Marketing 360 vs Thryv

Brevo

Mailchimp

ActiveCampaign

Brevo is a CRM and email marketing solution that helps businesses run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads. Teams can trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs.

Mailchimp is an email and SMS marketing platform that combines artificial intelligence with marketing automation capabilities. The platform features a drag-and-drop builder, content creation tools, and audience management functions to help businesses design and distribute marketing campaigns across multiple channels.

ActiveCampaign is the AI-first marketing platform built to transform how marketers, agencies, and entrepreneurs work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. 

Clinic Director

Continued billing issues even after services were requested to stop

owner

My overall experience and marketing 360 I feel like was great as far as customer service, but I did not sign up due to the fact that it was above my knee

Digital Marketing Manager

Customer support is responsive and helpful, making onboarding and issue resolution easier.

Sell products with an online store
Get a modern online store that makes it easy to sell online, and ship orders to customers, offer pickup, local delivery and more. Plus, sync and sell on Instagram, Facebook and Amazon.

2-Way Messaging

A/B Testing

Access Controls/Permissions

Accounting

Accounting Integration

ACH Payment Processing

Activity Dashboard

Activity Tracking

Advertising Management

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Archiving & Retention

Attendance Tracking

Audience Targeting

Audio File Management

Audit Management

Automated Publishing

Automated Responses

Automated Scheduling

Automatic Re-ordering

Autoresponders

Auto Update

Backlink Monitoring

Barcode/Ticket Scanning

Behavior Analytics

Behavior Tracking

Billing & Invoicing

Billing Portal

Booking Management

Booth Rental Management

Brand Tracking

Built-in Accounting

Buy Here, Pay Here

Calendar Management

Calendar Sync

Call Reminders

Campaign Analytics

Campaign Management

Campaign Planning

Campaign Scheduling

Campaign Segmentation

CAN-SPAM Compliance

Cash Management

Catalog Management

Channel Management

Click Tracking

Client Database

Client Management

Client Portal

Client Profiles

Collaboration Tools

Commenting/Notes

Commission Management

Communication Management

Competitive Analysis

Compliance Management

Confirmations/Reminders

Contact Database

Contact Management

Content Library

Content Management

Content Publishing Options

Contingency Billing

Contract/License Management

Conversion Rate Optimization

Conversion Tracking

Credit Card Processing

Customer Accounts

Customer Database

Customer Engagement

Customer History

Customer Journey Mapping

Customer Management

Customer Portal

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Invoices

Customizable Reports

Customizable Templates

Customization

Dashboard

Data Import/Export

Data Security

Data Visualization

Debit/Credit Card Processing

Design Management

Discount Management

Display Ad Management

Document Classification

Document Management

Document Storage

Drag & Drop

Some users report that Marketing 360 offers flexible pricing and transparent breakdowns, which they appreciate for accessibility. However, reviewers feel the platform is expensive, and they indicate frustration with confusing structures and recurring fees for unused features.

Value for money

Reviews for Marketing 360 come from a wide variety of industries, including retail (10% of reviewers), construction (9%), and health, wellness and fitness (6%). The most frequent use case for Marketing 360 cited by reviewers is social media marketing (48% of reviewers).

Marketing 360

Web-based

iPhone

iPad

Android

Zoho CRM

HubSpot Marketing Hub

Issues with call tracking and support

manager

They stopped communicating and I did not get up to 5 calls after 4 months.

39% of reviewers feel negative about Marketing 360’s calls and phone-related features. Users report problems with call tracking accuracy and difficulties receiving timely callbacks from support. They mention inconsistent communication, with some experiencing delays or unreturned calls. Reviewers say they sometimes struggle to resolve issues over the phone and feel that customer service is not always responsive or effective. Some users express frustration with the call-to-action features and phone app usability.

Concerns over value for money

64% of reviewers feel negative about Marketing 360’s money and spending practices. Users report frustration with the high costs and feel the return on investment does not justify the expense. They say they often spend significant amounts without seeing meaningful results, and some mention unclear allocation of budgets. Reviewers express disappointment with perceived wasted funds and time, and some feel misled about the value delivered. Many users are concerned about ongoing charges and difficulty obtaining refunds.

