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ShippingEasy
5
951
4
149
3
27
2
1
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online shipping automation pla eCommerce seller
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ShippingEasy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ShippingEasy overview
Based on 1133 verified user reviews
What is ShippingEasy?
By industry, ShippingEasy reviewers are most commonly professionals in retail (31%). The most frequent use case for ShippingEasy cited by reviewers is shipping (72% of reviewers).
What do users say about ShippingEasy pricing?
Most reviewers indicate ShippingEasy delivers strong value for money, with affordable fees, generous free plans, and useful features. However, some users report missing features, pricey professional tiers, and concerns about pricing transparency and extra charges.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Shipping Orders
Integrations
Pricing
Customer Support
Label Printing
Frequent and frustrating printer issues
ShippingEasy’s user interface
ShippingEasy review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about ShippingEasy?
Reviewers appreciate ShippingEasy for streamlining order processing, integrating with multiple e-commerce platforms, and offering time-saving automation for shipping tasks. They say it provides affordable rates, batch label printing, and flexible carrier options, which help reduce costs and simplify fulfillment. They find the interface generally easy to use after setup, though some mention a learning curve and minor glitches. They like the customization options and robust reporting tools.
Users report that customer support is a standout feature, with fast, knowledgeable assistance available via chat, phone, and email. They note occasional technical issues but feel support resolves problems quickly and efficiently.
Select to learn more
Who uses ShippingEasy?
Based on 1,133 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ShippingEasy's key features
Most critical features, based on insights from ShippingEasy users:
All ShippingEasy features
Features rating:
ShippingEasy alternatives
ShippingEasy
Starting from
19.99
Per month
Shippo
Starting from
19
Per month
Freightview
Starting from
149
Per month
ShipStation
Starting from
14.99
Per month
ShippingEasy pricing
Pricing plans
Pricing details:
User opinions about ShippingEasy price and value
Value for money rating:
Of 82 reviews that provide robust commentary on ShippingEasy's price and value, mention it in a positive light.
Most users consider ShippingEasy to offer strong value for money, highlighting its affordable pricing structure and the availability of a free plan with generous features. They indicate that the software provides cost savings through discounted shipping rates, especially with USPS, and appreciate that even the basic plans include useful integrations, such as with Amazon seller accounts. Most reviewers appreciate the ability to start with a free account and only upgrade as their business grows, finding this flexibility beneficial for small and scaling businesses. They say the efficiency gains and batch processing features offset the monthly fees, and note that the pricing remains competitive compared to other shipping solutions. Some users report that the commercial shipping discounts and the ability to compare carrier prices further enhance the cost-benefit ratio. However, some reviewers feel that higher-tier plans can be pricey and mention that certain features, like linking non-USPS carrier accounts or accessing/exporting data, are restricted or require additional payment. Some users think the pricing tiers lack flexibility and express frustration over being charged for features they consider basic. A few users find the service less cost-effective if their shipping volume is low or if they need features only available in more expensive plans.
, and
ShippingEasy integrations (28)
Integrations rated by users
We looked at 1,133 user reviews to identify which products are mentioned as ShippingEasy integrations and how users feel about them.
Integration rating: 4.7 (8)
Integration rating: 5.0 (2)
Integration rating: 4.5 (2)
“We have a PP account but not a Stripe account. My rating with the PP integration has more to do with the checkout process that PP requires which has become a bit cumbersome and was frustrating to several of our bidders (esp to older individuals)”
LA N.
Volunteer, Chair of Silent Auction Committee
Integration rating: 3.0 (1)
“Wix is where my products are offered.”
Stephanie D.
Owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Product recommendation is a must when working in B2C.”
Harri H.
Customer service manager
ShippingEasy customer support
What do users say about ShippingEasy customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ShippingEasy customer support.
Widespread user sentiment highlights fast, friendly, and knowledgeable customer support that resolves issues quickly.
A number of users appreciate the easy access to live agents via phone and chat, often without long wait times.
Multiple users value the support team's willingness to walk them through setup, troubleshooting, and detailed questions.
A significant portion of users mention the thorough knowledge base and helpful guides that supplement direct support.
Support options
Training options
To see what individual users say about ShippingEasy's customer support, check out the review snippets below.
“We have had some issues in the beginning where we had to manually put in each order, that was time consuming but we reached out to customer support and they were a huge help”
Katrina H.
Logistics Manager
“Integrates with Shopify and easy to pull customer info from to make spreadsheets”
Caroline S.
Ecommerce and Marketing Coordinator
“The lack of 7 days a week live support was puzzling at the beginning and became increasingly annoying.”
Theo C.
Owner
“Their support team has no answers for you.”
Tim E.
Marketing, Events and E-commerce Director
ShippingEasy FAQs
ShippingEasy has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is ShippingEasy used for?
ShippingEasy is made for the online seller and eCommerce business that wants to automate and remove the pain from a lot of back-end fulfillment processes like printing accurate shipping labels, printing labels in batches, applying shipping rules to assign postage to common order types, automatically sending tracking status emails to customers, simplifying the returns process, managing inventory, and much more. ShippingEasy integrates with the platforms you sell online and downloads orders instantly, enabling them to be processed quickly and accurately, automatically posting order status back to those platforms once an order is fulfilled. Platforms include, but are not limited to, places like Amazon, eBay, Shopify, Bigcommerce, Volusion, Paypal, and many more. On top of simplifying, automating, and removing pain from the shipping process, ShippingEasy immediately gives you access to the lowest available USPS shipping rates regardless of your individual shipping volume.
Q. What level of support does ShippingEasy offer?
ShippingEasy offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
