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Mailchimp vs ShippingEasy Comparison

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Overview

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

ShippingEasy is online shipping fulfillment software for eCommerce sellers that want the best postage rates and automate...

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Screenshots

Pricing

Starting from

/momonth

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

Starting from

/momonth

Free trial available
No credit card required
Free account
Subscription based

view pricing plansview pricing

User reviews

4.5

(14,2k)

8,369

4,655

981

152

Value for money

Ease of use

Features

Customer support

97%

would recommend this app

4.8

(1,1k)

909

128

Value for money

Ease of use

Features

Customer support

99%

would recommend this app

Pros

This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.

Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.

The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.

Pros

Software that is user friendly is very important to me. Also, I love that you can track the company's postage and orders over time.

Plus the software is awesome and great value for what it does. Amazing to find software at this price that can report inventory back to multiple stores - I'm so grateful for ShippingEasy.

I love that shipping easy is so easy lol. The website is so helpful and explains everything perfectly.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.

For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.

Cons

I had a problem and was getting an error msg that prevented me from printing postage. I need that postage to do business.

Recently the software has been glitching & not pushing my paid orders automatically into the system. I haven't reported it to SE so my bad, not theirs.

And their insurance partner which is always the default option makes claims hard and will threaten you with termination if you actually put in multiple claims close together.

Vendor responds to reviews

Last review2 days ago

view all reviewsview reviews

Vendor responds to reviews

Last review10 days ago

view all reviewsview reviews

Key features

Total features140

AB Testing
API
Activity Dashboard
Activity Tracking
Air Shipping
Alerts/Notifications
Analytics/ROI Tracking
Archiving & Retention
Assessment Management
Audience Targeting

Auto-Responders
Automated Publishing
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcode/Label Management
Behavior Analytics
Behavioral Targeting
CAN SPAM Compliance
Campaign Analytics
Campaign Management
Campaign Segmentation
Cataloging/Categorization
Channel Management
Click Tracking
Collaboration Tools
Contact Database
Contact Management
Content Management
Conversion Tracking
Cost Tracking
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Synchronization
Delivery Tracking
Demographic Data
Design Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Form Builder
Freight Shipping
Geolocation
Geotargeting
Ground Shipping
Image Library
Interaction Tracking
Inventory Control
Inventory Optimization
Kitting
Knowledge Base Management
Label Printing
Labeling
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
List Management
Live Chat
Location Tracking
Loyalty Program
Mail Merge
Mailing List Management
Marketing Automation
Marketing Calendar
Marketplace Integration
Mass Texting
Mobile Access
Mobile Optimized Emails
Mobile Retargeting
Mobile Survey
Monitoring
Multi-Account Management
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Store
Multiple Projects
Multiple User Accounts
Multivariate Testing
Offline Response Collection
Order Management
Order Processing
Order Tracking
Package Tracking
Parcel Shipping
Personalization
Post Scheduling
Preview Functionality
Product Data Management
Promotions Management
Purchase Order Management
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Reporting
Recommendations
Referral Tracking
Registration Management
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
Responsive
Returns Management
Reviews Management
Rich Text Editor
Sales Reports
Search Marketing
Search/Filter
Segmentation
Shared Inboxes
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Site Intercept Survey
Skip Logic
Social Advertising
Social Marketing
Social Media Integration
Social Media Monitoring
Social Media Retargeting
Social Promotion
Spam Blocker
Status Tracking
Stock Management
Subscription Management
Summary Reports
Supplier Management
Support Audio/Images/Video
Survey Builder
Team Management
Template Management
Templates
Third Party Integrations
To-Do List
URL Customization
Unsubscribe Database
Usage Tracking/Analytics
WYSIWYG Editor
Warehouse Management
Website Integration
Website Visitor Tracking
Workflow Management
XML / RSS
eCommerce Management

View all featuresView details

Total features64

AB Testing
API
Activity Dashboard
Activity Tracking
Air Shipping
Alerts/Notifications
Analytics/ROI Tracking
Archiving & Retention
Assessment Management
Audience Targeting

