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Looker

4.6
(194)

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Looker Pricing, Features, Reviews and Alternatives

Looker FAQs

Q. What type of pricing plans does Looker offer?

Looker has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Looker?

Looker has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Looker support?

Looker supports the following languages:
English

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Q. Does Looker support mobile devices?

Looker supports the following devices:
Android, iPhone

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Q. Does Looker offer an API?

Yes, Looker has an API available for use.

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Q. What other apps does Looker integrate with?

Looker integrates with the following applications:
HubSpot Marketing Hub, Google Analytics 360, QuickBooks Online Advanced, Google Workspace, Twitter, Stripe, Salesforce Sales Cloud, Slack, Google Ads, LinkedIn for Business, Meta for Business, Quickbooks Online, Mailchimp, Marketo Engage, Xero, HubSpot CRM, Zendesk Suite, Microsoft Excel

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Q. What level of support does Looker offer?

Looker offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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Looker product overview

What is Looker?

Looker, now part of Google Cloud, uses an intuitive approach to data exploration making the spread of a curiosity-driven culture both efficient and effective. An intuitive, web-based interface enables business users to tap into the genius of your data analytics team. They can build and share reports on the fly, so other functional groups can benefit from the questions they’re asking and the knowledge they’ve created. And since the whole Looker experience delivers such satisfying results, they start looking to the data to drive their business decisions and activities.

Key benefits of using Looker

With Looker, it's not necessary to ETL or cube data. Because we operate 100% in-database, data is transformed at query time, so drill-paths are unlimited and infinite, leading to true data discovery.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

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Looker pricing information

Value for money

4.3

/5

194

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Subscription
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Looker features

Functionality

4.4

/5

194

Total features

108

17 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Data Import/Export
Visual Analytics
Reporting & Statistics
API
Dashboard
Search/Filter

Functionality contenders

Looker users reviews

Overall Rating

4.6

/5

194

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.53/10
Rating distribution

5

4

3

2

1

123

59

10

1

1

Pros
This software has the best support chat ever. They are very knowledgeable and helpful in trying to help in whatever situation you find yourself in.
The best thing about looker is that it is user friendly and it is easy to understand and operate.
Overall the experience with Looker has been good and the data analyst who use it are happy.
Cons
Small errors are hard to troubleshoot and result in not using the dashboard much. No SQL CLI makes it disappointing for power users.
I tried this product out a while back and was very dissatisfied.
Sometimes it lags when using big data sets, so it takes some time to render the complete report. When building a report dimensions search also get some lag.

Overall rating contenders

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Catherine S.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Data Models, Security, and Amazing Customer Support

Reviewed 4 years ago

Looker is quickly becoming our go-to for reporting and dashboarding for anything requiring more than one data source (and some that are based on just one). Paired with a kick-ass centralized data warehouse (we use Snowflake), Looker lets us roll things out very quickly (provided our data infrastructure is in good shape). It did take a while to get going with Looker because it lays on top of the existing data infrastructure. Now that we have quite a bit of strong infrastructure in place in our centralized data warehouse, we are able to produce data products in Looker quite quickly.

Pros

Provisioning security allows us to control the user experience (and only show users things they would actually care about). This makes a dashboard or data product rollout far smoother. Additionally, the customer support (especially through the chat interface) is absolutely fantastic. Because Looker creates a custom URL for each explore you're working on, you can share with Customer Support your exact problem and work together to find a solution.

Cons

Looker Sales told us beforehand that it "writes the most performant SQL possible." I have not found this to be the case, as it often casts and does a few other things (I suspect to make it runnable no matter how you've set up your data). There are some limitations on the visualizations, etc., but Looker Customer Service has been super responsive when those come up.

KI
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Kumaresan I.

Staffing and Recruiting, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Dashboard

Reviewed 2 months ago

Easy to analyze l. Easy to use. Delivers the data into image format like Graph. Easy to understand what we represent. Easy to connect excel sheets. This tool plays a very big role for market analysis. Very user friendly software. Database connectivity also very good. Overall experience with the Looker is very Good and it is easy representation.

Pros

I like very much. This tool is used to help convert data into graphical representation like chart, diagrams. It is very easy to use. Creating dashboard is very easy.

Cons

Easy to convert excel data to diagramatical representation. Once the data is added it automatically update the page.

JR
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Jo R.

Financial Services, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Looker Review

Reviewed 6 months ago

Displeased and frustrated.

Pros

The option to pull a lot of data in an organized fashion.

Cons

This software RARELY works, it's completely glitchy. I use it, well, I attempt to use it, daily. But I continuously receive the No Date to Report message. It completely hinders my job as I need the data from the reporting. Seriously, it is glitchy every single day.

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Terence K.

51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I work as the lead BI developer and Administrator of Looker at my company.

Reviewed 6 years ago
Pros

For your developers, the customer service is superior. They also do a great job reaching out to your primary users. With respect to frontend users, those using it for simpler data retrieval/review, their interface is rather easy to use and logical to work through. They do a lot to make the system as simple as possible. Only your BI developers and/or data engineering team can clutter the space.

Cons

If you decide to purchase the non-customized version, the color palette Looker uses is rather bland (More noticeable to executives and heavy users-most users will be fine with it though). The company's integrations are rather limited, but supposed to improve with Looker 5 (via the Action Hub). However, it seems that most integrations will require purchasing from third parties, instead of being a Looker hosted and "controlled" solution you purchase through them. That complicates the process.

MJ
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Mukeshkumar J.

Information Technology and Services, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Looker helped us create dashboards & reports with good visualizations and charts for our client

Reviewed 3 months ago
Pros

Looker's user-friendly interface made it easy for us explore and use. It has good drag-and-drop features , which made it easy for us to create dashboards and reports. Looker's data modeling capabilities enabled us to create and manage data models that can be used across multiple data sources. This provided us a unified view of data and made it easy for us to analyze and explore. It has the ability to add custom visualizations and integrations. we also were able to share reports and dashboards with business users , making it easy to collaborate on data analysis and insights.

Cons

Looker's data source support is limited. We require significant training to fully utilize its features and functionalities. Its customization capabilities are limited compared to other BI platforms.

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