Woopra Pricing, Features, Reviews & Comparison of Alternatives

Woopra

Real-time customer activity

4.25/5 (12 reviews)

Woopra overview

Woopra offers a way to better understand your customer's behavior across multiple devices and touch points, including email, live chat and help desk, and on both your website and mobile app. Woopra uses this data to build comprehensive profiles for every user, syncing data from multiple sources, continuously tracking activity on web and mobile, and automatically updating profiles in real-time. The app also creates customer segments that automatically update as user behavior changes.

Through the customer profiles and customer segments built by Woopra you can generate data-driven analytics to create funnel reports, retention reports and custom reports. You can also create custom live dashboards based on your core KPIs. Woopra integrates with a large number of 3rd party apps so that you can use the data provided to automate triggered actions in your other app, such as displaying a piece of content or prioritizing a help ticket. the app also sends real-time notifications to your mobile or desktop app when customer's performs important actions.
www.woopra.com

Pricing

Starting from
$79.95/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Woopra screenshot: Woopra CalendarWoopra IntroductionWoopra screenshot: Woopra new webchat featureWoopra screenshot: Track your KPIs in WoopraWoopra screenshot: Subscription update report in WoopraWoopra screenshot: Woopra customer profilingWoopra screenshot: Ecommerce cutomer profile in WoopraWoopra screenshot: Customizable dashboard in WoopraWoopra screenshot: Customer retention report in Woopra  for upgrades and downgradesWoopra screenshot: conversion funnel report in WoopraWoopra

Woopra reviews

Value for money
Features
Ease of use
Customer support
  3.5
  4.1
  4.0
  3.8
Lily Creighton

Woopra to better understand our customers

Used daily for 1-2 years
Reviewed 2018-05-12
Review Source: GetApp

Woopra has a large selection of powerful tools. The app is extremely user-friendly and I can navigate their page with ease. It does a fantastic job showing the technology being used by our visitors. I can work with great desire and productivity. I also like that I and all my work with great comfort. Quick integration into our systems was nice too.

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Anonymous

A really good tool for customer journeys.

Used weekly for 2+ years
Reviewed 2018-05-08
Review Source: Capterra

It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.

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Anonymous

Can't do work without it.

Used daily for 6-12 months
Reviewed 2018-07-10
Review Source: Capterra

I use this every day and can't imagine running the business without it. It drills down to the individual person level so you can really see what each user is doing.

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Brad Mound

Very comprehensive high speed website stats

Used weekly for 2+ years
Reviewed 2018-06-05
Review Source: Capterra

- Great user tracking functionality including detailed live updates - Simpler and more intuitive interface than Google Analytics - Easy to setup and get started

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Paola Peralta

A complete tool with strong features and pricing bundles for every need

Reviewed 2018-05-01
Review Source: Capterra

Mostly enjoyed the appconnect third-party integration, which enabled me to process information across segments of my choosing, create unique reports and consumer profiles, as well as gather data across different of platforms (such as e-mail, help desk, chat, and so forth). Other great features offered by this tool are the action triggering capabilities, report funneling, and the CRM integrations (I mostly used Marketo, Salesforce, and Zendesk). Data can be analyzed both from web and mobile, so that's another big pro for me.

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Woopra pricing

Starting from
$79.95/month
Pricing options
Free trial
Subscription
View Pricing Plans

Small Business:

Monthly Pricing:

Up to 400,000 actions/month: $79.95

Up to 1,250,000 actions/month: $199.95

Up to 2, 500, 000 actions/month: $399.95

4million: $59995
7million: $89995
10million: $1,19995

Yearly Pricing:

Up to 400,000 actions/month: $799.50

Up to 1,250,000 actions/month: $1,999.50

Up to 2, 500, 000 actions/month: $3,999.50

etc.

Enterprise Edition: Contact Sales

Woopra features

A/B Testing (152 other apps)
API (410 other apps)
Activity Dashboard (228 other apps)
Campaign Analysis (199 other apps)
Campaign Management (187 other apps)
Content Management (189 other apps)
Customizable Branding (191 other apps)
Customizable Templates (205 other apps)
Data Import/Export (155 other apps)
Drag & Drop Interface (214 other apps)
Engagement Analytics (179 other apps)
Monitoring (190 other apps)
Multi-Channel Marketing (159 other apps)
Real Time Analytics (156 other apps)
Real Time Data (147 other apps)
Reporting & Statistics (213 other apps)
Social Media Integration (233 other apps)
Social Network Marketing (143 other apps)
Tagging (145 other apps)
Third Party Integration (228 other apps)

Additional information for Woopra

Key features of Woopra

  • Customer profiles
  • Real-time analytics and data
  • Track all customer activity
  • Website and mobile app data
  • Data from email, help desk and live chat
  • Build customer segments
  • automatic real-time segment updating
  • Create custom reports
  • Funnel reports
  • User retention reports
  • Live KPI dashboards
  • Deliver triggered actions
  • 3rd party app integrations through AppConnect
  • Real-time notifications
  • Scheduled tasks
  • Track new and unidentified web & mobile users
  • Trigger JavaScript or Webhooks actions
  • Integrations with Zendesk, Marketo, Salesforce and many more
View All Features

Benefits

Customer Profiles: Create customer profiles based on data from all touch points on web and mobile, including email, help desk and live chat.

Customer Segments: As customer behavior changes customer segments are automatically updated in real time.

Custom Reporting: Woopra lets you can create custom reports and dashboards based on your specific business KPIs.

Funner Reports: Understand where and why your customers drop off in the conversion process, and see how each segment moves through the funnel.

Retention Reports: Measure user retention based on actions such as purchases, product use, and opening emails.

Personal Targeting: Use the data provided by Woopra to triggered targeted actions in 3rd party apps such as showing content in Optimizely, or prioritizing service request in Zendesk.

AppConnect Integrations: Woopra provides a wide selection of 3rd party app integrations, such as with Box, Capsule CRM, Desk, Dropbox, Freshdesk, HipChat, HubSpot, MailChimp, Mandrill, Marketo, Salesforce, Olark, Zendesk and many more.