REACH Pricing, Features, Reviews & Alternatives

REACH

Digital Signage Software

4.81/5 (491 reviews)

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REACH overview

What is REACH?

Trusted by thousands of clients & the "5 Star Reviews" to prove it, our solution is so easy to use that you can be up and running in 30 minutes! Choose from our 100+ apps and templates to show schedules, social media, videos, weather, traffic, alerts and your important announcements. Prices start at $30/month (no contracts) and include unlimited support, training and user accounts. Our signage solution is perfect for clients who want an inexpensive, easy-to-use solution. Get a free trial now!
www.reachmedianetwork.com

Pricing

Starting from
$30/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, Spanish, French
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REACH user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.6
  4.9
Jeff M.

A Solid Piece of Software - Offering Custom Branding and Integrations

Used weekly for 1-2 years
Reviewed 2018-09-21
Review Source: Capterra

I've observed firsthand people coming into our facility and getting up-to-the-minute accurate information to help them find their way, be informed about upcoming events, and be entertained and inspired. REACH's support team is great and they are super friendly... Willing to work through anything with you! It's been a pleasure doing business with them and we are excited to keep expanding our network of displays in new and exciting ways in the future.

Pros
I love that they work with you to design a custom template that matches your organizations brand. Then, they offer integrations (we use the eSpace integration for building schedule) and modules (weather, social media, video, graphics) that pull in data from multiple sources onto one screen seamlessly. I've seen other digital signage solutions that offer either split screen solutions or out-of-the-box templates, but those fall short in creating a seamless brand experience. I also love how I can schedule graphics and videos for different days and times across multiple players/screens, and set them to expire and be removed automatically on a certain date.

Cons
One downside is they don't really offer weekend support. (I was able to get someone to message me back once, but the problem couldn't be resolved until Monday). We are a church and if something goes down on Sunday, we are out of luck. Most of the issues we were having were related to our players being on WiFi, which has as much to do with us as it does with them. Since we've hardwired all our players, we've been pretty much incident free. Their lower-end PC's, which they ship by default, leave much to be desired. Consider upgrading a level or two for enhanced performance and reliability. I wish the dashboard was mobile friendly. It is doable to scroll around and edit a few things on a smartphone, but it's less than ideal. In today's mobile world, I need to be able to make simple edits and check on player status' on the go quickly. Overall, it's backend dashboard is stuck in the past... but it does what it needs to do!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Wayne M.

An honest consumer review for the Reach CMS

Used daily for less than 6 months
Reviewed 2019-10-07
Review Source: Capterra

Ultimately, Reach has allowed for quick updates to our client ads. Although most features offered by Reach are not something our company needs, they do however open potential opportunities for us to offer to our clients and utilize in the future. Furthermore, Reach did not have a specific feature that one of their competitors does offer (Watchfire Ignite), but I was able to provide the details of this new feature to a Reach Support Representative and they promised to submit this as a potential feature for the Reach CMS. This may or may not be implemented, but my concern was gladly heard - as such, the Reach customer service has been a very positive experience for myself.

Pros
Features available enable us to compete with most of our competition and surpass others. Which in our case, allows us to offer our clients state-of-the-art service.

Cons
Due to this being a web-based system, certain clunky response times for content updates, caching concerns, CSS consistency errors, etc - all account for a demerit in consumer value. Most of which can be addressed with future front-end updates to the Reach software. Largest concern from a front-end development standpoint would be major inconsistencies in responsive view (mobile, tablet). There should be no limitations between devices. Granted, although many of these appear concerning, the web-based route allows for flexible updates on a diverse set of systems, web-based integrations for RSS Feeds/Social Content, and many other valuable features which would hold its weight in limitations if Reach were a standalone application.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Heather P.

Great communication tool that is easy to use

Used daily for 1-2 years
Reviewed 2021-04-15
Review Source: Capterra

I use the upload feature, video's that are both custom and from youtube, the calendar, and the stock photo's. I like that I can access Reach on the internet so it's available to me even when I'm not in the office to communicate urgent information to the team. I like that information can be scheduled for times and days ahead of time. Customer Service has been great, I really enjoyed working with [SENSITIVE CONTENT HIDDEN] during the set up and installation process when we were just getting started.

Pros
I like that it was easy to install, easy to use and easy to upload custom video & information to.

Cons
At this time I really don't have anything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great for First Impressions

Used daily for 2+ years
Reviewed 2018-06-28
Review Source: Capterra

Pros
This platform allows us to showcase our offerings. We use it to show our videos of our programs in the lobby area. We also use to inform our constituents our schedule and offerings. It helps us to be more green as we do not need to print out as many flyers. We have also increased the number of current participants that may not know other offerings we have and now

Cons
We are not able to connect it to our current software. We have to manually create the feeds through the REACH Program. It would be easier if it was able to work together.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Stephen G.

Creating Educational Access with REACH

Used daily for 2+ years
Reviewed 2021-03-26
Review Source: Capterra

We have enjoyed using REACH for over three years. Great staff and response time to any issues.

Pros
REACH has allowed our school district to communicate to our community in an efficient and stylish way. The best feature of this software is its video integration using video files and YouTube links. We have been able to include full video programs into our graphic message board.

Cons
We have had issues with the social media layouts and integration. The software includes URLs that might be included in a Facebook or Twitter post.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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REACH pricing

Starting from
$30/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact REACH Media Network for details on our tiered-based pricing options.

Each player license includes:
o Unlimited access to REACH’s Content Management System
o Unlimited zones/apps within each layout
o Multiple layouts per player
o Access to all stock photos & templates
o Any future software upgrades
o Unlimited number of user accounts
o Unlimited support & training for your clients

REACH features

API
Activity Dashboard
Alerts/Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integrations

Analytics/ROI Tracking (387 other apps)
Campaign Analytics (446 other apps)
Campaign Management (709 other apps)
Contact Management (397 other apps)
Engagement Tracking (412 other apps)
Multi-Channel Marketing (410 other apps)
Performance Metrics (376 other apps)
Reporting/Analytics (792 other apps)
Search/Filter (443 other apps)

Videos and tutorials

Additional information for REACH

Benefits

-Bring your screens to life with 100+ free apps to choose from
-Create, schedule, and publish content on-the-fly
-Manage your screens, locations, and network remotely
-Unlimited number of Users
-Unlimited support & training
-Free customized and Branded layouts