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Customer Advocacy Intelligence Platform

(3)

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Mention Me Pricing, Features, Reviews and Alternatives

Mention Me FAQs

Q. Who are the typical users of Mention Me?

Mention Me has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Mention Me support?

Mention Me supports the following languages:
Chinese (Simplified), Czech, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Russian, Spanish, Swedish


Q. Does Mention Me support mobile devices?

Mention Me supports the following devices:
Android, iPad, iPhone


Q. Does Mention Me offer an API?

No, Mention Me does not have an API available.


Q. What level of support does Mention Me offer?

Mention Me offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

Mention Me product overview

What is Mention Me?

Mention Me's Customer Advocacy Intelligence platform helps ecommerce brands tap into the power of word-of-mouth marketing by acquiring, nurturing and motivating fans to promote your brand through word-of-mouth, reviews, social sharing and referrals.

Key benefits of using Mention Me

  • Initial setup is quick as Mention Me works with just two javascript tags.

  • Multiple languages and currencies supported to drive international sales.

  • Mention Me facilitates A/B testing and provides a detailed testing roadmap, helping users to optimize their referral & retention campaigns.

  • Mention Me supports up to 10 different ways to share referrals including through social media, email and word of mouth recommendations.

  • Available in 17 languages.

  • Users can gain valuable insight into program performance from Mention Me’s detailed reporting dashboard.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Documentation
    In Person

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    Starting from

    ic-pricetag

    No pricing info

    Free plan
    Free trial
    Pricing range

    Starting from

    59

    Per month

    Flat Rate

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    Mention Me features

    Functionality

    4.3

    /5

    10

    Total features

    20

    6 categories

    Most valued features by users

    Campaign Management
    Campaign Analytics
    Contact Management
    Client Management
    Customer Segmentation
    Discount Management
    Email Marketing
    For Customer Referrals

    Functionality contenders

    Mention Me users reviews

    Overall Rating

    4.6

    /5

    10

    Positive reviews

    90

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.6/10
    Rating distribution

    5

    4

    3

    2

    1

    7

    2

    1

    0

    0

    Overall rating contenders

    LJ
    AvatarImg

    Lauren J.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Mention Me have been fantastic to work with. Have and would recommend to other businesses

    Reviewed 7 years ago
    Pros

    The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.

    Cons

    There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

    CW
    AvatarImg

    Chloe W.

    Food & Beverages, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Using

    Reviewed 4 years ago
    Pros

    I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.

    Cons

    Some of the reports aren't that useful.

    AT
    AvatarImg

    Alexandra T.

    Furniture, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Friendly, pro-active and efficient

    Reviewed 7 years ago

    We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

    Pros

    The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.

    Cons

    There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

    AN
    AvatarImg

    Abdul N.

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great team, support and results! Easiest way to setup a refer-a-friend programme.

    Reviewed 7 years ago

    We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me!

    Pros

    Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.

    Cons

    Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly!

    DM
    AvatarImg

    Dave M.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Positive, encouraging, credible. Mention Me do what they promise & more.

    Reviewed 7 years ago

    Acquisition with low CPAs via a positive member experience.

    Pros

    Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product.

    Cons

    No cons were added to this review

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