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SentiOne Logo

Social listening and AI customer service automation platform

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SentiOne - 2026 Pricing, Features, Reviews & Alternatives

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SentiOne overview

What is SentiOne?

SentiOne is an AI Customer Service Automation Platform. The tool monitors the internet (social media, portals, forums and blogs) globally using proprietary algorithms, collects public mentions, and automatically analyses them for consumer insights. The integrated interaction module allows customer service teams to manage online conversations on multiple channels and respond directly from one platform.

Key benefits of using SentiOne

  • Improve your online presence with advanced social listening
  • Get in-depth market understanding with online data analytics tool
  • Integrate all of your online channels into one dashboard to address customer requests instantly.
  • Measure the efficiency of your customer service team with the Supervisor Panel.
  • Be there for your customers 24/7 with AI customer service technology
  • Starting price

    249per feature /
    per month

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    SentiOne’s user interface

    Ease of use rating:

    SentiOne reviews

    Overall rating

    4.7

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.33/10
    Rating distribution

    5

    4

    3

    2

    1

    2

    1

    0

    0

    0

    SentiOne's features

    Features rating:

    Activity dashboard
    Activity tracking
    API
    Audience targeting
    Campaign analytics
    Competitive analysis
    Contact management
    Conversion tracking
    Customer engagement
    Customer segmentation
    Customizable reports
    Customizable templates
    Dashboard
    Data import/export
    Data visualization
    Email alerts
    Engagement tracking
    Filtering
    Influencer tracking
    Keyword filtering
    Keyword tracking
    Multi-Account management
    Multi-Channel management
    Multi-Channel marketing
    Performance metrics
    Real-Time analytics
    Real-Time data
    Real-Time notifications
    Reporting & statistics
    Reporting/Analytics
    Reputation management
    Sentiment analysis
    Social listening
    Social media integration
    Social media monitoring
    Tagging
    Trend analysis

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    SentiOne pricing

    Value for money rating:

    Starting from

    249

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about SentiOne price and value

    Value for money rating:

    SentiOne integrations (4)

    SentiOne support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support
    FAQs/Forum

    Training options

    Videos
    Live Online
    Documentation
    Webinars

    SentiOne FAQs

    Q. What type of pricing plans does SentiOne offer?

    SentiOne has the following pricing plans:
    Starting from: €249.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of SentiOne?

    SentiOne has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does SentiOne support?

    SentiOne supports the following languages:
    Ukrainian, Dutch, French, Danish, Russian, English, Polish, Spanish, Hungarian, Swedish, Finnish, German, Norwegian (Bokmal), Portuguese, Italian


    Q. Does SentiOne support mobile devices?

    SentiOne supports the following devices:
    Android, iPhone


    Q. Does SentiOne offer an API?

    Yes, SentiOne has an API available for use.


    Q. What other apps does SentiOne integrate with?

    SentiOne integrates with the following applications:
    Twitter/X, LinkedIn for Business, Meta for Business, Instagram


    Q. What level of support does SentiOne offer?

    SentiOne offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

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