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Talkable Logo
Talkable
4.7
(29)

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A true end-to-end solution for referral marketing

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(5)

Talkable Pricing, Features, Reviews and Alternatives

Talkable product overview

What is Talkable?

Talkable creates and optimizes referral marketing programs for the enterprise digital ecosystem and guarantees to drive sustainable, incremental revenue growth for your brand. Our growth marketing solutions ensure you are acquiring new, high-value customers and retaining existing ones. Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud intelligence. Talkable makes it easy to run multiple campaigns concurrently, with unique offers targeting different customers.

Key benefits of using Talkable

Quickly Create and Manage Effective Campaigns
Create stunning campaigns that are proven to convert. Talkable’s platform allows brands to quickly adapt to the seasonality of their business without engineering support. Talkable’s Customer Success Managers will help you ideate, design, and launch new campaigns.

Power On-going Optimizations
Easily launch experiments to test reward offers, campaign placements, and designs to determine the highest-performing campaign configurations. Talkable’s Customer Success Managers are also an extension of your team and are here to help strategize and monitor your campaign testing.

Discover Trends and Insights
Access to in-depth reporting and analytics, marketers will have a clear insight into program performance and ROI. Talkable’s detailed dashboard allows brands to optimize every step of the referral journey.

Deliver Personalized and Enhanced Experiences
Target various customer audiences based on behavioral and purchase insights and serve personalized offers or rewards to make your campaigns more effective. For example: Show a new customer a higher offer than an existing customer, or grow an audience in a specific target market; Provide different rewards for the same actions based on different customers’ loyalty tiers; Show email conversion campaigns to first-time visitors after a specific time period and target by IP address; Gather zero-party data at the opportune time and use it for precise targeting.

Industry Leading Fraud Prevention
Talkable has been in the business of referral marketing for over a decade, and over that time we have perfected our fraud management algorithm. During this time, we have saved customers over $100M in fraudulent referrals. Brands have the power to configure how strict or lenient self-referral or loyalty fraud settings may be.

Protect Your Data
Talkable’s campaigns can be made GDPR and CCPA compliant, and are SOC II certified. Talkable ensures reliable data protection for customers and is proactive on any new privacy legislation.

Activate Mobile Optimized Programs
Referral and Loyalty campaigns are designed with a mobile-first approach. Liquid designs allow for a seamless user experience cross-device. Optimize mobile campaigns with the A/B testing suite and gain insights into mobile shopping behaviors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Documentation
In Person
Live Online
Webinars
Videos

Talkable pricing information

Value for money

4.6

/5

29

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Talkable features

Functionality

4.4

/5

29

Total features

38

2 categories

Most valued features by users

Campaign Management
Reporting & Statistics
API
Activity Dashboard
Third Party Integrations
Data Import/Export
Campaign Analytics
Customizable Templates

Functionality contenders

Talkable users reviews

Overall Rating

4.7

/5

29

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10
Rating distribution

5

4

3

2

1

21

8

0

0

0

Pros
I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.
Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.
Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.
Cons
As a suggestion, a drag and drop interface may make the job a little easier.
We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
Reporting is done regularly, no question left unanswered.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Advanced software + great support

Reviewed 3 years ago

Extremely positive experience and visible results

Pros

Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far.

Cons

Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Referral marketing platform for resharing discounts to my customers friends and family.

Reviewed 3 years ago

The power of referral is definitely strong.

Pros

Talkable referral platform helps us generate extra sales in the luxury watch industry. Backed up by a solid remarketing strategy, resharing purchased items with a coupon increased ROI.

Cons

The strategy of discounts took us some time. Once we had the mockups for resharing products, we had to deal with our custom site. Talkable provided their own developers who were able to quickly implement integration with our site and Adroll.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great product for referral marketing

Reviewed 3 years ago
Pros

Great security and fraud prevention options.

Cons

Setting up campaign creatives can be a bit tricky.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Service and Excellent Client Support

Reviewed 3 years ago

Despite my frustrations with the user dashboard, the client support we receive is exceptional. We have limited bandwidth across our team to manage this channel and our client service team does an excellent job bridging that gap, reporting, bringing new ideas to the table, and helping us execute.

Pros

I like that the software offers a lot of different features and is often developing new features for clients to optimize their referrals

Cons

I find the dashboard EXTREMELY difficult to navigate and understand what's where. The reporting is good, but the verbiage is not self-evident and finding the right report is difficult.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Referral program that generates income

Reviewed 3 years ago

Perfect service and advanced platform that brings results

Pros

While developing a marketing strategy, we’ve decided that could do everything at all times. As it turns out, creating an in-house referral program without a proper tool reminds a fairy tale about Jack of all trades. Therefore we found Talkable. It saves time, and time is money, so it saves our money too. What is awesome about them is complete program support through calls. Whatever a question we asked, they responded. After tests and researches, we built a referral program which drives sales.

Cons

Some reports are confusing, but training and Customer Success manager helped with metrics.

Talkable FAQs and common questions

Q. What type of pricing plans does Talkable offer?

Talkable has the following pricing plans:
Pricing model: Free, Subscription


Q. Who are the typical users of Talkable?

Talkable has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Talkable support?

Talkable supports the following languages:
English


Q. Does Talkable support mobile devices?

Talkable supports the following devices:
Android, iPad, iPhone


Q. Does Talkable offer an API?

Yes, Talkable has an API available for use.


Q. What other apps does Talkable integrate with?

Talkable integrates with the following applications:
Adobe Commerce, Shopify


Q. What level of support does Talkable offer?

Talkable offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

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