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Orlo

Enhance CS and marketing ops with Orlo's Social CX Suite.

see alternatives

Orlo - 2025 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is Orlo?

With a whole load of channels to toggle between and the public always watching, delivering social customer service and marketing content that knocks your customers' socks off is no easy feat. The Orlo platform empowers you to manage your digital conversations from one place, so you can focus on what really matters - managing reputation and improving customer experience. Though we're trusted by over 300 brands, including many global clients, we’re just as proud to be born and bred in blighty, with all of our servers are held on British soil too! Easy to implement, secure and scalable solutions powered by AI-led technology? Say hello to Orlo and start building trust with your customers through brilliant conversations!

Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time.

The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.

Benefits of using Orlo

Customer Service
The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on Social, Live Chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox.

- Marketing Engagement
Engaging your audience just got easier with Orlo’s Marketing solution. Use the Content Generator to create compelling posts, check in on your Content Calendar to ensure you’re consistently engaging with your audience, and boost your most important content with targeted paid advertising to reach your community at the right time.

- Orlo Insights
With customer interactions flooding in through countless digital channels, extracting actionable insight from reams of data has felt almost impossible - until now. The next generation of social listening has arrived! Ready to listen, understand and act? Let Orlo's new AI-powered Insights suite help you manage your brand reputation, improve customer experience and boost customer engagement in real-time.

- Performance Analytics
With a suite of fully customisable, powerful reports, our Performance Analytics solution allows you to understand how you're doing in an instant. Monitor the metrics that matter in real-time to gain an understanding of the impact your marketing and customer service efforts are having right now, compared to month on month, and year on year so you can do more of what works.

Starting from

No pricing info

Alternatives with better value for money

Orlo's features

Features rating:

3.0

(1)

@mentions

(0)

A/B Testing

(0)

Activity Dashboard

(0)

AI/Machine Learning

(0)

Alerts/Notifications

(0)

API

(0)

Approval Process Control

(0)

Audience Analytics

(0)

Audience Engagement

(0)

Automated Publishing

(0)

Automated Scheduling

(0)

Brand Tracking

(0)

Calendar Management

(0)

Campaign Analytics

(0)

Campaign Management

(0)

Campaign Planning

(0)

Click Tracking

(0)

Collaboration Tools

(0)

Commenting/Notes

(0)

Competitor Monitoring

(0)

Contact Management

(0)

Content Discovery

(0)

Content Library

(0)

Content Management

(0)

Content Publishing Options

(0)

Conversion Tracking

(0)

Customer Engagement

(0)

Customer Segmentation

(0)

Customizable Reports

(0)

Customizable Templates

(0)

Dashboard

(0)

Data Import/Export

(0)

Data Visualization

(0)

Drag & Drop

(0)

Engagement Tracking

(0)

Filtering

(0)

Hashtag Tracking

(0)

Image Library

(0)

Keyword Filtering

(0)

Keyword Tracking

(0)

Multi-Account Management

(0)

Multi-Campaign

(0)

Multi-Channel Data Collection

(0)

Multi-Channel Management

(0)

Multi-Channel Marketing

(0)

Multi-Language

(0)

Negative Feedback Management

(0)

Performance Metrics

(0)

Post Scheduling

(0)

Reporting/Analytics

(0)

Role-Based Permissions

(0)

Sentiment Analysis

(0)

Social Media Integration

(0)

Social Media Monitoring

(0)

Social Promotion

(0)

Tagging

(0)

Template Management

(0)

Third-Party Integrations

(0)

Trend Analysis

(0)

Workflow Management

(0)

Orlo alternatives

Orlo

4.0

(1)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

3.0

Value for Money

3.0

Customer Support

2.0

Iconosquare

4.4

(51)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.1

Customer Support

4.5

Birdeye

4.7

(665)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Loomly

4.7

(503)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.6

Customer Support

4.7

Orlo pricing

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money

3.0

Starting from

No pricing info

Orlo support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training options

Videos

In Person

Documentation

Live Online

Webinars

Orlo reviews

Overall rating

4.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend6/10

Rating distribution

Orlo FAQs

Q. What type of pricing plans does Orlo offer?

Orlo has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Orlo?

Orlo has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

Q. What languages does Orlo support?

Orlo supports the following languages:
English

Q. Does Orlo support mobile devices?

Orlo supports the following devices:
Android, iPad, iPhone

Q. Does Orlo offer an API?

No, Orlo does not have an API available.

Q. What level of support does Orlo offer?

Orlo offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

Social Media Marketing

Social Media Management

Social Listening Tools