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ReferralCandy Logo

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get more sales through word of mouth referrals

(18)

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ReferralCandy Pricing, Features, Reviews and Alternatives

ReferralCandy FAQs

Q. What type of pricing plans does ReferralCandy offer?

ReferralCandy has the following pricing plans:
Starting from: $47.00
Free Trial: Available

These products have better value for money


Q. Who are the typical users of ReferralCandy?

ReferralCandy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ReferralCandy support?

ReferralCandy supports the following languages:
English


Q. Does ReferralCandy offer an API?

Yes, ReferralCandy has an API available for use.


Q. What other apps does ReferralCandy integrate with?

ReferralCandy integrates with the following applications:
Recharge, Klaviyo, Mailchimp


Q. What level of support does ReferralCandy offer?

ReferralCandy offers the following support options:
Chat

ReferralCandy product overview

Price starts from

47

Usage Based

What is ReferralCandy?

Each time your customers make a purchase, send us an email containing their contact details and the discount code they used. Either that or just copy us on the invoice that goes out to them. We'll follow up by sending them an email that they can forward to refer friends to your store. Friends are given a discount when they buy from your store, and customers are given a referral bonus when their friends make a purchase.

Key benefits of using ReferralCandy

Discover new leads with Anafore Ignite.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat

Training options

Documentation
Webinars
Videos

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Starting from

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Usage Based

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Starting from

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Flat Rate

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Why am I seeing this?

ReferralCandy pricing information

Value for money

4.5

/5

362

Starting from

47

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ReferralCandy features

Functionality

4.4

/5

362

Total features

29

4 categories

Most valued features by users

Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Customizable Branding
Campaign Analytics
Customizable Templates
Social Media Integration

ReferralCandy users reviews

Overall Rating

4.5

/5

362

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.34/10
Rating distribution

5

4

3

2

1

229

99

28

2

4

Pros
2 Swift Response: Her promptness in addressing our inquiries and resolving issues was impressive, resulting in efficient issue resolution.
This is the best tool yet to increase customer purchases. I love how it integrates with my website and the fact you can customize it.
He's right on any issues I have with my backend support needs and has been very helpful to me in upping our referral game. Thanks for some outstanding service, team.
Cons
That it is not integrated with ECWID. I had a problem with the system to recognize INVOICES that were coming in.
Internally testing the functionality of a new referral program is a pain.
It was confusing if it would work without my clients needing to use a payment.
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Joe C.

Sales Operations

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Moderate Settings Flexibility, great support!

Reviewed 4 years ago

Transcript

Joe C.: Hi, my name is Joe. I'm a Sales Operations Manager in the healthcare industry, and I would give...

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Amin A.

Media Production, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent Automated Marketing Tool

Reviewed 6 years ago

It’s a staple of our Shopify-based ecommerce store.

Pros

Referral Candy works. We use it as a part of our Shopify store, and we’ve had success with it. About 3% of our monthly sales are generated via Referral Candy. The interface is easy to use, and the constantly make improvements, month to month. We essentially set it up, and review it once every four months — we love how little administration we need to do.

Cons

We’ve seen other referral programs offer a “stage-based” referral incentive (eg if you refer 5 or 10 people you get a special Gift). I wish Referral Candy offered this. Additionally, there are automatic “share” buttons that are easy to include for customers associated with Facebook and Twitter. I wish they had the ability for us to program sharing via WhatsApp. Finally, it appears the price has increased for ge software, which is not ideal

AP
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Amanda P.

Arts and Crafts, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Customer Support is Great

Reviewed 4 years ago
Pros

Being completely new to this type of software and having some difficulty setting it up, I was relieved to be able to have a virtual meeting with a real live person to hash out any roadblocks. Customer support was great!

Cons

I wish there was a direct integration with Moonclerk so that a coupon could be automatically applied to a checkout form via the ReferralCandy link. Additionally, it is disappointing that the advocates cannot have a credit automatically applied to their Moonclerk account, and that we have to manually send their rewards. Overall it provides less automation that I expected, and leaves a lot to be desired.

JV
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Jessi V.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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It does the bare minimum

Reviewed 2 years ago

Fine!

Pros

Simple to use and navigate. Can search customers in the backend easily.

Cons

Tracking is not efficient. Wish there were more referral/ ways to earn rewards capabilities. Does not integrate with Shopify well. Customers can't stack rewards. They can only use 1 code per order.

LR
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Laura R.

Cosmetics, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent service and problem-solving by [sensitive content hidden]

Reviewed 6 months ago
Pros

Her attention and willingness to help with an issue we were experiencing was very good and effective.

Cons

We experienced an issue with the mass unsubscription of our clients without any apparent reason

SB
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Shahid B.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer support

Reviewed 7 months ago
Pros

The customer support has been amazing. [sensitive content hidden] from customer was very cooperative and supportive. She along with the engineering team helped us a lot setting up a very custom integration for Referral Candy. I am very very happy with the support they provided and would surely recommend Referral Candy to others.

Cons

Nothing specific. Referral Candy meets almost all our referral program needs. Just a small suggestion that if the API could be made more extensive.

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