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A social listening, analytics & influencer management tool

(3)

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Talkwalker Pricing, Features, Reviews and Alternatives

Talkwalker FAQs

Q. What type of pricing plans does Talkwalker offer?

Talkwalker has the following pricing plans:
Starting from: $9600.00/year
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Talkwalker?

Talkwalker has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit


Q. What languages does Talkwalker support?

Talkwalker supports the following languages:
English, French, German, Italian, Japanese, Portuguese, Spanish


Q. Does Talkwalker offer an API?

Yes, Talkwalker has an API available for use.


Q. What other apps does Talkwalker integrate with?

Talkwalker integrates with the following applications:
Google Analytics 360, Twitter/X, Tableau, Meta for Business, Hootsuite


Q. What level of support does Talkwalker offer?

Talkwalker offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat

Talkwalker product overview

Price starts from

9600

Per year

Per Feature

What is Talkwalker?

Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, and data intelligence.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Videos
Live Online
In Person
Documentation
Webinars

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Why am I seeing this?

Talkwalker pricing information

Value for money

4.1

/5

23

Starting from

9600

Per year

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Talkwalker features

Functionality

4.3

/5

23

Total features

78

6 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
API
Campaign Management
Reporting & Statistics
Data Import/Export
Campaign Analytics

Functionality contenders

Talkwalker users reviews

Overall Rating

4.4

/5

23

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

9

13

1

0

0

Pros
Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting).
We have linked our official Instagram, Facebook and Twitter pages to Talkwalker. All works fine, I love the simplicity of their analytics section.
I like the very user friendly interface: it's simple to browse through its functions and features.
Cons
Data mining is very poor and sentiment tagging is also very poor.
Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years).
No when can trust in its data as it could be wrong. Second thing is that it shows different data on the dashboard and when we download it then data count become different.
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Maria B.

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

The sky's the limit!

Reviewed 5 years ago
Pros

Talkwalker is incredibly customizable. Once you've had a proper demo/training on this tool, honestly the sky is the limit with what you can do. I really enjoy using this product for social monitoring purposes and pulling data to build reports. It is a lot more accurate than other similar tools out there (that I have used) especially when calculating social sentiment. You can also build customized reports right on the platform or email reports!

Cons

The tool isn't the most intuitive or user-friendly, but with a proper training you will quickly learn how to use it. There is just soooo much you can use this tool for! I would say you need to be pretty familiar with boolean queries as it functions mostly on that.

AR
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Verified reviewer

Marketing and Advertising, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Talkwalker - a fast & easy to use social media monitoring tool

Reviewed 2 years ago

It is easy to use. Its a great step for me upgrading myself from social studio to talkwalker and i dont regret it

Pros

Fast, easy to use, super helpful managing the sentiment, super cool in widgets and reporting, cool features like sending emails to users and crisis monitoring...all of these things are super cool

Cons

its limitation that it can only be used as a social media listening tool & that its not a unified solution which can have not just sentiment but advertising spends & content management included as well

AR
AvatarImg

Verified reviewer

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Talkwalker- Though presentation is good but poor data minning capacity

Reviewed 5 years ago

Not so much satisfied but it helped me in better visualization of data and help me understanding more metrics of analytics. But the overall experience is not so good

Pros

It has lots of filters which give us many choices to make our data more specific and precise. Apart from this it visualization is awesome and that makes it very cool to use as we have everything on screen whatever we need. It is quite easy to use and query formation is also good. But the most important thing is that it has a separate dashboard thing in it which helps to segregate multiple clients.

Cons

Data mining is very poor and sentiment tagging is also very poor. No when can trust in its data as it could be wrong. Second thing is that it shows different data on the dashboard and when we download it then data count become different

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Grace H.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Excellent product for the analysis and monitoring of social networks

Reviewed 3 years ago

This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas.

Pros

It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed.

Cons

It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly.

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Guido N.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Web listening made simple (but with limits)

Reviewed 4 years ago

We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products.

Pros

I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest.

Cons

Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs.

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