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Talkable offers a platform to maximize the impact of referrals for e-commerce sites. Talkable makes it easy to run multiple campaigns concurrently, with unique offers targeting different customers. Platform features include segmentation capabilities, an A/B testing suite, and customer service and fraud prevention portals.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
29
Starting from
No pricing info
Value for money contenders
Functionality
4.4
/5
29
Total features
41
2 categories
Functionality contenders
Overall Rating
4.7
/5
29
Positive reviews
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Overall rating contenders
Russ U.
Verified reviewer
Computer Software, 11-50 employees
Used weekly for 1-2 years
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Extremely positive experience and visible results
Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far.
Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great.
Max R.
Verified reviewer
Luxury Goods & Jewelry, 1-10 employees
Used daily for 1-2 years
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The power of referral is definitely strong.
Talkable referral platform helps us generate extra sales in the luxury watch industry. Backed up by a solid remarketing strategy, resharing purchased items with a coupon increased ROI.
The strategy of discounts took us some time. Once we had the mockups for resharing products, we had to deal with our custom site. Talkable provided their own developers who were able to quickly implement integration with our site and Adroll.
Dimitar T.
Apparel & Fashion, 501-1,000 employees
Used weekly for 6-12 months
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Great security and fraud prevention options.
Setting up campaign creatives can be a bit tricky.
Andrea C.
Furniture, 11-50 employees
Used weekly for 2+ years
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Despite my frustrations with the user dashboard, the client support we receive is exceptional. We have limited bandwidth across our team to manage this channel and our client service team does an excellent job bridging that gap, reporting, bringing new ideas to the table, and helping us execute.
I like that the software offers a lot of different features and is often developing new features for clients to optimize their referrals
I find the dashboard EXTREMELY difficult to navigate and understand what's where. The reporting is good, but the verbiage is not self-evident and finding the right report is difficult.
Alex K.
Verified reviewer
Retail, 11-50 employees
Used weekly for 6-12 months
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Perfect service and advanced platform that brings results
While developing a marketing strategy, we’ve decided that could do everything at all times. As it turns out, creating an in-house referral program without a proper tool reminds a fairy tale about Jack of all trades. Therefore we found Talkable. It saves time, and time is money, so it saves our money too. What is awesome about them is complete program support through calls. Whatever a question we asked, they responded. After tests and researches, we built a referral program which drives sales.
Some reports are confusing, but training and Customer Success manager helped with metrics.
Q. What type of pricing plans does Talkable offer?
Talkable has the following pricing plans:
Pricing model: Free, Subscription
Q. Who are the typical users of Talkable?
Talkable has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Talkable support?
Talkable supports the following languages:
English
Q. Does Talkable support mobile devices?
Talkable supports the following devices:
Android, iPad, iPhone
Q. Does Talkable offer an API?
Yes, Talkable has an API available for use.
Q. What other apps does Talkable integrate with?
Talkable integrates with the following applications:
Adobe Commerce, Shopify
Q. What level of support does Talkable offer?
Talkable offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum