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LeadSquared vs Bigin by Zoho CRM Comparison (2026)
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Salesforce Sales Cloud
4.4
HubSpot CRM
4.5
Zoho CRM
4.3
Good recommendations?
LeadSquared
4.3
(167)5
81
4
63
3
15
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
LeadSquared is an AI-powered platform that unites sales, marketing, field, and service teams to automate workflows and drive outcomes at scale. Currently, LeadSquared is helping 1,600+ enterprises enhance their sales efficiency on a global scale.
Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
167
5
4
3
2
1
81
63
15
2
6
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this app4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“What I liked least about LeadSquared is that some advanced customizations and reporting features can feel limited or less flexible, and occasional performance lags can affect the user experience.”
sy
shikha y.
Business Development Associate
“Key benefits include lead management, customizable workflows, marketing automation, robust CRM features, and detailed analytics.”
Ramnaresh Y.
Academic Counselor
“What I liked most about LeadSquared is its easy-to-use interface combined with powerful automation, which makes managing and converting leads much more efficient”
sy
shikha y.
Business Development Associate
Pros
“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ
Glecenda J.
Senior Executive
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
Cons
“Leadsquared has some drawbacks including a clunky UI buggy search.”
Ramnaresh Y.
Academic Counselor
“Telephony integrations are buggy and face a lot of issues.”
Rishit U.
Associate Product Manager
“Limited costumer support is the main weakness”
MN
Mayank N.
Executive
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
- Vendor responds to reviews
- Last review8 months ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features180
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Application Management
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Candidate Management
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Community Management
- Compliance Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Triggered Actions
- Fee Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For ABA Industry
- For Financial Institutions
- For Healthcare
- For Higher Education
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- GPS
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- Home Health Care Management
- IVR
- Interaction Tracking
- Interactive Learning
- Internal Chat Integration
- Interview Scheduling
- Inventory Management
- K-12
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Learning Management
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Medical History Records
- Messaging
- Mobile Access
- Mobile App
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-Location
- Multivariate Testing
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Booking
- Online Forms
- Online Payments
- Online Scheduling
- Online Time Clock
- Opportunity Management
- Orientation Workflow Management
- Patient Communications
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Payment Collection in the Field
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Polls/Voting
- Predictive Dialer
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Scoring
- Search Marketing
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features160
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Application Management
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Automatic Call Distribution
- Autoresponders
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Disposition
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Candidate Management
- Channel Management
- Charting
- Chat/Messaging
- Chatbot
- Checklists
- Claims Management
- Click Tracking
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Community Management
- Compliance Management
- Computer Telephony Integration
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Triggered Actions
- Fee Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For ABA Industry
- For Financial Institutions
- For Healthcare
- For Higher Education
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- GPS
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- Home Health Care Management
- IVR
- Interaction Tracking
- Interactive Learning
- Internal Chat Integration
- Interview Scheduling
- Inventory Management
- K-12
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Learning Management
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Medical History Records
- Messaging
- Mobile Access
- Mobile App
- Mobile Optimization
- Monitoring
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multi-Location
- Multivariate Testing
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Booking
- Online Forms
- Online Payments
- Online Scheduling
- Online Time Clock
- Opportunity Management
- Orientation Workflow Management
- Patient Communications
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Payment Collection in the Field
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Polls/Voting
- Predictive Dialer
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Records Management
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Scoring
- Search Marketing
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations20
- Acefone
- Acuity Scheduling
- Adobe Commerce
- Amazon Connect
- Ameyo
- Avaya Cloud Office
- BigCommerce
- Calendly
- CallRail
- CloudTalk
- Constant Contact
- Eventbrite
- Exotel
- Freshdesk
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Workspace
- HoduCC
- HoduPBX
- Instapage
- Intalk.io
- Intermedia Unite
- Jive
- Knowlarity
- LinkedIn for Business
- LiveChat
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- Olark
- QuickBooks Online
- Ringover
- SMS-Magic
- Salesforce Sales Cloud
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- TelTel
- Telecmi
- TikTok
- Twilio
- Twitter/X
- Unbounce
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- WordPress
- Yeastar Cloud PBX
- Zapier
- Zendesk Suite
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- Total integrations68
- Acefone
- Acuity Scheduling
- Adobe Commerce
- Amazon Connect
- Ameyo
- Avaya Cloud Office
- BigCommerce
- Calendly
- CallRail
- CloudTalk
- Constant Contact
- Eventbrite
- Exotel
- Freshdesk
- GoTo Webinar
- Google Ads
- Google Analytics 360
- Google Workspace
- HoduCC
- HoduPBX
- Instapage
- Intalk.io
- Intermedia Unite
- Jive
- Knowlarity
- LinkedIn for Business
- LiveChat
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- Olark
- QuickBooks Online
- Ringover
- SMS-Magic
- Salesforce Sales Cloud
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- TelTel
- Telecmi
- TikTok
- Twilio
- Twitter/X
- Unbounce
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- WordPress
- Yeastar Cloud PBX
- Zapier
- Zendesk Suite
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
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