Mentionlytics Features

Mentionlytics

Social media marketing and mention tracking

4.94/5 (18 reviews)

Mentionlytics Feature Summary

  • Trend tracking
  • Sentiment analysis (any language)
  • Full analytics dashboard
  • Competitor monitoring
  • PDF, PNG & Excel reports
  • Share of voice
  • 18 month archive
  • Top mentioners/influencers identification
  • Real-time monitoring accross the web and social media
  • Multi-account management
  • Social profiles tracking
  • Benchmarking
  • Boolean search
  • Charting
  • Data filtering
  • Data visualization
  • Lead capture
  • Lead scoring
  • Multi-channel management
  • Multiple user accounts
  • Real time monitoring
  • Real time notifications
  • Sentiment analysis
  • Social media integration
  • Third party integration
  • Trend analysis
  • Activity dashboard
  • Keyword tracking
  • Visual analytics
  • Scheduled reporting
  • Social media metrics
  • Scheduled emails
  • Reporting & statistics
  • Customer complaint tracking
  • Sentiment scoring
  • Monitoring
  • Tags & keywords
  • Engagement analytics
  • Geolocation
  • @mentions
  • Email alerts
  • Social performance management

Competitor Feature Comparison

@mentions
API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
Benchmarking
Charting
Customer Complaint Tracking
Data Filtering
Data Visualization
Email Alerts
Engagement Analytics
Geolocation
Keyword Tracking
Lead Capture
Lead Scoring
Monitoring
Multi-Channel Management
Multiple User Accounts
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Reporting & Statistics
Scheduled Reporting
Sentiment Analysis
Social Media Integration
Social Media Metrics
Social Performance Management
Tagging
Third Party Integration
Trend Analysis
Visual Analytics
Learn moreCompare App
@mentions
API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
Benchmarking
Charting
Customer Complaint Tracking
Data Filtering
Data Visualization
Email Alerts
Engagement Analytics
Geolocation
Keyword Tracking
Lead Capture
Lead Scoring
Monitoring
Multi-Channel Management
Multiple User Accounts
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Reporting & Statistics
Scheduled Reporting
Sentiment Analysis
Social Media Integration
Social Media Metrics
Social Performance Management
Tagging
Third Party Integration
Trend Analysis
Visual Analytics
Learn moreCompare App
@mentions
API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
Benchmarking
Charting
Customer Complaint Tracking
Data Filtering
Data Visualization
Email Alerts
Engagement Analytics
Geolocation
Keyword Tracking
Lead Capture
Lead Scoring
Monitoring
Multi-Channel Management
Multiple User Accounts
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Reporting & Statistics
Scheduled Reporting
Sentiment Analysis
Social Media Integration
Social Media Metrics
Social Performance Management
Tagging
Third Party Integration
Trend Analysis
Visual Analytics
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Mobile apps

iOS App


0 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


12 reviews

Mentionlytics Feature Reviews

18 reviewers had the following to say about Mentionlytics's features:

Aarone Sargent

Social Media Campaign Monitoring

2019-02-05

We have been able to specifically define our social media campaign by understanding what our client think about our brand.

Pros

The software is very interactive, user-friendly. Tech support so have been extremely helpful.

Cons

Nothing So far. The software doesn't give any negatives.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marina Korassi`

User Friendly and helpful information

2020-02-28

Everything is in one dashboard so there is no need of multiple tabs opened.

Pros

I loved the user interface and how easy it was to use!

Cons

To be honest, there was not anything that I did not like!

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natassa Karambella

Great Tool

2020-03-17

Pros

We have been using Mentionlytics the past year for a variety of clients, who need to monitor their Digital Word of Mouth, as well as sentiment, versus their major competitors.

Cons

None major, the team is already working on a small yet valuable task, regarding Mentiolytics integrator to major Dashboard / Reporting platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dionisis Kladis

Excellent Product

2020-03-24

Pros

The ability to gather data and intelligence from various social media sources in order to strengthen our brand.

Cons

It's an easy and affordable platform that gets the job done!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Dion

Mentionlytics Performance Report

2019-01-01

Improve social media reach and positive sentiment for the products I am supporting

Pros

Visual graphs and details of positive and negative sentiment examples

Cons

Would like to see demographic breakdown statistics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Naya Moutaftsi

Valuable insights & great capabilities

2020-04-11

Pros

Mentionlytics brings much more results than other social media monitoring tools I have tested, it’s very easy to use and Customer support is awesome.

Cons

Only that the mobile app doesn’t provide the same capabilities as the desktop application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

An intelligence easy-to-use tool!

2020-03-31

With the features and social intelligence advisor, it's super easy for an organization to monitor and manage its online image efficiently.

Pros

Boolean operators, a social media publisher, and social intelligence advisor are features that allow us to have a trust-worthy and efficient social media monitoring.

Cons

I don't have something that I dislike until now

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Irini Pagomenou

Excellent reports!

2020-03-24

We use Mentionlytics in the marketing department and we are very pleased with the tool.

Pros

They are well integrated and make our monitoring life easier.

Cons

So far, so good! Everything work as they should.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohamed Amine Chaari

Great monitoring solution

2018-12-12

It was a pleasant experience and I also would like to point out that the two of the customer representative are extremely helpful.

Pros

It's user-friendly, it also provides excellent monitoring solution and neatly presented

Cons

Loading mentions takes a while when dealing with numerous results also the lack of customized dashboard ( changing colors, picking specific graphs to display ...)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Aretousa Strataki

Nice and easy to use!

2017-12-20

Pros

Since I made a small research before choosing mentionlytics, I `d like to highlight the huge number of features that it offers even in the startup plan (ideal for a small business like mine), compared to other similar tools, which provide those info only at their high-cost packages.

Cons

One of my keywords was difficult to monitor, due to the wide range of results, many of which were irrelevant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vangelis Gkatsos

Mentionlytics Review

2020-03-31

Pros

It's very useful because you can get many insights for your brand just by putting your brand name.

Cons

It's useful, easy to use, cheap and with great customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michalis Tzagkarakis

Mentionlytics

2020-04-02

Pros

Very useful tool for everyday tracking of your company s mentions in social media.

Cons

There is always room for improvement, but right now I cannot think of sth,

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 201-500 employees)

The best mention/hashtag tracking tool

2019-04-16

Pros

Easy overview about all the mentions of a brand/topic

Cons

Easy research about words/topics which shouldn't be added to a list not possible

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Despina Kopanaki

Very helpfull

2020-03-24

We recently used Mentionlytics to check the dissemination efforts of a European H2020 project we are coordinating. It provides helpful insights and it suggests ways to improve our online presence.

Pros

Although we had no previous experience with monitoring tools, the whole set up was pretty straightforward and easy.

Cons

We would like more facebook results, although Mentionlytics brings most of them compared to other tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Banking company, 201-500 employees)

Great Tool

2018-11-27

Mentionlytics allows me to track mentions across the internet, see sentiment, set up a variety of searches. Overall, very happy with this tool and would recommend to others.

Pros

The pdf reporting is a big help.

Cons

Job postings show up as negative sentiment.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Claudia Dieterle

A useful monitoring tool

2016-07-02

I have tested this tool when writing an article about Growth Hacking as I think that monitoring is an important part in order to grow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Nikos Steiakakis

Opened a window to the overview of our internet reach

2016-03-02

What we needed was to be able to easily have a detailed overview of who talks about us and our products in the internet, either in the web or in the social media echosystem.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ioannis Koliousis

Very Insightful

2020-03-31

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Pros

it allows me to easily access to mention insights. This way I can easily provide text for my influencers & sales leads.

Cons

It is a very easy one to work with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more