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REACH Pricing, Features, Reviews and Alternatives

REACH product overview

Price starts from

20

Per month

Flat Rate

What is REACH?

Starting at only $20/month, REACH makes it simple to create and deploy content to one or an entire network of displays. With our powerful integration engine, users can easily integrate existing data and automate content from sources such as OneDrive, Canva, PowerBI, SharePoint and more. Choose from over 100+ apps and 500+ templates included with our free layout design services. Our 6,000+ clients all have one thing in common -- they love our AMAZING and UNLIMITED customer support. Try us today – request a free trial now!

Key benefits of using REACH

-Bring your screens to life with 500+ free apps to choose from
-Create, schedule, and publish content on-the-fly
-Manage your screens, locations, and network remotely
-Unlimited number of Users
-Unlimited support & training
-Free customized and branded layouts

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation
In Person

REACH pricing information

Value for money

4.8

/5

525

Starting from

20

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

REACH features

Functionality

4.6

/5

525

Total features

54

4 categories

Most valued features by users

API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Data Import/Export
Customizable Templates
Customizable Branding
Alerts/Notifications

Functionality contenders

REACH users reviews

Overall Rating

4.8

/5

525

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.52/10
Rating distribution

5

4

3

2

1

430

87

7

1

0

Pros
My overall experience has been great. It was an easy program to learn and with all the features available, it makes it fun to create advertisements.

JA

Jessica A.

When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays.

CY

Christine Y.

My overall experience with REACH has been outstanding. The service team is very responsive and consistant with good quality customer service.

PF

Priscilla F.

Cons
I only think that I have trouble when I try to update the board, sometimes I get confused on how to get the updates to transfer to the screen.

JM

James M.

My one complaint is that auto-fill doesn't update if you've made a mistake.

DW

David W.

Just trying to adjust to the upgrades is the only problem I have.

HB

Hedy B.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A Solid Piece of Software - Offering Custom Branding and Integrations

Reviewed 4 years ago

I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Pros

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Cons

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An honest consumer review for the Reach CMS

Reviewed 3 years ago

Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.

Pros

Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Cons

Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reach is easy to use and a great communication tool for our office

Reviewed a month ago

We have had Reach for several years now and it has been working well for us. We are currently redesigning our template and Reach has been helpful with this. They are always available to troubleshoot issues and to listen to our requests.

Pros

Loading graphics and video and scheduling them to appear when wanted is key. This is easy with Reach. The display looks great and we love it as a communication tool throughout our departments.

Cons

It may be more specific to our use, but if a graphic is assigned to multiple locations and you wish to change that to only one or two locations, it is easier to remove the graphic entirely and then start over than to go through the system and remove from each location. This is my only current issue with the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great for First Impressions

Reviewed 4 years ago
Pros

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Cons

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Solid foundation with flexibility to grow/expand

Reviewed 3 months ago

We are a fairly new client, just REACHed the one-year mark. Their customer service continually makes a big impression. The initial sales process and onboarding was been very easy, which is a pleasant surprise. REACH is the perfect fit for us. It is a great foundation, and is allowing us to now move forward and add additional locations/functionality.

Pros

The software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated.

Cons

One thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year.

REACH FAQs and common questions

Q. What type of pricing plans does REACH offer?

REACH has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of REACH?

REACH has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does REACH support?

REACH supports the following languages:
English, French, Spanish


Q. Does REACH offer an API?

Yes, REACH has an API available for use.


Q. What other apps does REACH integrate with?

REACH integrates with the following applications:
Blackboard Collaborate, Microsoft SharePoint, Omnilert, Xplor Recreation, Regroup Mass Notification, Drupal, Microsoft Outlook, Webex, Vimeo Livestream, Everbridge Mass Notification, ACTIVE Net, Microsoft Planner, Google Docs, Oracle Service, RecTrac, OneDrive, Handshake, CSI Spectrum, CrisisGo, Zoom Meetings, Azure Active Directory, Twitter, EZFacility, Mindbody, Salesforce Sales Cloud, Okta, Slack, RecDesk, Canva, SportsEngine, Tableau, Vimeo Pro, Meta for Business, CivicRec, Workday HCM, Blackboard Learn, Google Calendar, Instagram, eSPACE, Microsoft Power BI, Facebook Business Suite, YouTube, Smartsheet, Kazoo Employee Experience Platform, Google Sheets, Microsoft Excel


Q. What level of support does REACH offer?

REACH offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)

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