High and confusing pricing

Senior Marketing Officer

The cost of acquiring the platform can be expensive and confusing for new users. When you add a service, the price goes up.

doTERRA Diamond Wellness Advocate

They nickel and dime you for every little thing on your website, all set up costs thousands and takes MONTHS or longer to be up and running.  

51% of reviewers feel negative about Marketing 360’s pricing. Users indicate that the platform is expensive, especially for small businesses or startups. They mention that costs can quickly add up with additional services, and the pricing structure is often unclear or confusing. Reviewers express frustration with being charged for features they do not use and note a lack of transparency around service fees. Some users feel limited by the high cost and believe more affordable alternatives exist.

Aggressive and misleading sales tactics

35% of reviewers feel negative about Marketing 360’s sales practices. Users report feeling pressured by persistent upselling and aggressive sales tactics. They say promises made during the sales process are often not fulfilled, and there is a disconnect between sales staff and service delivery. Reviewers mention being handed off to different representatives after signing up and experiencing a lack of follow-through. Some users feel misled by sales pitches and are dissatisfied with the results versus expectations set.

Comprehensive marketing integrations

Project Manager

Its customer relationship management (CRM) integration and marketing automation capabilities make it a powerful tool for managing customer relationships effectively.

95% of reviewers feel positive about Marketing 360’s integrations. Users report that the platform’s wide range of integrations allows them to manage social media, CRM, analytics, and ad campaigns from one place. Reviewers appreciate being able to track leads, conversions, and campaign performance seamlessly. They say the ability to connect multiple tools and channels increases efficiency and campaign consistency. Some users mention that integrating with other business processes is smooth, and they value having all marketing data centralized for easier decision-making and productivity.

Timely and helpful responses

92% of reviewers feel positive about Marketing 360’s responsiveness. Users report that the support team and account managers are quick to address questions and resolve issues. They appreciate the team’s accessibility and willingness to go above and beyond to meet their needs. Reviewers mention that communication is prompt and professional, which helps them feel supported and valued. Some users highlight that responsiveness extends to both technical support and strategic guidance, enhancing their overall experience.

Expertise and industry knowledge

92% of reviewers feel positive about the professional knowledge provided by Marketing 360. Users say the staff demonstrates deep expertise and understanding of various industries, offering valuable advice and strategic guidance. Reviewers appreciate the team’s ability to explain concepts clearly and tailor solutions to their needs. They mention that having access to knowledgeable specialists boosts their confidence and helps them make informed decisions. Users value the professionalism, problem-solving skills, and dedication to their business goals.

Supportive and dedicated team

94% of reviewers feel positive about the Marketing 360 team. Users indicate that the team provides expert support, personalized attention, and guidance throughout their marketing efforts. They say the team is accessible, communicative, and proactive in addressing challenges. Reviewers appreciate the collaborative approach, noting that the team works closely with them to set and achieve goals. Some users highlight the team’s dedication to their business success and value the sense of partnership and reliability they experience.

User-friendly platform experience

92% of reviewers feel positive about Marketing 360’s ease of use. Users find the platform intuitive and straightforward, even for those with limited technical skills. They say the interface is organized, making it simple to manage tasks and access features. Reviewers mention that step-by-step instructions and responsive support make onboarding easier. Many users report that the platform streamlines their workflow, saves time, and allows them to focus more on their business rather than learning complex software.

Design with me

It works well for managing campaigns, tracking leads, and coordinating team efforts in a single system. While it may not match the depth of specialized tools, it provides convenience and efficiency for general marketing needs.

Senior Advisor

I like the most aboutMarketing 360 is that that it combines many marketing tools in one platform, such as website management, social media marketing, CRM, email campaigns, and analytics.

management

I liked having many marketing tools all in one place, which made it easier to manage things like social media, websites, email campaigns, and advertising without switching between different platforms.

software testing

You get CRM, website management, social media scheduling, analytics, and campaign tracking without needing separate software.

