Nfield Pricing, Features, Reviews & Comparison of Alternatives

Nfield

Online, CAPI & CATI survey software for market researchers

4.39/5 (18 reviews)

Nfield overview

What is Nfield?

Nfield is a cloud-based data collection platform for market research professionals which enables users to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes, and designed to make survey completion inviting and uncomplicated. The platform is available for online interviewing, computer-assisted personal interviewing (CAPI) and computer-assisted telephone interviewing (CATI).

Market research professionals can create the surveys they need by choosing a standard or custom branded theme to build attractive survey designs that help deliver high response rates, and increase respondent engagement. Survey structures can be designed from the simplest to the most fragmented, and are responsive to every device screen including smartphone, tablet and desktop. Users can benefit from Nfield’s performance-improving solutions for optimal functionality, and are able to test and share their surveys before they are published to ensure their performance. Fieldwork executives are provided with full control of distribution including the set up, monitoring and managing of local, global, and address-based distribution. Interview quality control tools include GPS and audio recordings to ensure genuine responses, and that CAPI interviews are conducted correctly.

When doing CATI surveys, Nfield’s centralized system enables users to monitor progress and performance, as well as optimize the interviewer workflow. A comprehensive set of features allows users to control various aspects of the survey, such as which calls are assigned to which individuals, the amount of times a number should be called, and after how long a number should be redialed if the line is busy. Users can also choose between auto, progressive or predictive dialing to drive productivity, build an easy-to-follow question sequence, and listen to interviews in real time.
www.nipo.com

Pricing

Starting from
$2000/year
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Czech, Danish and 21 other languages, Dutch, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Taiwanese, Thai
Nfield screenshot: Surveys are perfectly presented on every smartphone, tablet and desktop monitorNIPO IntroductionNfield screenshot: View all created surveys in one place from anywhere, and on any deviceNfield screenshot: Nfield Online survey software is designed to make completion inviting and effortlessNfield screenshot: Ensure responding is always easy with surveys responsive to every device screenNfield screenshot: GPS tracking and audio recordings confirm genuine responses

Nfield reviews

Value for money
Features
Ease of use
Customer support
  3.9
  4.2
  4.1
  4.2
Chakrapani Sevva

Survey Platform for all Methodologies

Used daily for 2+ years
Reviewed 2020-07-02
Review Source: Capterra

Perfect platform for CAPI and CAWI studies, Nfield is a good solution for projects with mixed methology. With introduction of interactive / responsive solutions and layouts, there is great acceptance of Nfield along teams.

Pros
Nfield is the only software I have worked so far that covers all methodologies CAPI, Online and CATI. NIPO improved it software along with time. Nfield adopts Azure Cloud based (data collection) systems which have high standards of security in terms of data. Data can be exported in various formats for further analysis. Nfield has responsive templates that are easy to program and very interactive for the respondent. They keep adding more solutions to their kit. NIPO provides trainings along with purchase of product for the new customers. For the existing customers, they provide regular trainings/refreshers through Academies which is unique for Nfield. NIPO has a good team of developers and support system to for new product development.

Cons
Data export into excel from Nfield would help to quickly analyze data. Improvements in Reporting tool required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kalina Milisova

It must be NField

Used daily for 2+ years
Reviewed 2020-06-30
Review Source: Capterra

Pros
The product is very easy to use. We use it to collect both offline and online data. Even older interviewers that made offline interviews using tablets use it with the ease of programmers. The questions can be visualized according to the wishes of our clients. For over 10 years of experience with Nipo Odin Scripting I have not had a case of unfulfilled wishes of our clients. Created survey is understandable to the user - this is the most important point when you collect data. NField follows the processes in our organization so the integration was very easy - the only thing we had to do is to create credentials for users. And of couse the most useful part for monitoring the field work and tracking the consistency of the collected answers. And you can do it from where you want - PC, laptop, tablet, smartphone... , where you are - at office or at home, and when you want.

Cons
The only thing that can be improved is to create more roles in the system. For example if my role in the company is to monitor the fieldwork, there is no need to have access to the questionnaire.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jose Martin Mabalot

KGDC PH Nfield software review

Used daily for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

Given that we work on a Market research agency, Nfield greatly helps the business. Nfield is the main platform we use for data collection as of the moment and I believe our mandate moving forward is to move all projects to this plaform.

