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Customer Journey Mapping Tools
Page 3

Customer Journey Mapping Tools Software with Activity Tracking (2026) - Page 3

Last updated: March 2026

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Features

Activity Tracking

API(58)

Third-Party Integrations(54)

A/B Testing(36)

Activity Dashboard(60)

Integrated with

WordPress(16)

Slack(16)

Shopify(13)

Gmail(9)

Google Analytics 360(19)

Pricing model

Free(22)

Open Source(5)

Free Trial(37)

One Time License(0)

Subscription(47)

Devices supported

Mac(22)

iPad(12)

Android(13)

Linux(16)

Web-based(65)

iPhone(13)

Windows(26)

Organization types

Small Business(57)

Non Profit(22)

Large Enterprises(64)

Public Administrations(18)

Freelancers(23)

Mid Size Business(58)

User rating

All Reviews

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65 software options

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PowerReviews

3.4

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Ratings and Review Management Software

PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

Read more about PowerReviews

Users also considered

Exeevo Omnipresence

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud CRM Platform for the Life Sciences Industry

Exeevo Omnipresence is one multichannel CRM solution created specifically for the life sciences industry. Its use cases include Marketing, Commercial, Field CRM, Medical Affairs CRM, Event management, Content Management, Expert and Patient Engagement.

Read more about Exeevo Omnipresence

Users also considered

Adobe Journey Optimizer

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement solution

Adobe Journey Optimizer enables brands to deliver personalized, timely experiences across channels, ultimately driving loyalty and business growth. It unifies real-time data into actionable profiles, supports complex journey orchestration, and leverages AI for optimized interactions.

Read more about Adobe Journey Optimizer

Users also considered

IrisCX

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Personalizing visual customer experience

IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

Read more about IrisCX

Users also considered

TCS Customer Intelligence & Insights

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based tool for customer data management.

TCS Customer Intelligence & Insights is an AI-driven customer analytics solution that helps organizations deliver personalized, relevant, and connected customer experiences. By leveraging data from multiple sources, the solution provides a 360-degree view of the customer, enabling businesses to gain actionable insights and make informed decisions.

Read more about TCS Customer Intelligence & Insights

Users also considered

Mapp Marketing Cloud

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Data handled. Engagement automated. Marketers liberated.

Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

Read more about Mapp Marketing Cloud

Users also considered

Cheetah Digital

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enterprise Multi-channel Campaign Management

With Cheetah Digital, no list is too big, no data too complex. Put your data to use by letting it drive the action to better engage with your audience and cultivate their loyalty.

Read more about Cheetah Digital

Users also considered

Cemantica

(0)

Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

Read more about Cemantica

Users also considered

appYuser

(0)

Measuring and improving web performance and user experience

appYuser lets businesses measure the web performance of websites, evaluate user experience, identify areas of improvement, and calculate the impact on conversion rates.

Read more about appYuser

Users also considered

JourneyTrack

(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

Read more about JourneyTrack

Users also considered

smpl.

(0)

Customer journey mapping tools with communication channels

Simpl is an omnichannel customer journey mapping platform that enables businesses to design and build a seamless client journey that rewards behavior and loyalty to your brand. The system provides customer communication tools by acting at the right time for the right customer with on-site scenarios, recommendation widgets, and interactive web pushes.

Read more about smpl.

Users also considered

Insightech

(0)

Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

Read more about Insightech

Users also considered

Cadena.nuaio

(0)

Multichannel platform to communicate with your audiences in

Cadena.nuaio is a platform that allows you to automate your Communications through multiple channels. All in one place.

Read more about Cadena.nuaio

Users also considered

Adobe Journey Optimizer B2B Edition

(0)

Customer journey orchestration solution for marketing teams

Build end to end journeys and automate precise engagement with accounts and their buying groups with the assistance of AI

Read more about Adobe Journey Optimizer B2B Edition

Users also considered

Adobe Customer Journey Analytics B2B Edition

(0)

B2B customer journey mapping tool

Adobe Customer Journey Analytics B2B Edition is an analytics tool for visualizing cross-channel data across the B2B customer lifecycle. It integrates person and group-based journey data from online and offline sources, enabling analysis of touchpoints across individuals, buying groups, accounts, and opportunities. Real-time dashboards and customizable reports unify customer data, helping marketing and sales teams collaborate to achieve shared revenue goals.

Read more about Adobe Customer Journey Analytics B2B Edition

Users also considered

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