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Talkable Pricing, Features, Reviews and Alternatives
Talkable FAQs
Talkable product overview
What is Talkable?
Talkable creates and optimizes referral marketing programs for the enterprise digital ecosystem and guarantees to drive sustainable, incremental revenue growth for your brand. Our growth marketing solutions ensure you are acquiring new, high-value customers and retaining existing ones. Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud intelligence. Talkable makes it easy to run multiple campaigns concurrently, with unique offers targeting different customers.
Key benefits of using Talkable
Create stunning campaigns that are proven to convert. Talkable’s platform allows brands to quickly adapt to the seasonality of their business without engineering support. Talkable’s Customer Success Managers will help you ideate, design, and launch new campaigns.
Power On-going Optimizations
Easily launch experiments to test reward offers, campaign placements, and designs to determine the highest-performing campaign configurations. Talkable’s Customer Success Managers are also an extension of your team and are here to help strategize and monitor your campaign testing.
Discover Trends and Insights
Access to in-depth reporting and analytics, marketers will have a clear insight into program performance and ROI. Talkable’s detailed dashboard allows brands to optimize every step of the referral journey.
Deliver Personalized and Enhanced Experiences
Target various customer audiences based on behavioral and purchase insights and serve personalized offers or rewards to make your campaigns more effective. For example: Show a new customer a higher offer than an existing customer, or grow an audience in a specific target market; Provide different rewards for the same actions based on different customers’ loyalty tiers; Show email conversion campaigns to first-time visitors after a specific time period and target by IP address; Gather zero-party data at the opportune time and use it for precise targeting.
Industry Leading Fraud Prevention
Talkable has been in the business of referral marketing for over a decade, and over that time we have perfected our fraud management algorithm. During this time, we have saved customers over $100M in fraudulent referrals. Brands have the power to configure how strict or lenient self-referral or loyalty fraud settings may be.
Protect Your Data
Talkable’s campaigns can be made GDPR and CCPA compliant, and are SOC II certified. Talkable ensures reliable data protection for customers and is proactive on any new privacy legislation.
Activate Mobile Optimized Programs
Referral and Loyalty campaigns are designed with a mobile-first approach. Liquid designs allow for a seamless user experience cross-device. Optimize mobile campaigns with the A/B testing suite and gain insights into mobile shopping behaviors.
Typical customers
Platforms supported
Support options
Training options
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Talkable pricing information
Value for money
4.5
/5
31
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Pricing options
Value for money contenders
Talkable features
Functionality
4.4
/5
31
Total features
38
2 categories
Most valued features by users
Functionality contenders
Talkable users reviews
Overall Rating
4.7
/5
31
Positive reviews
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- Value for money
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- Likelihood to recommend8.89/10
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Overall rating contenders
Russ U.
Computer Software, 11-50 employees
Used weekly for 1-2 years
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Extremely positive experience and visible results
Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far.
Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great.
Max R.
Luxury Goods & Jewelry, 1-10 employees
Used daily for 1-2 years
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The power of referral is definitely strong.
Talkable referral platform helps us generate extra sales in the luxury watch industry. Backed up by a solid remarketing strategy, resharing purchased items with a coupon increased ROI.
The strategy of discounts took us some time. Once we had the mockups for resharing products, we had to deal with our custom site. Talkable provided their own developers who were able to quickly implement integration with our site and Adroll.
Dimitar T.
Apparel & Fashion, 501-1,000 employees
Used weekly for 6-12 months
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Great security and fraud prevention options.
Setting up campaign creatives can be a bit tricky.
Ed L.
Retail, 201-500 employees
Used weekly for 2+ years
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Highly recommended platform for managing refer a friend programs. Strong customer support to help get things done in a timely manner.
Love the proactiveness of the customer support team in A/B testing new features! They constantly iterate on improving results - very much in the same model of growth marketing, always evolving!
Some 3rd party integrations are lacking in support but that can depend on the integration.
Andrea C.
Furniture, 11-50 employees
Used weekly for 2+ years
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Despite my frustrations with the user dashboard, the client support we receive is exceptional. We have limited bandwidth across our team to manage this channel and our client service team does an excellent job bridging that gap, reporting, bringing new ideas to the table, and helping us execute.
I like that the software offers a lot of different features and is often developing new features for clients to optimize their referrals
I find the dashboard EXTREMELY difficult to navigate and understand what's where. The reporting is good, but the verbiage is not self-evident and finding the right report is difficult.
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