Pros
Syntax wise, platform is easy to use/script. Given that platform runs on Android based devices, our company doesn't need that much budget on device allocation compared to others which require Windows based devices.

Cons
Templates tend to be different to each other making user's adjustment difficult. Limited function offerings in line with our business. No control on database.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Ting Luo

A Software Cares What Customer Needs

Used daily for 2+ years
Reviewed 2020-06-03
Review Source: Capterra

Pros
Pros: The software provides a lot of useful functions we can use for easy data collection, and the development team keeps on coming up with new features, which makes the product meets our needs. The help desk is quite helpful as well.

Cons
For those who never use it before, it will take a while to get used to the scripting language.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mehdi Aman

Review

Used daily for 2+ years
Reviewed 2020-05-15
Review Source: Capterra

Mostly collecting survey data offline and online Recently I am using it to report data in real time in Tableau, before that (and with my limited knowledge), I used it to collect profiling data (panel profiling) and punch it in a google form through exitlink to filter and report in Tableau (Google sheets webconnector)

Pros
It is an evolving software and the the infrastructure is very reliable.

Cons
Now that the foundations are secured, it would be of additional value to have more templates and question designs (especially for mobile studies) is to me the key area to improve. also for API endpoints, it would be of great help if there was a kind of wizard to better support in the integration (it just asks for the required information to establish the connection and takes care of the rest) - eg. being an early adopter/tester of the database reporting feature, I see it as a powerful inspiration... In a longer term, I see that there are many steps to go through: loading the script, loading media files, setting quotas, assigning/loading sample file, downloading data package, generating var/prn/sps and then running the syntax...It would be great if we can smoother the process

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Nfield pricing

Starting from
$2000/year
Pricing options
Subscription
Free trial
View Pricing Plans

Nfield pricing is flexible, monthly-based and users pay only for completed surveys. Contact NIPO for detailed pricing information.

Nfield features

API
Data Import/Export
Email Marketing Management
Engagement Analytics
Monitoring
Reporting & Statistics
Social Media Integration

A/B Testing (208 other apps)
Activity Dashboard (367 other apps)
Automatic Notifications (214 other apps)
Campaign Analysis (305 other apps)
Campaign Management (364 other apps)
Campaign Segmentation (208 other apps)
Content Management (276 other apps)
Customizable Branding (284 other apps)
Customizable Templates (293 other apps)
Drag & Drop Interface (260 other apps)
Multi-Channel Marketing (248 other apps)
Real Time Analytics (250 other apps)
Third Party Integration (358 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Nfield

Key features of Nfield

  • Question branching
  • Randomization
  • Response validation
  • Question piping
  • Response quotas
  • Data export
  • Reporting/analytics
  • User accounts
  • Sample management
  • Email management
  • Panel management
  • Data management
  • Site intercept survey
  • Multiple question types
  • Data analysis tools
  • Skip logic
  • Survey builder
  • Mobile survey
  • Offline response collection
  • Supports audio / images / video
  • Statistical analysis
  • Email / online
  • Phone-based
  • Face-to-face
  • Fully mobile responsive
  • Seamless data integration / API
  • Survey templates
  • APIs and connecting tool for IBM/SPSS Dimensions
  • Online survey creation
  • Data protection and compliance, including GDPR
  • Social media and offline survey distribution
  • Email distribution with tracking
  • Data encryption
  • Data backup
  • Encoded questionnaires
  • Access and logging
  • End-to-end automation
  • Progressive dialing
  • Auto-dialer
  • Predictive dialer
  • Call progress monitoring
View All Features

Benefits

Nfield combines modern software development techniques with market research experience to help specialized agencies and teams to improve the efficiency of their fieldwork.

Present questions using attractive templates which are fully responsive to different device screen sizes, and designed to make completion inviting and uncomplicated with Nfield.

Integrated emailing features enable organizations to invite and remind respondents to complete surveys.

Nfield enables an end-to-end automation process, including APIs and a connecting tool for seamless data integration and IBM/SPSS Dimensions.

Nfield runs on Microsoft Azure, offering organizations advanced data security (ISO 27001), and is fully compliant with GDPR.