Auto-Responders
Automated Publishing
Automated Scheduling
Barcode / Ticket Scanning
Barcode Recognition
Barcode/Label Management
Behavior Analytics
Behavioral Targeting
CAN SPAM Compliance
Campaign Analytics
Campaign Management
Campaign Segmentation
Cataloging/Categorization
Channel Management
Click Tracking
Collaboration Tools
Contact Database
Contact Management
Content Management
Conversion Tracking
Cost Tracking
Customer Accounts
Customer Activity Tracking
Customer Database
Customer Journey Mapping
Customer Profiles
Customer Segmentation
Customer Surveys
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Templates
Data Analysis Tools
Data Import/Export
Data Synchronization
Delivery Tracking
Demographic Data
Design Management
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Management
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Form Builder
Freight Shipping
Geolocation
Geotargeting
Ground Shipping
Image Library
Interaction Tracking
Inventory Control
Inventory Optimization
Kitting
Knowledge Base Management
Label Printing
Labeling
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
List Management
Live Chat
Location Tracking
Loyalty Program
Mail Merge
Mailing List Management
Marketing Automation
Marketing Calendar
Marketplace Integration
Mass Texting
Mobile Access
Mobile Optimized Emails
Mobile Retargeting
Mobile Survey
Monitoring
Multi-Account Management
Multi-Campaign
Multi-Channel Communication
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Location
Multi-Store
Multiple Projects
Multiple User Accounts
Multivariate Testing
Offline Response Collection
Order Management
Order Processing
Order Tracking
Package Tracking
Parcel Shipping
Personalization
Post Scheduling
Preview Functionality
Product Data Management
Promotions Management
Purchase Order Management
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Editing
Real Time Monitoring
Real Time Reporting
Recommendations
Referral Tracking
Registration Management
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
Responsive
Returns Management
Reviews Management
Rich Text Editor
Sales Reports
Search Marketing
Search/Filter
Segmentation
Shared Inboxes
Shipment Price Calculation
Shipment Tracking
Shipping Labels
Shipping Management
Site Intercept Survey
Skip Logic
Social Advertising
Social Marketing
Social Media Integration
Social Media Monitoring
Social Media Retargeting
Social Promotion
Spam Blocker
Status Tracking
Stock Management
Subscription Management
Summary Reports
Supplier Management
Support Audio/Images/Video
Survey Builder
Team Management
Template Management
Templates
Third Party Integrations
To-Do List
URL Customization
Unsubscribe Database
Usage Tracking/Analytics
WYSIWYG Editor
Warehouse Management
Website Integration
Website Visitor Tracking
Workflow Management
XML / RSS
eCommerce Management

View all featuresView details

Integrations

Total integrations1385

BigCommerce
Drupal
Facebook
Google AdWords
Google Analytics
HubSpot CRM
HubSpot Marketing Hub
Instagram
LinkedIn
Magento Commerce

Mailchimp
Marketo Engage
Pipedrive
Salesforce Sales Cloud
Shopify
Slack
Twitter
WooCommerce
Wordpress
Zapier

see full listsee full list

Total integrations36

BigCommerce
Drupal
Facebook
Google AdWords
Google Analytics
HubSpot CRM
HubSpot Marketing Hub
Instagram
LinkedIn
Magento Commerce

Mailchimp
Marketo Engage
Pipedrive
Salesforce Sales Cloud
Shopify
Slack
Twitter
WooCommerce
Wordpress
Zapier

see full listsee full list

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User reviews that mention these apps

Anonymous Reviewer

Computer Hardware,

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support

Share this review:

ShippingEasy

Awesome capabilties!

Reviewed 3 years ago

Pros

Able to handle a large volume of orders easily plus it offers the capabilities of other pay services like MailChimp .

Cons

It's a bit pricey if you're a small business without a lot of volume. But the flipside is you'll never outgrow it.

Will B.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

Share this review:

ShippingEasy

Support is Top-Notch

Reviewed 2 years ago

We migrated to ShippingEasy from MailChimp and ShipStation. We are not only saving money, but ShippingEasy's marketing tools are incredible. Their automated emails are feature-rich and really help drive conversions. To top it all off, their customer service is fast, knowledgeable, and super easy to reach. They're very responsive. Reprrsentative was especially helpful this morning—thank you, representative!

Pros

I love the features—having a shipping software that has such a great marketing tool built in is genius, and saves us so much money.

Cons

There's no customer-facing tools yet (sign up form especially), so it's very cumbersome to add users who aren't paying customers. We really need to be able to use tools like popups and signup forms to capture information from customers who simply want to be added to our newsletter.