, AWeber) but the marketing automation was arguably a great investment with good ROI. I integrated K with my site (Americommerce) and discovered that the only way to make K to work was via middleware, "CartSync" which...
Incredibly powerful rules and automation flows. SUPER TIGHT integration with Shopify.
Deliverability is a concern. Support is slow to respond.
Verified reviewer
Market Research, 51-200 employees
Used weekly for 1-2 years
Review source
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Good so far, it's just that we might end the long term relationship by the end of this year, since our monthly subscription keeps on increasing.
We like that we are able to send mass emails while still complying to CAN-SPAM guidelines. We also like that we can create workflow to target specific audience based on their behaviour.
We would prefer Klaviyo to be cheaper - it's getting more and more expensive and we might need to look for an alternative soon.
Kyle N.
Apparel & Fashion, self-employed
Used weekly for 2+ years
Review source
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Overall it does get the job done. It is a lot of work and their support is very limited. It seems that they're not focusing on ecommerce anymore and things have changed recently complicating integration. The SMS is limited. I would like there to be more customer support with setting up campaigns and flows.
It is widely used and integrates well with Shopify directly, as well as lead capture on Facebook.
The set up and management are hard. There isn't a mobile app!
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