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Orlo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance CS and marketing ops with Orlo's Social CX Suite.
Table of Contents
Orlo - 2026 Pricing, Features, Reviews & Alternatives
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Orlo overview
What is Orlo?
With a whole load of channels to toggle between and the public always watching, delivering social customer service and marketing content that knocks your customers' socks off is no easy feat. The Orlo platform empowers you to manage your digital conversations from one place, so you can focus on what really matters - managing reputation and improving customer experience. Though we're trusted by over 300 brands, including many global clients, we’re just as proud to be born and bred in blighty, with all of our servers are held on British soil too! Easy to implement, secure and scalable solutions powered by AI-led technology? Say hello to Orlo and start building trust with your customers through brilliant conversations!
Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time.
The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.
Key benefits of using Orlo
The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.
- Marketing Engagement
Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time.
- Orlo Insights
With customer interactions flooding in through countless digital channels, extracting actionable insight from reams of data has felt almost impossible - until now. The next generation of social listening has arrived! Ready to listen, understand and act? Let Orlo's new AI-powered Insights suite help you manage your brand reputation, improve customer experience and boost customer engagement in real-time.
- Performance Analytics
With a suite of fully customisable, powerful reports, our Performance Analytics solution allows you to understand how you're doing in an instant. Monitor the metrics that matter in real-time to gain an understanding of the impact your marketing and customer service efforts are having right now, compared to month on month, and year on year so you can do more of what works.
Starting price
Alternatives
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Orlo’s user interface
Orlo reviews
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Orlo alternatives
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Per month
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Orlo pricing
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Starting from
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User opinions about Orlo price and value
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Orlo support options
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Orlo FAQs
Orlo has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Orlo?
Orlo has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Orlo support?
Orlo supports the following languages:
English
Q. Does Orlo support mobile devices?
Orlo supports the following devices:
Android, iPad, iPhone
Q. Does Orlo offer an API?
No, Orlo does not have an API available.
Q. What level of support does Orlo offer?
Orlo offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support