I least liked: First, the platform is not optimized for mobile devices, which makes managing marketing campaigns and tracking analytics on a mobile device challenging.

Graphics designer

I love the all in one features of the app, it combines social media marketing, CRM, email marketing and analytics all in one package.

Staff Engineer

We use it daily for email marketing and social media scheduling, and the reporting dashboard is pretty solid.

Owner

He wanted me to build a page for people from out of state to fly in and work with me when they couldn't even do the local ads correctly.

Vp of sales

Everything we need—from visibility and branding to ongoing marketing support—is centralized in one place, which has made our marketing efforts far more streamlined and effective.

We spent over $40,000 with this company and saw no return in actual new business. Although I enjoyed the employees, their reporting consistently attempted to take credit for leads that were clearly coming from other sources (referrals, prior marketing efforts, etc.).

However, I would appreciate improvements in mobile optimization, customer support options, and pricing. Despite some areas of improvement, Marketing 360 remains a reliable choice for comprehensive marketing automation.

Second, the customer support options are limited, with only email and online ticket submission for resolving issues.

It’s rare to find a marketing company that combines a powerful all‑in‑one platform with real human support that actually cares—but Marketing 360 does exactly that.

It makes things easier by combining websites, social media, email marketing, and advertising into one system.

The platform is user-friendly, and the reporting tools make it easier to track marketing performance and business growth.

Operations

The Proof is in the Results: I paid Marketing 360 $2,300/month for 6 months ($13,800 total) and saw zero movement in local rankings.

Some features feel limited compared to specialized tools, and advanced customization options can be restrictive.

The mobile version takes a very long time to open at startup and also there are issues of crushing during the use of the app.

Marketing 360 provides an all-in-one solution for managing marketing, CRM, website design, and analytics, which simplifies business operations.

I told them at the beginning I need at least 30 leads a week and between the 3 main Ad places I couldn't even get 10 leads a week.

Some features feel less advanced compared to dedicated tools in each category (e.g., standalone social media platforms).

They hold bi-weekly meetings that are presented as marketing reviews, but in my experience, these felt more like upsell calls.

Some customization options are also limited compared to using specialized marketing software separately.

It can also be more expensive than using separate, simpler tools, which might not be ideal for small businesses with tight budgets.

These credits can only be used if we reactivate an account and spend more money with them.

They have a slick salesman up front to make you feel good but once you get turned over to the fulfillment team it turned into a crap show.

However, consideration should be given to small and medium scale enterprise so that the benefit does not result in profit drain on business.

ZERO results after spending over $40,000 with them! Despite weekly meetings and informing them that no results were coming in, they never pivoted.

Some parts of the platform may seem complicated if you only need a few basic marketing tools.

To be clear, the issue was not the business itself—we were generating strong, record-level sales on our own during that same period.

A company with actual skill earns your business monthly; Marketing 360 traps it.

Pricing may feel high for smaller businesses that do not use all features.

The interface can feel a bit busy sometimes, especially when you're first getting started.

In other words, we would need to spend additional funds just to access the refund.

What truly sets Marketing 360 apart, though, is the people, and our account manager [sensitive content hidden]

I think it's a good product just maybe better suited for companies with a very large staffing I'd say.

Come to find out someone forgot to hit a button so the ad wouldn't go out that far.

Platform they used for software is standard to a normal marketing company.

Their main purpose was to run Google and Facebook ads.

For the third company, we entered into a contract of just over $9,000 per month.

It is easy to use and well supported, though some advanced features and reporting could be more flexible.

Attempted enforcement of additional fees after cancellation

The website was decent, and the advertising appeared to perform well.

School owner

This program enabled me to save time through tools, analytics and reporting data to measure campaign effectiveness, and enable data-driven decision making.

Marketing 360 vs Thryv Comparison (2026)

Marketing 360

Thryv

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives