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Mailchimp vs Marketing 360 Comparison

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Overview

Category Leaders

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email...

Category Leaders

Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the technology...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

11

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

9.2K

5.1K

1K

162

78

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

994

5

4

3

2

1

795

112

31

14

42

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.

Pros

They have been wonderful to work with. They have went over and beyond and have been very accommodating while working with me.
As promised it is taking off and extremely excited for what else is to come in the future and what executives can work now they have a great website to send all of my leads to.
Our company has used and gets great results from mymarketing360.com for years now. The re-targeting ads are very effective, the real-time analytics are excellent, and the customer support is awesome.

Cons

I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.

Cons

Poor customer service, lots of errors that created problems in our SEO.
I feel they can be pricey in the sense that every thing that they do you get charged for.
I put myself in a very bad spot using these guys.
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features139
  • 2-Way Messaging
  • AB Testing
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Automatic Re-ordering
  • Barcode / Ticket Scanning
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booth Rental Management
  • Brand Tracking
  • Built-in Accounting
  • Buy-Here-Pay-Here
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Communications Management
  • Competitive Analysis
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contingency Billing
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Display Ad Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Equipment Tracking
  • Event Management
  • Event Triggered Actions
  • FAQ
  • File Sharing
  • Filtering
  • For Arborists
  • For Barbershops
  • For Bars/Clubs
  • For Carpet Cleaners
  • For Chiropractors
  • For Plumbing Industry
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Geolocation
  • Geotargeting
  • Gift Card Management
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Group Scheduling
  • HIPAA Compliant
  • Hourly Billing
  • Image Editing
  • Image Library
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Kitting
  • Knowledge Management
  • Labor Rates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Link Management
  • List Management
  • Live Chat
  • Localization Automation
  • Location Tracking
  • Loyalty Program
  • Mailing List Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Site Management
  • Multiple User Accounts
  • Multivariate Testing
  • New Car Dealer
  • Offline Response Collection
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Giving
  • Online Invoicing
  • Online Payments
  • Online Store
  • Online Store Builder
  • Order Management
  • PCI Compliance
  • Pageview Tracking
  • Partial Payments
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Photos / Images
  • Pipeline Management
  • Pledge Management
  • Point of Sale (POS)
  • Polls/Voting
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Preview Functionality
  • Product Configurator
  • Project Billing
  • Promotions Management
  • Prospecting Tools
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recommendations
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Rescheduling
  • Reservations Management
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive
  • Returns Management
  • Review Generation
  • Review Monitoring
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • Sales Analytics
  • Sales Floor Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Separate Checks
  • Service Department
  • Service History
  • Shared Inboxes
  • Shipping Management
  • Shopping Cart
  • Shortcodes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Site Search Tracking
  • Skip Logic
  • Small Group Management
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Performance Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Split Checks
  • Staff Management
  • Status Tracking
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Tagging
  • Task Management
  • Tax Calculation
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Text Editing
  • Text-to-Win
  • Third Party Integrations
  • Time Tracking
  • Time on Site Tracking
  • Tips Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Treatment Planning
  • Trend Analysis
  • URL Customization
  • Unsubscribe Database
  • Used Car Dealer
  • User Interaction Tracking
  • Version Control
  • Video Management
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Wait List Management
  • Web Forms
  • Web Traffic Reporting
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Work Order Management
  • Workflow Management
  • Worship Planning
  • eCommerce Management
  • Total features344
  • 2-Way Messaging
  • AB Testing
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Attendance Tracking
  • Audience Targeting
  • Audio File Management
  • Audit Management
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Automated Responses
  • Automated Scheduling
  • Automatic Re-ordering
  • Barcode / Ticket Scanning
  • Behavior Analytics
  • Behavior Tracking
  • Behavioral Targeting
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booth Rental Management
  • Brand Tracking
  • Built-in Accounting
  • Buy-Here-Pay-Here
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Reminders
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Communications Management
  • Competitive Analysis
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Contingency Billing
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Design Management
  • Discount Management
  • Display Ad Management
  • Document Classification
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Equipment Tracking
  • Event Management
  • Event Triggered Actions
  • FAQ
  • File Sharing
  • Filtering
  • For Arborists
  • For Barbershops
  • For Bars/Clubs
  • For Carpet Cleaners
  • For Chiropractors
  • For Plumbing Industry
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Form Builder
  • Forms Management
  • Fraud Detection
  • Full Text Search
  • Geolocation
  • Geotargeting
  • Gift Card Management
  • Goal Setting / Tracking
  • Google Analytics Integration
  • Group Scheduling
  • HIPAA Compliant
  • Hourly Billing
  • Image Editing
  • Image Library
  • In-Person Payments
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Control
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Keyword Filtering
  • Keyword Rank Tracking
  • Keyword Research Tools
  • Keyword Tracking
  • Kitting
  • Knowledge Management
  • Labor Rates
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Link Management
  • List Management
  • Live Chat
  • Localization Automation
  • Location Tracking
  • Loyalty Program
  • Mailing List Management
  • Maintenance Scheduling
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile App
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Retargeting
  • Mobile Survey
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Site Management
  • Multiple User Accounts
  • Multivariate Testing
  • New Car Dealer
  • Offline Response Collection
  • Online Booking
  • Online Booking Tools
  • Online Calendar
  • Online Giving
  • Online Invoicing
  • Online Payments
  • Online Store
  • Online Store Builder
  • Order Management
  • PCI Compliance
  • Pageview Tracking
  • Partial Payments
  • Patient Management
  • Patient Records Management
  • Payment Collection
  • Payment Fraud Prevention
  • Payment Processing
  • Payment Processing Services Integration
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Personalization
  • Photos / Images
  • Pipeline Management
  • Pledge Management
  • Point of Sale (POS)
  • Polls/Voting
  • Post Management
  • Post Scheduling
  • Pre-built Templates
  • Predictive Analytics
  • Preview Functionality
  • Product Configurator
  • Project Billing
  • Promotions Management
  • Prospecting Tools
  • Publishing Options
  • Question Branching
  • Question Library
  • Question Piping
  • Quotes/Estimates
  • ROI Tracking
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Receipt Management
  • Recommendations
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Rescheduling
  • Reservations Management
  • Response Management
  • Response Quotas
  • Response Validation
  • Responsive
  • Returns Management
  • Review Generation
  • Review Monitoring
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Routing
  • SEO Management
  • SMS Messaging
  • SMS Reminders
  • Sales Analytics
  • Sales Floor Management
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled Messaging
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Separate Checks
  • Service Department
  • Service History
  • Shared Inboxes
  • Shipping Management
  • Shopping Cart
  • Shortcodes
  • Simple Mail Transfer Protocol (SMTP)
  • Site Intercept Survey
  • Site Search Tracking
  • Skip Logic
  • Small Group Management
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Retargeting
  • Social Performance Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Split Checks
  • Staff Management
  • Status Tracking
  • Subscription Management
  • Support Audio/Images/Video
  • Survey Builder
  • Tagging
  • Task Management
  • Tax Calculation
  • Team Management
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Text Editing
  • Text-to-Win
  • Third Party Integrations
  • Time Tracking
  • Time on Site Tracking
  • Tips Management
  • To-Do List
  • Transaction History
  • Transaction Monitoring
  • Treatment Planning
  • Trend Analysis
  • URL Customization
  • Unsubscribe Database
  • Used Car Dealer
  • User Interaction Tracking
  • Version Control
  • Video Management
  • Video Support
  • Visitor Tracking
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Wait List Management
  • Web Forms
  • Web Traffic Reporting
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Visitor Tracking
  • Work Order Management
  • Workflow Management
  • Worship Planning
  • eCommerce Management

