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MailerLite vs Positive User Comparison (2026)
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Good recommendations?
MailerLite
4.7
(2.3K)5
1.8K
4
407
3
51
2
6
1
40
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Positive User
4.5
(68)5
47
4
17
3
1
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
From newsletters to automated customer journeys—join 1 million businesses scaling the easy way with MailerLite.
Live chat that tells you who you speak with. Communicate personally or send automated messages.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.3K
5
4
3
2
1
1.8K
407
51
6
40
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this app4.5
68
5
4
3
2
1
47
17
1
0
3
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“It's honestly quite wild to get email newsletter system with automations with up to 100 steps, unlimited forms and segments, 10 landing pages, A/B testing, click maps, and Stripe e-commerce integrations ...on a FREE tier!”
LK
Lilli K.
Designer
“The automation builder and campaign reports are clear and practical, and the Shopify integration makes e-commerce tracking simple.”
EC
Evanthia C.
Email Marketing Specialist
“The ability to host multiple websites, landing pages, and email lists all within one platform is a huge advantage.”
MA
Mark A.
Owner
Pros
“We spent a lot of time and resources integrating User.com with our process and tools. But we had to move away from User.com.”
Eldar G.
CEO
“It offers a free 30-day trial version to familiarize you with its environment, Sarbacane is easy to use and very ergonomic.”
Francois P.
Service provider
“We are using User.com to welcome, onboard, support and reengage our users and customers.”
Izabela H.
Growth Catalyst
Cons
“The automations are incredibly confusing. And the fact that once they're live, they're on a timing system, has cost me many subscribers in the shuffle of it all.”
EB
Elise B.
Only Employee - Author
“It was awkward to authenticate my domain for sending out emails, but to be fair, this is a system-wide problem no exclusive to MailerLite.”
RK
Richard K.
Book Author
“I changed the questions on the page, but the response data was not updated to reflect that change.”
JB
Julian B.
Entrepreneur
Cons
“UX is terrible, even for experienced support people it's hard to navigate or find something, yes we used Intercom and Zendesk so we can easily compare them;- complicates very simple processes, so we always had to look for ways to overcome them or spend much more time solving them, instead of focusing on providing excellent support to our customers;- it provides so many features, but they are all basic or limited, so we usually had to think about how to create another workaround for the missing thing in User.com instead of doing our job;- hidden charges for attached files in letters/chats, this information is not on their pricing page.”
Eldar G.
CEO
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features92
- 2-Way Messaging
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Click Tracking
- Client Database
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Design Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Form Builder
- Forms Management
- Full Text Search
- GDPR Compliance
- Generative AI
- Geolocation
- Geotargeting
- HTML Editor
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Location Tracking
- MMS
- Mailing List Management
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Newsletter Management
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Referral Tracking
- Reminders
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Responsive Web Design
- Role-Based Permissions
- SEO Management
- SMS Marketing
- SMS Notifications
- Sales Analytics
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone
- Source Tracking
- Spam Blocker
- Subscriber Management
- Subscription Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Team Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Management
- Website Publishing Options
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Workflow Automation
- Workflow Management
- Total features180
- 2-Way Messaging
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- App Notifications
- Application Management
- Appointment Management
- Archiving & Retention
- Audience Targeting
- Automated Responses
- Automated Routing
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- Behavior Tracking
- Blended Call Center
- CAN-SPAM Compliance
- CRM
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Scripting
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Catalog Management
- Channel Management
- Chat/Messaging
- Chatbot
- Click Tracking
- Client Database
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Design Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Monitoring
