App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Talkable Logo

Talkable

4.8
(35)

Write a review

A true end-to-end solution for referral marketing

see alternatives

(6)

Talkable Pricing, Features, Reviews and Alternatives

Talkable FAQs

Q. What type of pricing plans does Talkable offer?

Talkable has the following pricing plans:
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Talkable?

Talkable has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Talkable support?

Talkable supports the following languages:
English


Q. Does Talkable support mobile devices?

Talkable supports the following devices:
Android, iPad, iPhone


Q. Does Talkable offer an API?

Yes, Talkable has an API available for use.


Q. What other apps does Talkable integrate with?

Talkable integrates with the following applications:
Adobe Commerce, Shopify


Q. What level of support does Talkable offer?

Talkable offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum

Talkable product overview

What is Talkable?

Talkable creates and optimizes referral marketing programs for the enterprise digital ecosystem and guarantees to drive sustainable, incremental revenue growth for your brand. Our growth marketing solutions ensure you are acquiring new, high-value customers and retaining existing ones. Talkable offers comprehensive segmentation capabilities, a built-in A/B testing suite, and best-in-class fraud intelligence. Talkable makes it easy to run multiple campaigns concurrently, with unique offers targeting different customers.

Key benefits of using Talkable

Quickly Create and Manage Effective Campaigns
Create stunning campaigns that are proven to convert. Talkable’s platform allows brands to quickly adapt to the seasonality of their business without engineering support. Talkable’s Customer Success Managers will help you ideate, design, and launch new campaigns.

Power On-going Optimizations
Easily launch experiments to test reward offers, campaign placements, and designs to determine the highest-performing campaign configurations. Talkable’s Customer Success Managers are also an extension of your team and are here to help strategize and monitor your campaign testing.

Discover Trends and Insights
Access to in-depth reporting and analytics, marketers will have a clear insight into program performance and ROI. Talkable’s detailed dashboard allows brands to optimize every step of the referral journey.

Deliver Personalized and Enhanced Experiences
Target various customer audiences based on behavioral and purchase insights and serve personalized offers or rewards to make your campaigns more effective. For example: Show a new customer a higher offer than an existing customer, or grow an audience in a specific target market; Provide different rewards for the same actions based on different customers’ loyalty tiers; Show email conversion campaigns to first-time visitors after a specific time period and target by IP address; Gather zero-party data at the opportune time and use it for precise targeting.

Industry Leading Fraud Prevention
Talkable has been in the business of referral marketing for over a decade, and over that time we have perfected our fraud management algorithm. During this time, we have saved customers over $100M in fraudulent referrals. Brands have the power to configure how strict or lenient self-referral or loyalty fraud settings may be.

Protect Your Data
Talkable’s campaigns can be made GDPR and CCPA compliant, and are SOC II certified. Talkable ensures reliable data protection for customers and is proactive on any new privacy legislation.

Activate Mobile Optimized Programs
Referral and Loyalty campaigns are designed with a mobile-first approach. Liquid designs allow for a seamless user experience cross-device. Optimize mobile campaigns with the A/B testing suite and gain insights into mobile shopping behaviors.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Documentation
In Person
Live Online
Webinars
Videos

Not sure about Talkable? Compare it with a popular alternative

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

Free

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Talkable pricing information

Value for money

4.6

/5

35

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Talkable features

Functionality

4.5

/5

35

Total features

33

2 categories

Most valued features by users

Activity Dashboard
API
Third Party Integrations
Campaign Management
Reporting & Statistics
Data Import/Export
Customizable Templates
Customizable Branding

Functionality contenders

Talkable users reviews

Overall Rating

4.8

/5

35

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10
Rating distribution

5

4

3

2

1

27

8

0

0

0

Pros
I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.
Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.
Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.
Cons
As a suggestion, a drag and drop interface may make the job a little easier.
We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.
Reporting is done regularly, no question left unanswered.

Overall rating contenders

AvatarImg
AvatarImg

Russ U.

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Advanced software + great support

Reviewed 4 years ago

Extremely positive experience and visible results

Pros

Talkable team helped with every stage of campaign launch and A/B test every step of the program. It turned word of mouth into an efficient channel for our business. Much more advanced than what I've seen or heard about in rewards marketing so far.

Cons

Tallkable is not the easiest martech software we used, plus we had some issues with integration with our transaction system. However, it all worth it - the uplift in sales we get and the quality of traffic are great.

JM
AvatarImg

Jamie M.

Retail, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Vendor

Reviewed a month ago
Pros

Talkable is honestly one of the best vendors I have ever worked with. They are efficient, innovative and supportive, always able to turn around a request quickly and accurately and available to support on anything new or different.

Cons

I cannot think of anything to say - Talkable has been consistently great to work with.

DT
AvatarImg

Dimitar T.

Apparel & Fashion, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Great product for referral marketing

Reviewed 5 years ago
Pros

Great security and fraud prevention options.

Cons

Setting up campaign creatives can be a bit tricky.

TS
AvatarImg

Tim S.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Feels like we have extra teammates

Reviewed 2 months ago

We have had a great experience with Talkable and consider them an invaluable partner in increasing our engagement and acquisition. Our dynamic duo of reps [sensitive content hidden] has remained the same throughout my tenure and they are extremely capable, friendly, and seem to have a true desire to maximize our success with their offerings. I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up.

Pros

What I like most about Talkable are our dynamic duo of reps that are constantly pushing us to test, refine, explore, and roll out a seemingly ever-evolving set of initiatives that help garner new subscribers and opt ins through referrals. This is not a set it and forget it company for us, they are our partners in maximizing engagement and acquisition.

Cons

I will not say that I love the interface design. It does everything very well but there is a little bit of a daunting look and feel about the interface that took some getting used to. It's very high functioning and doesn't bug out or anything but it is just not the most intuitive or beautiful interface design.

RC
AvatarImg

Richard C.

Furniture, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Helix Sleep Talkable Review

Reviewed 2 months ago

I have had an easy experience navigating the Talkable platform. I have had a great experience with the account managers assigned to our program.

Pros

I love how accessible our account managers are. They are always there to provide ideas and make recommendations to optimize our campaigns. I also love in the platform data and reporting - it makes my life much easier.

Cons

My team would value information on incrementality. We have the ability to run our own internal analyses on this, but it is important to know the impact of the referral program in the grand scheme of the customer's journey to purchase.

Common Talkable comparisons

Related categories