Integrations

  • Total integrations1676
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations17
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

AH
AvatarImg

Arin H.

Program Development, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

A Complete And Effective Email Marketing Tool

Reviewed 3 years ago
Pros

MailChimp is a very effective email marketing tool. It is very easy to setup and get it started. With the out of the box layouts it is easy to make and send nice-looking and professional emails. It also gives you many statistics so that you can track and improve your email marketing activities.

Cons

Of course marketing is much more than only email marketing. It's just a tool to help you in your marketing strategy.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Great product, killer support

Reviewed 3 years ago

The support alone is a reason to give it a try.

Pros

It's super easy to use at a basic level and has feaures for advanced users as well. Nice third party integrations and their support is so awesome.

Cons

It can be a little daunting to use the advances marketing features, like marketing automation.

AvatarImg
AvatarImg

Cathy P.

Verified reviewer

Marketing and Advertising, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Mailchimp logo

Mailchimp

Really like using Mailchimp for my email campaigns

Reviewed 4 years ago

I really like it.

Pros

It is so easy to use. It takes a few times to get everything exactly how you want it but it's so much easier to use than Mail Merges via Outlook or Thunderbird

Cons

I feel it focuses more on B2C vs. B2B marketing and would like to see more corporate marketing type functions.

JH
AvatarImg

Jon H.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Essential to customer retention and aquisition

Reviewed 3 months ago
Pros

Ease of use and the ability to continue to connect with customers

Cons

Integration into existing marketing schedule

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

A marketing platform with a good range of features

Reviewed a year ago

Mailchimp is very close to an all-in-one solution (not quite because I have to use a separate platform for affiliate marketing) with an easy-to-use interface and very extensive customizable features.

Pros

It seems to have all the essential features. It was good that I could integrate Google Analytics into the reports and I liked the way I could drag and drop blocks into templates when using the powerful template editor. Most of all, it was great that I could start off using Mailchimp for free, and then when I had started earning a bit of money through my campaigns, I felt I could afford to upgrade.

Cons

Some of the marketing I do is affiliate marketing, and that is not supported as it is against Mailchimp's policy.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Health, Wellness and Fitness, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Mailchimp logo

Mailchimp

Great beginners email marketing service

Reviewed 4 years ago

I have been using MailChimp for just under 2 years and I Thoroughly enjoy using it. It is very easy to learn and easy to use! However they do not like affiliate marketers as stated in there knowledge base.

Pros

Very clean graphical user interface Very easy to use Things just work, no problems Api and embeds work very nicly

Cons

They have restrictions on affiliate marketing

SN
AvatarImg

Steven N.

Computer Software, 1,001-5,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Mailchimp logo

Mailchimp

Mailchimp

Reviewed 3 months ago

decent tool for one off emails but lacks for automation

Pros

Easy to use and very straightforward, but lacks customizability

Cons

this email marketing tool lacks customizability

DS
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DEDRA S.

Market Research, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Great for small business

Reviewed 3 years ago

I study small business and develop marketing plans. I like mail chimp because it allows clients to grow and develop even with a small budget.

Pros

Allows small business to develop and maintain email contact with customers using data you develop. Quickly develop marketing campaigns. Develop and send thousands of emails monthly Easy to use interface for English speakers Most features available on free version As needs grow you can change to paid features easily and economically. Intuitive software makes sure you use features to their fullest Little to no tech support needed

Cons

Affiliate marketing penalties can include deactivation

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Ari Eko P.

Verified reviewer

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

most easiest email marketing platform

Reviewed 4 years ago
Pros

✅ i think every program have mailchimp in their integration ✅ easy to use ✅ generous free tier ✅ beautiful email builder

Cons

they stricth in affiliate marketing sofware,

AR
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Anil R.

Retail, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

MailChimp best Email marketing tool for Pushing bulk Emails

Reviewed 3 years ago

Overall my experience with Mailchimp is best for email marketing campaign and promotional campaigns.

Pros

MailChimp is a best Email marketing tool for pushing bulk emails to the customer with personalized offer and best for doing Inbound and Outbound Marketing campaigns.

Cons

I dont have any dislike for this tool, its best email marketing tool for doing email marketing campaigns and push bulk.

WA
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Waseem A.

Market Research, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mailchimp

Summary of my 6 month experience with Mailchimp

Reviewed 2 months ago

My overall experience says that it is good email marketing tool so I recommend it for brands but not for affiliate marketers

Pros

Mailchimp is easy to use and one of the best email marketing tool for brands. I like its user-friendliness and easy management system. It also gives weekly insights which is fabulus.

Cons

it can't be used for affiliate marketing

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Sam G.

Internet, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mailchimp

Powerful marketing platform, but not the best

Reviewed 4 years ago
Pros

Easy to use interface for first time marketing efforts, wide set of features.

Cons

Not as powerful as other marketing platforms.

VJ
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Vijay J.

