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Zoho Social vs Lumen by Talkwalker Comparison (2026)

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Zoho Social

Lumen by Talkwalker

Overview

Manage multiple social networks, schedule unlimited posts, monitor keywords, and collaborate with your team

Lumen by Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

3.4K

2.5K

865

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.4

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“The unified inbox brings together comments, messages, and mentions from every major platform in one clean dashboard, saving me hours of switching tabs.”

Liam C.

Head Of Media

“On the plus side, it’s a genuinely powerful all-in-one platform that brings together scheduling, unified inbox, analytics, and CRM integrations in a way that saves a lot of time once you get comfortable with it.”

Liam C.

Head Of Media

“The platform saves us a considerable amount of time by allowing us to schedule, publish, and monitor content across multiple channels from one place.”

Raul K.

digital communication specialist

Pros

“An extremely impressive, powerful, and easy to use piece of software that allows for granular analysis down to region, language, device, among others.”

Christian A.

Research Analyst

“Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression).”

Guido N.

Digital Media Manager

“Can be a steep learning curve at first to use.”

Christian A.

Research Analyst

Cons

“Limited WhatsApp Integration: Setting up WhatsApp requires rigid Meta API approvals and third-party gateways, leaving the integration feeling restricted, prone to sync delays, and far less seamless than native channel support.”

Fambegbe A.

Director

“It's not possible to customize the default roles to e.g. disallow access to the analytics or Inbox views and it's not possible to give any special permissions to custom roles (e.g. admin permissions, ability to add/remove users).”

Timmy F.

Director, Deputy

“I do not like the fact that images cannot be resized or edited fomthe application dashboard would be cool if large images were automatically resized for platforms.”