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ReferralCandy vs Yotpo Comparison

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Overview

Category Leaders

Customer referrals are the key to viral marketing and a thriving business. ReferralCandy automatically tracks referrals and...

Category Leaders

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No screenshots yet

Pricing

Starting from

47

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

362

5

4

3

2

1

229

99

28

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

358

5

4

3

2

1

245

86

18

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

2 Swift Response: Her promptness in addressing our inquiries and resolving issues was impressive, resulting in efficient issue resolution.
This is the best tool yet to increase customer purchases. I love how it integrates with my website and the fact you can customize it.
He's right on any issues I have with my backend support needs and has been very helpful to me in upping our referral game. Thanks for some outstanding service, team.

Pros

Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).

Cons

That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.
Internally testing the functionality of a new referral program is a pain.
It was confusing if it would work without my clients needing to use a payment.

Cons

Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
WAY too expensive and our reviews are disorganized and all over our website.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features29
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Audience Targeting
  • Automated Responses
  • Brand Guidelines
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Channel Management
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Digital Asset Management
  • Discussions/Forums
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • Fraud Detection
  • Gamification
  • Group Management
  • Lead Engagement
  • Loyalty Cards
  • Loyalty Program
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Moderation
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Publish Scheduling
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Monitoring
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • SEO Management
  • Scheduled Messaging
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text-to-Win
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • eCommerce Management
  • Total features70
  • 2-Way Messaging
  • API
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Audience Targeting
  • Automated Responses
  • Brand Guidelines
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Channel Management
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Visualization
  • Digital Asset Management
  • Discussions/Forums
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • Fraud Detection
  • Gamification
  • Group Management
  • Lead Engagement
  • Loyalty Cards
  • Loyalty Program
  • Mass Texting
  • Message Personalization
  • Mobile Coupons
  • Moderation
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Publish Scheduling
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Monitoring
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Rewards Management
  • SEO Management
  • Scheduled Messaging
  • Sentiment Analysis
  • Shortcodes
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text-to-Win
  • Third-Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations11
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations108
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier