LocalClarity Pricing, Features, Reviews & Comparison of Alternatives

LocalClarity

Local SEO for multi-location brands

5.0/5 (5 reviews)

LocalClarity overview

What is LocalClarity?

LocalClarity is an online review and reputation management solution designed to assist multi-location businesses, franchises, and agencies in monitoring and responding to reviews and improving their online reputation. The platform also helps users gain insight into local search result data aggregated in ways not available from Google and other social platforms.

LocalClarity's Review Inbox technology enables clients to respond to customer feedback with built-in templates of saved replies, workflows for on brand response approval, and enterprise-grade rights management to distribute work between locations. Data is aggregated daily in the multi-location dashboard, from which users can monitor, manage, and respond to their online reviews. Reviews can be grouped and filtered in the dashboard, allowing users to view insights by territory, region, or manager, track daily, weekly, or monthly trends, and assess optimization efforts against actual results. Up to 18 months of local search insights and 10 years of customer reviews can also be stored and used for analysis.
www.localclarity.com

Pricing

Starting from
$24/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa

Supported languages

English
LocalClarity screenshot: Users can manage reviews through the Review Inbox and dashboardIntroducing LocalClarity, Managing Customer Reviews at Enterprise ScaleLocalClarity screenshot: Reports can be generated for different regions and locationsLocalClarity screenshot: Enterprise rights management give administrators control over which users and locations can access dataLocalClarity screenshot: Agency volume billing is provided

LocalClarity reviews

Excellent
5

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  5.0
  5.0
Jan Hulswit

Great support and direction!

Used daily for less than 6 months
Reviewed 2018-01-15
Review Source: Capterra

Pros
The easy to follow dashboard and the set up is also very simple. Responding to posts are as easy as handling simple email!

Cons
Perhaps that the incoming posts are not live- but that is ok! I think that it would be live chat portal to be live-

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Excellent Reputation Management Tool

Used weekly for 6-12 months
Reviewed 2018-11-20
Review Source: Capterra

Pros
Love this reputation management tool. The reporting is clear and easy to understand. The reviews inbox makes it very easy to respond to reviews in a single location. The most outstanding feature of LocalClarity is the support. Their response time to any questions or requests is extremely quick! The price is great as well!

Cons
There are no issues that I see with the software.

Response from LocalClarity


Thank you for the review of the LocalClarity platform, especially the comments about the support. We strive to provide timely, proactive, and personalized assistance to each client.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nick Samson

Local Clarity is an amazing partner to have.

Used daily for 1-2 years
Reviewed 2019-10-09
Review Source: Capterra

We were looking for a solid full-featured partner who was offering a white label product and Local Clarity was offering a solution we knew would help our clients deliver on the experience their customers & guests expected from their brand. Our clients manage all their reviews from all review boards for all their locations using a single "Inbox" and reduce internal resource costs. Managing their online reputation without adding substantial costs is a huge benefit.

Pros
We are a white label partner located in Canada and I have to say, Local Clarity and their team is amazing to deal with. They are open to adding features, listen to any concerns you have, provide the support you need and best of all help us grow.

Cons
Nothing. I spent months looking for a partner who has the tools we needed to help our clients manage their reviews and reputation. No other provider could offer what Local Clarity offered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

LocalClarity has been a great addition to our community management and PR workflow.

Used weekly for less than 6 months
Reviewed 2018-05-09
Review Source: Capterra

efficiency in checking all client's location, media uploads, ratings and also a more detailed reporting system

Pros
Taking traditional data from the big G and also more platforms being added while adding customization. I find managing client reviews, making location data (granular and robust reporting system) easy to read and dissect to be the ideal help. New features are also being added as the platform explores more ways to make Location data for business more efficient and useful.

Cons
The messaging system on the platform may not be as interactive as some other platforms in regards to social media, however, their forte is the Location data side of things.

Response from LocalClarity


Thank you for the product review. We are excited to see that you are leveraging the system for review response community management and Google My Business local data analysis. Thanks to client feedback and recommendations like yours we are added new features continuously.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Marianne Mewett

Location data management at scale

Used weekly for less than 6 months
Reviewed 2018-05-28
Review Source: Capterra

Automated reporting on location review & listing performance with great visualizations.

Pros
Love the ease of visualizing traditionally clunky Google Business insights data and the ability to tag locations into categories of our choosing. This has made my reporting process so much easier!

Cons
Minor bugs initially, have all been resolved quickly. Didn't recognize an Australian region, but was rectified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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LocalClarity pricing

Starting from
$24/month
Pricing options
Free trial
Subscription
View Pricing Plans

Pricing is based on number of locations.
$12/month for first 10 locations.
$8/month for each additional location.
Volume and agency pricing available.

LocalClarity features

Activity Dashboard
Data Import/Export
Monitoring
Social Media Integration
Third Party Integration

A/B Testing (201 other apps)
API (537 other apps)
Automatic Notifications (199 other apps)
Campaign Analysis (285 other apps)
Campaign Management (342 other apps)
Campaign Segmentation (200 other apps)
Content Management (262 other apps)
Customizable Branding (267 other apps)
Customizable Templates (279 other apps)
Drag & Drop Interface (253 other apps)
Email Marketing Management (198 other apps)
Engagement Analytics (259 other apps)
Multi-Channel Marketing (241 other apps)
Real Time Analytics (234 other apps)
Reporting & Statistics (343 other apps)

Videos and tutorials

Additional information for LocalClarity

Key features of LocalClarity

  • Activity dashboard
  • Historic data
  • Performance insights
  • Pre-crafted saved responses
  • Reporting suite
  • Research library
  • Response management
  • Review Auto Response
  • Review management
  • Review monitoring
  • Reviews inbox
  • Role management
  • User access controls
View All Features

Benefits

Every day, LocalClarity aggregates Google My Business insights for all business locations in a dashboard which allows users to group, filter, and analyze data.

Role management and access controls allow users to limit access to data by locations or groups of locations to distribute the management of multiple locations.

The reporting suite allows users to save, download, share, distribute, and schedule reports for all locations and datasets.

Reviews are automatically retrieved daily and presented in the Reviews Inbox for users to manage and respond to.

Users can respond to reviews using pre-written replies or personalized messages.