Office Extension - 2024 Pricing, Features, Reviews, & Alternatives

Office Extension is an interactive self-service kiosk software solution designed to enhance efficiency and user experience within office environments, while extending the reach of services. This robust platform is particularly favored by government entities, courts, housing authorities, and human resources departments, thanks to its comprehensive features and seamless integration capabilities.

The software stands out due to its flexibility in customization and easy integration with a wide range of third-party applications, making it an adaptable choice for various organizational needs. Users can easily modify the kiosk’s interface, including the ability to customize it with their organization’s logo, branding colors, and desired background images, ensuring consistency with their corporate identity.

Key features include:

Document Handling: Users can scan, print, and securely upload documents directly from the kiosk. This process is supported by a metal, full-page scanner that is compliant with ADA standards, ensuring accessibility for all users.

Automated Notifications: The software supports automated text and email notifications, keeping users updated on important events or changes.

Multilingual Support: The interface can be translated into over 100 languages, making it accessible to a diverse user base.

VoIP Communication: Incorporates VoIP technology allowing users to make calls directly from the kiosk without the need for a traditional phone line.

Form Assistance: Features like Kiosk FormFlow simplify the form-filling process, offering guidance through complex forms and ensuring accuracy and compliance with organizational policies.

Customizable Web Access: The kiosk includes a configurable locked-down web browser that provides secure access to necessary websites without exposing the system to potential security risks.

The Office Extension software also excels in user interaction and management aspects:

Intuitive Homepage Editor & Media Library: Administrators can easily manage and update kiosk content through a user-friendly editor and an extensive media library.

Real-Time Updates: Changes to the kiosk interface and content can be made remotely, ensuring that the kiosk always provides the most current information and services.

Weekly Reports and Alerts: The system generates detailed reports and alerts that help track the kiosk’s usage and effectiveness, providing valuable insights into user engagement and operational efficiency.

In terms of hardware, the kiosks are equipped with a 19” touchscreen, optional privacy screen filters, card readers, an internal monochrome laser printer, and a VoIP handset with preset options. The construction is robust, featuring a steel enclosure designed to withstand heavy use and harsh environments. These kiosks can be securely bolted to the floor or wall for added security.

Office Extension is not just a software solution but a comprehensive service package that includes hardware, onboarding, yearly software support, and technical assistance, priced competitively to fit organizational budgets. This product is tailored to meet the demands of modern offices looking for reliable, secure, and user-friendly solutions to enhance their service delivery and operational efficiency.