Legal Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Mailchimp

MailChimp Review

Reviewed 4 years ago

There are better options integrated in certain CRM's

Pros

Ease of use user friendly very straightforward

Cons

Like any marketing email solution, deliverability is an issue, most email are classified as marketing and not sent directly to the inbox.

AR
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Anonymous Reviewer

Verified reviewer

Business Supplies and Equipment, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mailchimp

Send your email with mailchimp

Reviewed 4 years ago

It is making for a case with staying constant and relevant in clients minds even as a smaller organization

Pros

simple to use and love campaign advice and scheduling to keep my company relevant in clients minds

Cons

email marketing is becoming passe, when was the last time you opened an email that was part of a direct marketing campaign?

AR
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Anonymous Reviewer

Verified reviewer

Information Technology and Services, 201-500 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Mailchimp

MailChimp Review

Reviewed 4 years ago
Pros

Popular in the market, so it`s easy to find specialists who knows the tool. Has native integrations with systems like Salesforce.com, so it means you can sync all your CRM contacts and leads and document communication in multiple systems. Has mail merge functionality in order to do easily outreach multiple contacts. Has Opt out functionality for the ones who wants to unsubscribe. Quite good pricing terms.

Cons

As a marketing tool is not that complex, so feature-wise other marketing tools overall looks better and have more automation possibilities.

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Grant W.

Verified reviewer

Financial Services, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Does what it needs to

Reviewed 4 years ago

Easy to use, efficient, good looking and trusted. Overall would highly recommend

Pros

Really use to use for mass marketing mail outs and news letters

Cons

Nothing, love this, makes marketing campaigns simple.

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Melissa M.

Executive Office, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Mailchimp

Mailchimp is great for marketing emails and contact management!

Reviewed 4 years ago

I use Mailchimp for several clients who send out mass emails or monthly newsletters. It is easy to craft an email, to upload images, and then to add the contacts to the email. The metrics are amazing - to know the open rate, the bounce rate, the unsubscribe numbers and more is very helpful to creating followup emails and evaluating how well the email "worked". In addition, the verifications and legal ease with unsubscribe options through Mailchimp helped to ensure you are following the letter of the law when it comes to mass emails. It's a great programs to keep all your contacts in one place, and create good looking, impactful marketing emails.

Pros

Mailchimp does a great job of maintaining our mailing lists, and with providing the metrics related to mailings. When you send an email, you can watch the metrics change. You can see who has read it, who unsubscribed, and much much more. It even makes you verify that contacts have elected to be contacted, that way you can commit to not spamming people. It also recognizes and updates a contact if it is already in your list.

Cons

I think for a first time user, creating a campaign can be confusing. I don't know that non-marketing people know that "Create a Campaign" means, "craft a marketing email". I think the terminology could be easier for non marketing professionals.

LB
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Laura B.

Real Estate, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

A great tool to send email

Reviewed 5 years ago
Pros

Really friendly and easy to use interface. The MailChimp email templates are also helpful so you don't have to code from scratch.

Cons

It's a bit limited as to what you can do from an automation standpoint, so I wouldn't recommend for enterprise-level email marketing/marketing automation.

KN
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Kenzo N.

Marketing and Advertising, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Mailchimp

Reviewed 4 years ago
Pros

BEST platform for email marketing and automation!

Cons

Nothing bad to say, great email marketing software!

RC
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Riley C.

Arts and Crafts, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

Email Marketing EZ Mode

Reviewed 3 years ago

I used MailChimp with my landing page to set up a mailing list and effective marketing campaign.

Pros

This software made it super easy for me to effectively reach my target audience and market my services.

Cons

Email Marketing is something that people get paid to do for others. It would be nice if MailChimp offered more training for marketing through their platform.

DB
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Diana B.

Leisure, Travel & Tourism, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mailchimp

An advanced and outstanding solution for email marketing services.

Reviewed 4 months ago
Pros

What i like most about Mailchimp is ease of use and manage. It is a straightforward application that does not demand any training to use. I like how fast it is to create eye-catching campaigns and send them. Mailchimp has a highly customizable dashboard which you can customize to suit your needs. It is super easy and fast to implement and set up. Also, the team behind it is very responsive and supportive.

Cons

Mailchimp meets all our marketing expectations. It is an incredible tool that saves us much time and money. I recommend it for email marketing services.

TG
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Todd G.

Used monthly for 2+ years

Review source