REACH Pricing, Features, Reviews and Alternatives

I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players,...

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Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Loading graphics and video and scheduling them to appear when wanted is key. This is easy with Reach. The display looks great and we love it as a communication tool throughout our departments.

It may be more specific to our use, but if a graphic is assigned to multiple locations and you wish to change that to only one or two locations, it is easier to remove the graphic entirely and then start over than to go through the system and remove from each location. This is my only current issue with the software.

This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

The software is easy to use and is similar to other platforms we use on the regular. The fact that there isn't a huge learning curve is appreciated.

One thing we wish was different - there is no longer a Proof of Play feature. We were told, however, that it was in development 9 months ago. Hopefully that will happen this year.