- Email Sequences
- Email Templates
- Email Tracking
- Employee Activity Monitoring
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Sharing
- File Transfer
- Form Builder
- Forms Management
- Full Text Search
- GDPR Compliance
- Generative AI
- Geolocation
- Geotargeting
- HTML Editor
- Help Desk Management
- Image Library
- Inbound Call Center
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Location Tracking
- MMS
- Mailing List Management
- Manual Dialer
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Multivariate Testing
- Newsletter Management
- Notification Scheduling
- Offline Form
- Outbound Call Center
- Performance Metrics
- Personalization
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Prospecting Tools
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Referral Tracking
- Reminders
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Responsive Web Design
- Role-Based Permissions
- SEO Management
- SMS Marketing
- SMS Notifications
- Sales Analytics
- Sales Pipeline Management
- Sales Reports
- Scheduled Messaging
- Scheduling
- Search Marketing
- Search/Filter
- Segmentation
- Self Service Portal
- Signature Management
- Social Marketing
- Social Media Integration
- Social Promotion
- Softphone
- Source Tracking
- Spam Blocker
- Subscriber Management
- Subscription Management
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Target Account Identification
- Task Management
- Team Management
- Template Management
- Text Editing
- Third-Party Integrations
- Ticket Management
- Time Zone Tracking
- Transcripts/Chat History
- Transfers/Routing
- Visual Analytics
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Web-based Deployment
- Website Integration
- Website Management
- Website Publishing Options
- Website Visitor Tracking
- Whitelisting/Blacklisting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations95
- 1ShoppingCart
- 500Apps
- ARMember
- Adobe Commerce
- Airtable
- Basecamp
- Beacon
- BigCommerce
- Bookingmood
- Bouncify
- Calendly
- Canva
- Carrd
- ClickFunnels
- Convertful
- CoreCommerce
- Digioh
- Divi
- DreamApply
- Drupal
- EKM
- Elementor
- Eventbrite
- Figma
- FreshMail
- FullContact
- Fyrebox
- Getsitecontrol
- Ghost
- GitHub
- Gmail
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Workspace
- Gravity Forms
- GrowSurf
- Hyperise
- Instapage
- InvoiceBerry
- Involve.me
- Joomla
- Jotform Sign
- Kajabi
- Kickbox Email Verification
- Kommo
- Landingi
- Leadpages
- LeadsBridge
- LearnWorlds
- LinkedIn for Business
- Lumeer
- Mail Designer 365
- MailMunch
- MailerCheck
- MakePlans
- Marketo Engage
- Meta for Business
- Mokapen
- MyFormData
- NeverBounce
- OnePageCRM
- Operations Hub
- OptiMonk
- OptinMonster
- OttoKit
- Outfunnel
- Outgrow
- Paperform
- Partnero
- PayPal
- Payhip
- Personizely
- Pinnacle Cart
- Pipedrive
- Poptin
- PrestaShop
- Privy
- ProjectManager
- Relay.app
- Salesflare
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Skyvia
- Slack
- Squarespace
- Stripe
- Stripe Billing
- Stripo.email
- Sumo
- Teamwork.com
- Tidio
- Todoist
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- Weebly
- Wix
- WooCommerce
- Woodpecker
- WordPress
- Wrike
- Ycode
- YouCanBookMe
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- mailparser.io
- n8n.io
- Total integrations40
- 1ShoppingCart
- 500Apps
- ARMember
- Adobe Commerce
- Airtable
- Basecamp
- Beacon
- BigCommerce
- Bookingmood
- Bouncify
- Calendly
- Canva
- Carrd
- ClickFunnels
- Convertful
- CoreCommerce
- Digioh
- Divi
- DreamApply
- Drupal
- EKM
- Elementor
- Eventbrite
- Figma
- FreshMail
- FullContact
- Fyrebox
- Getsitecontrol
- Ghost
- GitHub
- Gmail
- Google Analytics 360
- Google Calendar
- Google Docs
- Google Drive
- Google Forms
- Google Sheets
- Google Workspace
- Gravity Forms
- GrowSurf
- Hyperise
- Instapage
- InvoiceBerry
- Involve.me
- Joomla
- Jotform Sign
- Kajabi
- Kickbox Email Verification
- Kommo
- Landingi
- Leadpages
- LeadsBridge
- LearnWorlds
- LinkedIn for Business
- Lumeer
- Mail Designer 365
- MailMunch
- MailerCheck
- MakePlans
- Marketo Engage
- Meta for Business
- Mokapen
- MyFormData
- NeverBounce
- OnePageCRM
- Operations Hub
- OptiMonk
- OptinMonster
- OttoKit
- Outfunnel
- Outgrow
- Paperform
- Partnero
- PayPal
- Payhip
- Personizely
- Pinnacle Cart
- Pipedrive
- Poptin
- PrestaShop
- Privy
- ProjectManager
- Relay.app
- Salesflare
- Salesforce Sales Cloud
- Segment
- Shift4Shop
- Shopify
- Skyvia
- Slack
- Squarespace
- Stripe
- Stripe Billing
- Stripo.email
- Sumo
- Teamwork.com
- Tidio
- Todoist
- Trello
- Twilio
- Twitter/X
- Typeform
- Unbounce
- Weebly
- Wix
- WooCommerce
- Woodpecker
- WordPress
- Wrike
- Ycode
- YouCanBookMe
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Workplace
- mailparser.io
- n8n.io
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